Quality Systems Administrator Resume

EXPERIENCE:

2008 – Confidential,California
Quality Systems Administrator

Developed and assembled Management reports consisting of internal and external Non-conforming Material Reports (NCMR), Returns, Scrap, and Total Cost of Quality.
Maintained and controlled internal audit process requirements and procedural controls. Monitor audit activities through completion and publish result to Management.
Conducted all activities relevant to QA stamps including updates to all data records.
Maintained MRB related document controls and distribution.
Prepared and distribute corrective actions to department heads and monitor through completion.
Purchased Order Quality Assurance Review.
Maintained sub-tier management controls and Supplier/Procurement.

2006 - Confidential,Gardena, California
Assistant Quality Manager

Managed details of daily Quality System Management to comply with AS9100 requirements.
Managed incoming customer claims and oversaw administration of customer complaints.
Oversee corrective action system.
Maintained internal audit schedule and program.
Managed document control system.
Direct administration of performance metrics and assist with quality staff decisions and oversight.
Prepare minutes and presentations for Quality Management Review meetings.
Wrote, revised and updated procedural manuals.

2003 - Confidential,
Quality Assurance Coordinator – Lead person

Wrote, edited, posting publications updates for procedural and operational manuals to comply with AS9100 requirements.
Composed FAA inspection manual, work instructions, forms, including external and internal distributions.
Prepared reports and memorandums.
FAA Liaison handling all FAA-PMA/ODAR/DMIR, Anti-drug certification requirements and airworthiness certification applications, submittals, and correspondence.
Maintained working knowledge of government and industry quality codes and standards.
Data management of on-line transfers to the QA reference repository for employees, with MIS interface through an Internet Networking Computer System. To provide evidence of the effectiveness of the Quality Management System.
Provided documentation and publication of computer-based communications for business technical needs.
Completed customer surveys, scheduling of inspector examinations and training requirements.
Monitored and maintained the CAR (Corrective Action Report) Tracking System for visual tracking and problem solving.
Analyzed job travelers, inspection reports, company policies and procedures, change orders, and specifications to verify traceability, and accuracy.
Ensured data control services, including: security and storage of document files meet quality assurance objectives and compliance to certified environments, AS9100:2001, FAA standards and company policy.

2000 Confidential,California
Senior Delivery Coordinator: Contracted through Spherion Outsourcing

Coordinated, facilitated a range of activities and logistics with the delivery of classes, workshops, field-based education and catering and special events.
Liaised with internal administration, external regional/area offices and private training distributors on issues involving schedules, class curriculum, and specific activity presentations.
Ensured/optimized efficiency with respect to venue scheduling and facilitator assignments.
Monitored event calendar on a daily basis. Originated changes and adjustments to maintain accuracy.
Attend meetings, assimilate details and compose written procedures for University’s acquisition of International Standards Organization (ISO) certification.