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System Manager Resume

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Senior Professional who resolves difficult problems and creates solutions for high-tech retail and financial environments. Multiple platforms and multiple language experience - UNIX, Web-based, Java, other Leading Edge Technology, Database, Data Communications, Windows, Systems Administration, Remote Computing on multiple platforms using Java, C/C++, Assembler and other high level languages, and scripting.

Software:
Perl Programming, UNIX/C, C++, UNIX/SA, Bourne, Korn, Bash, & C Shell scripting, DOS batch files, Wintel, Sybase, Oracle, MySQL, SQL Server, Tomcat, JAVA and Servlets, JSP, X Window System, Motif, TIBCO API, TACL

Automation software: QTP/QC by HP/Mercury for writing and operations of test scripts using VBScript, DOS batch programming and other languages.

Education:
BA in Computer Science
BA/BS in Physics/Math

University Teaching Experience:

Adjunct Professor
Created course material for and taught one-semester courses in the following courses:

  • Programming Perl
  • Advanced Perl
  • Advanced Bash Shell Scripting
  • Ruby for Rails (projected Summer 2011)
  • Basic Project Management
  • Preparation for PMP exam (online)
  • Master's Degree Thesis Management

Adjunct Professor
Taught credited Undergraduate class in Advanced UNIX Systems Programming (50 students).

Professional Industry Experience:

2006-2011 Confidential, NYC, NY(IS Division, Website and Store Computer Operations)
QAAutomation Test Engineer and Project Manager

  • Led team in startup of Quick Test Professional automation testing
  • Created approximately 250 test scripts, maintained in the Quality Center application
  • Scheduled execution of Web test scripts
  • Specialized in writing scripts which ran on both Web and UNIX environments
  • Executed scripts on multiple browsers and versions
  • Analyzed test scripts from results files - both Production or Staging Environment
  • Updated test scripts according to system/content changes
  • Logged Production and Staging defects in Quality Center
  • Documented all findings in Daily and Weekly reports
  • Self-directed teams with minimal supervision
  • Supported other teams with scripting (UNIX scripting, Perl scripting, others), system monitoring or text processing.
  • Project Manager of different sized projects. Used both Traditional PM for several projects and Agile for one large pilot project (Coremetrics website markup)

1988-2006 Confidential, Brooklyn, NY
System Manager, NYSE Services Division, in SITS group
Lead Java Developer, Scripting Developer, Coordinator and Manager:

  • Specification, Design, Implementation of group web using Java Servlets, JSP, Javascript. Perl, HTML, email alerts using TCP/IP sockets
  • Scripting in Perl, Shell, and Javascript on many platforms
  • Application on Enterprise level to track all release details within SIAC-NYSE on either Wintel or UNIX platforms, using Java Servets, JSP, MySQL

Administration and Process Improvement:

  • First Service Desk for the group: routing complex tickets to specialists, resolving simpler tickets, rerouting, requesting missing documentation, recognizing bogus tickets and following up until corrected
  • Responsible for interns' reports and automate as many as possible
  • Daily Highlights Report to communicate complex issues to senior managers in the firm which was used as a decision making tool as well as communication to the media
  • Migration of the current incident system to Remedy, recommending software and techniques to facilitate automatic routing.

Manager of three SITS subgroups

  • Middle manager of 3 groups, comprising 15 people during build up of the Test Facility to support Tandem, UNIX, and PC hosts. This facility was essential to all testing efforts in SIAC
  • Increased usage of the ClearCase source control tool until 100% of all groups in NYSE-Services SIAC were in compliance; using central dedicated servers
  • Release Management Project for all development client groups.
  • Test and performance tuning project to determine best ClearCase usage on SAN, NAS, vs. local disk.

ClearCase System Administrator

  • As Team leader converted a large project group (30 developers) to ClearCase source control. Pilot compile their environment, train the personnel in using C++. Motif, makefiles, and custom tools for merging, versioning and comparing source code.
  • Involved in Clearcase usage: manage users, upgrades, standards, tech support, usage models, and more.

Lead Software Designer, AMEX Services Division

  • Created Market Data Real-Time Database on HP and SUN hardware, with TCP/IP and Ticker feeds, UNIX /C Software and Tibco TIB API, "threads".
  • Index Calculator System, SPDR Component using TIB API and real-time spreadsheet, publish on TCP/IP
  • Automation of UNIX shell scripts in batch jobs
  • X.25 and Asynch applications, on the SUN platform, Lotus, TCP/IP, HP UNIX
  • Intra-Day Comparison System compares and matches trades on the exchange on VAX/VMS/C/Sybase
  • AMEX Order File from Stratus/VOS/C to VAX/VMS/C/Sybase platform.

Other Experience:

Confidential, NY, NY, Assistant VP many migration projects from IBM to minis using SQL DB, Communication, and similar technology.
Confidential, NY, NY, Assistant Manager - Packet Switching Software

Confidential, NY, NY, Communications Programmer
Confidential, Murray Hill, NJ, Senior Technical Associate

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