OBJECTIVE:

Telecommunications specialist seeking to leverage a career in network engineering and design. Proficient and talented in SONET, DWDM, Ethernet, and fiber optics.

TECHNICAL SUMMARY:

Familiar with the following technologies and equipment: Ethernet, MetroEthernet, Gigabit Ethernet, OTN, OTU, ODU, Optical, DWDM, SONET/SDH, MPLS, OTDR, Huawei OSN products both SDH/SONET and WDM. Ciena, Lucent Ocx, Nortel Ocx and Passport, Fujitsu, Cisco ONS 15454, Cisco 15600,Cisco Catalyst Switches (3750, 3550, 2490), ADVA (formerly known as Movaz), Nortel Preside, Nortel OM5200, Nortel CPL, Nortel 6500, LAN / WAN, Optical, Lightguide, SONET, P-Com Microwave, Harris Microwave, Megastar Microwave, Terabeam Optics, Marconi RT Discs, Lucent DMX, NISE platform, TMTS, Circuit Order Layout Record (COLR), WMS Ticketing (Work Management System) Centest 650, and NetAnalyst, Metrics, GEOLINK Platform, Cisco 7609 Routers, Metasolv, Remedy Ticketing System, Visionael, Frame Relay, TCP/IP, Telephone Operating Systems, RBOC’s, CLEC’s, Alcatel-Lucent Products, Juniper MX80 and 960, Netvanta 818, Hatteras 4400, Adtran TA5000.

Experience in NOC, SLA’s, ASR, Provisioning of Circuits, Novell Netware, Microsoft Office, Microsoft Project, Microsoft Visio, Basic knowledge of PBX Telephone Systems, Key Systems, Routers, TL1 Commands, NMA, Metasolv, Trunk Inventory Record Keeping System (TIRKS), DS1 and DS3, Titan 5500, DACSIV, and Project Management, Change Management, Quoter, TL9000 (ISO 9000),SNMP,Netrac, EMC Smarts, Fault Management Platform, VOD/HD, NetCool, Spectrum, Performance and Alarm Monitoring

EDUCATION:

Bachelor of Science Degree in Telecommunications Management

PROFESSIONAL EXPERIENCE:

Confidential,Edison, NJ 06/2011-11/2011
Broadband Technician

Worked closely with network engineering and circuit design to come up with the best possible design for customer and internal orders in Metasolv. Responsible for provisioning, testing, and troubleshooting multiple orders at a time. Configured, tested, and turned up Cisco 3750 and 3550 routers, as well as Juniper routers.
Successfully worked and turned up ethernet, T1’s, T3’s , Internet Access links and circuits. Used Cisco IOS and Junos.
Worked closely with customers and other departments in the company on scheduled bridges to test and turn up circuits. Turned up point to point, point to multipoint, MetroEthernet, Direct Internet Access, Fiber, SONET, and wavelength circuits.

Confidential, New York, NY 9/2009- 05/2011
Circuit Design Engineer

Successfully designed circuits (Ethernet, ISP’s, T1’s, T3’s, over MPLS and SONET) and rings according to customer orders from DS1’s-OC192 and ring configurations. Designed and worked with point to point,multipoint to multipoint, MetroEthernet, dedicated circuits in LNI Smallword application.
Completed circuit layout records and ad hoc changes to circuits using and LNI Smallword engineering tool in a timely fashion. Worked on Cisco 3750, 3550 and Juniper routers.
Gained experience in researching the best possible solution for engineering what the customer ordered and confidently produced circuit layout records.

Confidential,NJ 9/2008-9/2009
Technical Sales

Provided excellent customer service in regards to building their network with optical, SONET, and DWDM equipment
Quickly processed purchase orders from customer equipment orders and recorded them in a purchase order log from GigE , Ethernet, and SONET configurations.
Worked diligently with project management in finding solutions to problems with the customerandassisted in setting up mobile lab to demo for customers.

Confidential, NJ 11/2007-5/2008
Test Engineer (contractor with Tekmark Global Solutions)

Monitored the performance of the network while testing the NMS. Created failures and analyzed root causes based on the output of the alarms the optical equipment generated. Passed and failed multiple test cases involving optical equipment from Ciena, Fujitsu, and Cisco utilizing EMC/SMARTS fault management system.
Provided technical support during the testing phases of GFP by creating failures on the equipment in a timely manner.Developed test plans and performed end to end testing with optical hardware in the lab.Created visio drawings on the MPLS and Ethernet network to document point of failures caused during the testing.

Confidential,Piscataway, NJ 6/2007-11/2007
Systems Engineer (contractor with Indotronix International)

Prepared requirement documents for one or more network elements based on RBOC’s and customer’s needs.
Gained knowledge and proficiency in TIRKS, NMA, and Framemaker to pull information for writing the requirements and conducted function verification testing from the circuit design layouts.
Delivered customer requirements for Ciena, Cisco DWDM and optical equipment in a timely manner

Confidential, NJ 1/2007-4/2007
Operations Engineer

Monitored network performance through Remedy, Preside, and Netcool.Expedited 1st and 2nd level escalations within the NOC regarding T1, T3, OCx, and fiber cut outages.
Implemented and created Standard Operating Procedures (SOP) and Method of Procedures (MOP) for the NOC covering escalation procedures and troubleshooting scenarios. Initiated updating floor plans and Visio diagrams that were currently in the companies system with information from site surveys

Confidential,NJ 6/2005-1/2007
Tier IV Optical Engineer
Provided timely response to the NOC in regards to 1st level escalations for the in regards to Optical, SONET, and DWDM troubles. Monitored performance of network through Preside, Netcool and Remedy.

Helped the NOC work more efficiently through problems by providing technical expertise and engaging necessary equipment vendors. Engineered DWDM, SONET, and Ethernet links through Metasolv.
Quickly diagnosed and found resolution to problems on the network specifically Ethernet, high speed, and voice services

Confidential,NJ 8/2000-6/2005
Network Analyst
Resolved troubles in a timely manner within a 24X7 NOC environment. Opened trouble tickets for t1’s, t3’s, OCx, SONET and DWDM troubles. Provisioned circuits from DS0 to OC192 according to ticket requirements and engineering changes. Monitored network performance and alarms through Netrac and Sentinel.
Used NISE and COLR to pull engineering, locate building locations, and make any changes on documents that were out in the field. Used WMS and BMP ticketing systems along with Ruby to monitor alarms that were posted in each ticket. Reduced the number of tickets by proactively monitoring and closing tickets on the list by proactively monitoring Key Performance Indicators (KPI’s) such as ticket volumes, MTTR, Pickup Time, and ticket metrics
Worked closely with field technicians and vendors to assess trouble and restore service to customeras quickly as possible. Worked with Centest and Netanalyst to test circuits and provision them.