OBJECTIVE: To obtain a challenging position that will allow for growth, and a chance to utilize
my education and job experience with emphasis on Network Administration.

EDUCATION:
B.S. in Information Technology Degree

Associate of Applied Technology- CIS Networking Specialist
Completed the Windows 2000 and 20003 Network Operating System Technician course

CERTIFICATION: CCNA [A +, Network +, and Security + ]

COMPUTER SKILLS:
Programming Languages: Java, JS, C#, VB, HTML, PHP, CSS, XML, Ajax, XLS, XHTML
Database: MYSQL, SQL, Oracle, PSQL, TSQL
Operating Systems:Windows NT, Windows 2000, 2003, 2008 UNIX, Linux and Novell
Office Tools:MS Word, Excel, Access, PowerPoint, FrontPage, Visio, Project
Cisco Routers & Switches: 6500, 4500, 4000, 3600, 3500, 2900, and 2600 series
Applications: Cisco Works, IDS, IPS, CSA, Site scope, Manage now, Active Batch, Sugar

PROFESSIONAL EXPERIENCE

Nov 2009 – September 2010 Confidential,
Network Administrator – (Contract)

• Created and manage employee’s accounts using active directory.
• Designed system changes to meet the current business needs and policies.
• Implemented Domain-Based DFS and created links, added groups and assign rights to folders
• Change user profile settings from local to roaming by creating a share folder and copy employee’s local profile into the folder, and configure the properties of users account to use this network-based roaming profile.
• Created and maintain reservations for new computers added to the network and main a list of used and available IP addresses.
• Setup new servers and workstations and joined them to the domain.
• Detected, diagnose and troubleshoot LAN malfunctions.
• Provided daily administration, maintenance, installations, and upgrades of server hardware and cabling.
• Setup and Maintain DHCP and DNS servers.
• Setup VPN on both the server and client site.
• Install, configure and maintain LAN hardware and cabling.
• Install, maintain, and configure Cisco routers/switches, and wireless networks.
• Created and maintain ACL to filter traffic across the network.
• Created VLAN and assign switch ports.
• Run and terminated patch cords and trace end to end fiber connections.
• Maintain current documentation of the network infrastructure and updated management of such changes.
• Work closely with Time Warner to install new T1 lines.
• Research hardware requirement for new automotive software and ordered new servers that meet the needs and requirements.
• Maintain the acceptable level of security on all systems.
• Work closely with Deltacom to install new digital phone system.
• Trace end to end phone line and punch and activate new lines for employees.
• Created image for new and existing desktops and help in deployment.
• Work with vendors to troubleshoot and fix automotive database problems.
• Troubleshoots hardware, software, and operating systems
• Work help desk tickets assigned to section and help the helpdesk team to fix complex computer problems.

Jan 2009 – October 2009 Confidential,
Desktop Support - (Contract)

• Configured Linksys switches and uploaded the configuration to a TFTP server.
• Copy the configuration file from the TFTP server to 360 switches for all the High, Middle, and Elementary schools in DeKalb County.
• Configured access points for wireless connectivity.
• Setup the wireless carts on all the High, Middle and Elementary School in DeKalb County.
• Created database using Aruba and linked them with access points for remote management and monitoring purpose.
• Reimage all the workstations and laptops on all the schools that do not have the recommended image.
• Created employees account on active directory and assign them to the appropriate groups.
• Copy employee files from the novel server to the new active directory server.
• Push the script on workstations that are schedule for migration to force a flip over from Novel to Active Directory.
• Upgraded workstation memory on all Students and teachers computers.
• Help employees with any issue after the migration.

Apr 2004 – Dec 2008 Confidential,Atlanta, GA
Desktop/Network Support (Full Time)

• Provided 24/7 support for over 360 Windows NT4.0, 2000, 2003, and Exchange Servers across multiple platforms.
• Administration and Maintenance of 50 IIS 4.0/5.0/6.0 Web servers used to Host payment processing across multiple platforms.
• Provided 24/7 support for large web-based applications.
• Provided complete Hardware support for all Dell Power Edge, HP DL 380 series and IBM Netfinity Servers.
• Used Group Policy to manage employee access to internal resources.
• Review logs and usage statistics, and adjusted configuration settings as needed.
• Updated system users and resource configurations.
• Provided support for network connectivity or related network issues
• Controlled and modified user privileges to meet the changing need of the users
• Assisted in moving and setup of the entire data center by disconnecting cables, un-racking and racking servers, routers and switches to the new location and update configuration as needed.
• Setup and maintained windows servers, SQL servers, and UNIX servers.
• Provided support for Windows NT, XP, 2000, Novell, UNIX, and Linux systems.
• Provided phone and on site hardware/software support for systems and peripherals.
• Installed and administer Linux systems by creating users and assign privilege levels.
• Controlled and modified user privileges to meet the changing need of the users
• Responsible for ordering and replacement of computer hardware parts such as hard drive, motherboard, laptop screens, and keypad on a laptop.
• Setup and configure blackberry for outlook and Lotus notes 6.5.5
• Created users accounts and assign users to appropriate groups.
• Manage users account through Active directory.

Apr 2002 – Apr 2004 Confidential,Atlanta, GA (Purchased by AMEX)
Production Support Specialist (Contract)

• Monitored the processed of all servers and merchant files using Bill serve Application and escalated any errors to the appropriate support group.
• Monitor the company intranet websites for all the platforms using Sites scope and escalate any problem to the appropriate group.
• Monitored system resources such as online backups, disk space usage, and CPU usage and escalated any error.
• Manually run files that did not process using Active-batch application.
• Used Sugar software to open tickets and assign it to appropriate groups.
• Change the run propriety of the websites to prevent access to the sites while the database maintenance is being performed.
• Change backup tapes and verify successful backup
• Do a weekly server reboot during the database maintenance.
• Test websites to ensure workability after the maintenance is completed.

Mar 1999 – Apr 2002 Confidential, Atlanta, GA
Desktop/Network Support (Full Time)

• Installed and upgraded server hardware such as the hard drive and memory cards.
• Installed and configured Windows 2000, XP and 2003 Operating System and Norton anti-virus software.
• Provide phone and on site hardware/software support for systems and peripherals
• Creating users account and add users to appropriate groups
• Install new systems and peripherals
• Configure workstations for network connectivity