EXECUTIVE SUMMARY:

• System Administrator experience in the area of Linux and various other open source software administration technologies With Linux being my favorite, have also handled administration of VMWare ESX, Puppet, Atlassian (Jira Agile), confluence, and Crowd
• Excellent research, problem - solving, and written and interpersonal communication skills
• Ability to work collaboratively or as an individual contributor and am committed to achieving corporate goals
• Work successfully in high-pressure, challenging, and deadline-driven environments.

TECHNICAL SKILLS:

Specialties: Administration of Major Linux Distributions, Windows,, LAMP (Linux, Apache, MySQL, Perl), SVN, VMWare ESX, Active Directory, Hyperic, ManageEngine, Amazon Cloud, VM Ware ESX, VMWare Server, VMWare player, Microsoft Virtual Server, Jenkins, Git, Java, Ruby, VncViewer, Cisco VPN Client

Database: MySQL, MS SQL Server, Oracle, Sybase, PostgreSQL, JDataStore, MongoDB, JavaScript, PHP, Python, MySQL,LDAP, Tomcat, Apache, Resin, WebLogic, IIS Atlassian Jira, Atlassian Confluence, Atlassian Crowd, Agile

Scripting: Shell Scripts, Bash Scripting, Perl Scripting

EMPLOYMENT HISTORY:

Confidential, Menlo Park, CA

SR. JIRA Administrator / Confluence Administrator

Responsibilities:

• Evaluated existing JIRA Implementation and recommended best practices on its future configuration based on meetings with and feedback from team members.
• Administrated and managed Atlassian tool suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.)
• Customized migrated JIRA projects as requested by users, including optimizing workflows, creating custom calculated fields to support reporting needs, and managing gadgets/widgets.
• Work with individuals and teams to optimize JIRA workflow functionality as it relates to the team's processes as well as provide companywide visibility.
• Shell scripting to automate the regular tasks like removing core files, taking backups of important files, file transfers among servers. Global Rollouts .
• Train individuals and teams on JIRA and Confluence in order to increase user adoption.
• Develop learning manuals on key process and procedure regarding JIRA and Confluence.
• Configure the JIRA workflow for the project for improvement processes for screens, workflow procedures and reports of applications as per business requirement .
• Multiple Workflows to One Project
• Installed JIRA Behavior plugin, which simply defines how field behaves with the issue in the project.
• Build a Portfolio Roadmap in Aha.
• Atlassian Data Center
• • Migration Pivotal Tracker to JIRA AWS Cloud Version.
• • Slack
• Installed JIRA Suite utilities plugin that provides additional workflow features such as conditions, validator and post-functions.
• Created a JIRA workflow and apply the condition, validators and post-function in the transition to represent the business requirement process.
• Ensure JIRA capture add-on and configure JIRA capture tool for exploratory testing, easy creation of issue with browser extension by pre-filling templates.
• Provided technical expertise for JIRA Agile and have created and configured Scrum and Kanban boards. Aglie Portfolio
• Created Atlassian add-on, a plugin, using the Atlassian Plugin SDK.
• Rollout a Service Desk from the scratch and integrated with other tools using Atlassian SDK.
• Performed an In-house Jira plug-in development using the Atlassian SDK and Rest API
• Configured Bamboo for Continuous Integration by setting up automatic polling of repository for new code changes and automating builds based on it.
• Utilize Open Source tool like Postman for API testing and Jmeter or Pylot for performance/load testing.
• Installed and setup the crowd for centralized identity management which enables users to login once and give access to multiple applications.
• Confluence configuration, setup and administration tasks like: managing users & groups, add-ons, plugins, macros and templates.
• Connected Fisheyeto the mercurial repository on Bit bucket for overview of source code and also setup Crucible for code review.
• Integrated Fisheye/crucible with JIRA and bamboo for the tracking of the issue and continuous integration.
• Supported relationships between ALM and JIRA projects - allowing the mapping of many JIRA projects to one physical HPE Quality Center project
• Created customizable business rules to define field mappings between JIRA and HPE ALM.
• Creating events, notifications, notification schemes and associating them to projects.
• Creating spaces and pages in confluence. configuring JIRA Agile boards (Scrum and Kanban)
• Responsible for maintaining and upgrading Confluence and Crowd.
• Synchronized document attachments between JIRA and HPE ALM.

Confidential, San Jose CA

JIRA Administrator / DevOpsDeveloper

Responsibilities:

