Systems Analyst Resume

Profile A experienced IT Professional with a unique combination of Technical skills and Sales Experience, bringing together the ability to combine business development with technical skills administration.

Experienced in administering network environments, installation of Hardware and software applications. Expert knowledge in data network security, wireless security and remote applications. Effective in training technicians, end users and equally effective at solving networking, electronics, and computer technology problems.

Professional Goals include continuing to grow in leadership and knowledge, excel in innovative technology applications, interact and share with colleagues, and develop excellent solutions to real world challenges.

Experience

Systems Analysis
Hard Drive capacity | Monthly report of network health
Memory and Network spikes | Internet outages
Updating Antivirus | Problematic machines
Updating Microsoft Updates | Remote Network Monitoring

Professional Experience

Confidential
Systems Analyst 2011-Present

Interacted with customers to learn and document requirements that are then used to produce business requirements documents.
Performed system testing
Researched problems, planned solutions and, recommended software and systems developments

Confidential
Warehouse and Forklift driver 2011-2011

Driving standup forklift to move goods to destinations efficiently in the warehouse.
Supported warehouse workers, Inspected shipments and shipping documents, and also pulled, packed, staged shipment using computer generated work order.

Confidential
Stock and Receiving 2010-2011

Unloaded merchandise from delivery and inspected shipments and shipping documents.
Converted shipment and staged to the sales floor.
Cashier and Department maintenance of merchandise.

Confidential, 2008- 2009
Technical Account Manager

Cold calling on new accounts and managing existing accounts to generate revenue.
Assisted with repairing and maintaining client networks and computers
Assisted with installing hardware and updating software packages.

Confidential, 2007-2008
Outside Sales Executive

Cold calling on new accounts and managing existing accounts to generate appointments and revenue
Developed, implemented, and maintained a territory management plan by ensuring excellent coverage and penetration of market which results in increasing total net revenues.
Assist customers with knowledge of features, benefits, product differences, pricing, and campaigns for video, high-speed internet, and phone services.

Confidential, 2006-2007
Technical Account Manager

Cold calling on new accounts and managing existing accounts to generate appointments and revenue.
Provided digital imaging systems and solutions to established named accounts and corporate office clientele, as well as developing their territory through various prospecting and business development techniques.
Assisted customers with installation, on-site repair and maintenance of analog and digital copiers, facsimiles, multifunctional and connected digital products.

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