• Responsible for supporting Engineers with the entire software tool DevOps development and managing all projects for Tools and Infrastructure team.
• Manage Engineering Tools/Applications for enterprise class SSD products
• Install, Administer, and maintain software tools such as JIRA, AccuRev, Jenkins, VMware
• Support Engineers with their requests for software tools
• Create and manage all the projects related to Tools & Infrastructure team
• Working knowledge of Shell and Expect, Java scripting
• Install and administer software licenses Data Center
• Rolling out Jira
• Support the design & develop world class software tools for enterprise class SSD products
• Interface with external vendors/third party tools supplies
• JIRA administrator Confluence, Agile, Stash, Bamboo, Team Calendar
• General Configuration SDLC and project management
• New Project setup rolling out JIRA
• Issue Type, Notification, Permission, Issue Security, Field Configuration, Issue Type Screen, and Workflow Scheme
• Daily JIRA administration and support
• Manually enter the Data into JIRA
• Backup JIRA databases
• Create New User
• Creates custom JIRA JQL filters
• Plug-ins
• Import databases to JIRA
• Migrating 7.0, JIRA to JIRA, Bugzilla, Rally
• Running weekly backup on Code Collaborator, AccuRev, AccuSync, and JIRA
• Install and configure Linux and Windows servers
• Manage VM environment for engineers
• Amazon-based SaaS Operations division.
• System builds, automation, SDLC and task management tools.
• Manage 6,000+ users and 400+ projects.
• QT Configuration for Windows the cross-platform application framework
• Created and implemented recommendations to improve scalability and performance. Installed software, patching, upgrading and maintenance of operating system.
• Configuration of operating system and applications. Linux &Windows 2000/2003 servers. Creating new domain, adding new server with existing domain, creating and assigning rights to files and directories. Backup and recovery.
• Integration:
• With Fisheye, Crucible, Stash, Kanban, Git, Github.com, Rally and other systems using rest api.
• Customization:
• Able to customize every aspect of Jira, including highly customizable workflows, Automation of workflows, Screens, custom fields, field configurations, Issuetypes, Time tracking and custom email importers.
• Confluence, ability to install and configure custom fields, modify pages and do other custom modifications on request.

Confidential, Minneapolis

JIRA /Confluence Administrator

Responsibilities:

• Manage and Configure Various Atlassian Tools like JIRA , Greenhopper, Confluence, Crowd, Stash, Fisheye for Agile Development in the organization Discuss with different teams to find out their requirements and suggest ways they can use above tools effectively Discovering and Evaluating different Add ons, and Tools to fit the requirement of the teams.
• Educate, Engage and build relationship with the huge community base
• Monitor components of the operation to ensure all processes are within expected performance Service Level Agreements.
• Administration & management of servers in Ad Server Platform and Sell Side Platform for the Advertisement Business Unit
• Creating, Administering AMAZON EC2 instances for various line of business
• Creating ELB load balancers
• Managing S3 Buckets, adding lifecycle policies
• Creating policies for migration of s3 data to s3 Glacier
• Using Amazon API's to automate routine administration tasks
• AWS business continuity planning & disaster recovery
• Reserved instance purchase recommendations
• Using Route53 for DNS management
• Using Jira for ticket management
• Server administration & maintenance for SOX Compliance
• Documenting and creating Architecture diagrams for various company products using confluence wiki
• Using Graphite & ganglia in different product lines for Server Graphing & trending
• Nagios Monitoring, creating new alerts & modifying existing ones according to the changing infrastructure needs
• Using a mixture of CFEngine and for configuration management to manages servers on various line of business in the company
• Installation, Upgradation & migration of Git & gitolite setup form svn
• Evaluating different new open source & commercial products to help facilitate administration & development
• Working with developers, helping them troubleshoot various issues.

Confidential

Linux System Administrator

Responsibilities:

• Deployment, ongoing maintenance & configuration of systems for maximum availability, security, performance, and documentation in a Linux based production environment;
• Installation, configuration & maintenance of pre-prod and production Cloud environments including services such as Tomcat, Apache, Jetty, Jabber, Openfire, Kickstart, Memcache, Cassandra, Hadoop, Mysql, Jira, etc.
• Installation & maintenance of Puppet infrastructure and developed Puppet recipe &modules for configuration management
• Installation & maintenance of XEN & VMware servers with multiple VM’s, running a Multi VLAN Physical & VM environment
• Participated in an on-call rotation for High availability, uptime & critical systems supportfor Confidential Mobility Cloud Services
• Working with Developers & engineers for environment troubleshooting & support
• Documenting SA processes in Wiki & Confidential Sites for future reference.
• Created Bash, shell & python scripts for various Systems Administration tasks to automate repeated processes
• Supported DNS infrastructure, added new servers & zones to it using BIND & Bluecat appliances
• Provided support & management for Amazon EC2 AWS infrastructure;
• Worked with SCRUM & Agile development teams to deliver products & service in time
• Worked with development engineers and program managers on new projects to gather system requirements and support of the new projects within evolving, testing and rolling-out new products and services to pre-production, staging and then transitioning or migrating the project into to production
• Use Jira for change control & ticketing
• Monitored the servers & applications using Nagios, Cacti and Splunk;

Confidential

System Administrator

Responsibilities:

• Discuss, plan and build Linux system architectures on VMware ESX platform and Amazon Cloud
• Script to automate system administration related activities in Bash and Perl
• Configure and Manage Atlassian Tools - JIRA, Confluence, Crowd and Green hopper
• Configure and Manage LAMP components and other open source software
• Configure and Manage Hyperic to monitor the infrastructure
• Diagnose and troubleshoot Systems related problems
• Documentation of system design, remote monitoring/alerting of critical services, and rootcause analysis and resolution of issue(s)