OBJECTIVE: To obtain a challenging position in the IT field to gain personal and professional experiences and build upon my expertise.

CERTIFICATIONS: MCP, DHCE

TECHNICAL KNOWLEDGE 
Operating Systems: Client: Windows 98, 2000, XP, Vista and Windows 7. Server: Windows NT Server 4.0, Server 2000, Server 2003, Server 2008 + 2008R2, Small Business Server, Redhat Linux, Fedora Core, SuSE Linux, Solaris 8, Novell Netware 3.x, 4.x, 5.x and 6.x, MAC OS X. 

Networking Technologies: Ethernet, Token Ring, IPX/SPX, TCP/IP, DNS, WINS and Net Beui protocols, NFS Filesystem, Active Directory, X-Windows, KDE, Gnome and CDE UNIX desktop environments, Cisco ASA routers and related .bin files and VPN setups.

Administration Tools: Remedy, Peregrine, HEAT, Zendesk, GDI and Clarify Help Desk suites, Active Directory, Citrix, GotoAssist, Remote Desktop, Radmin, Dameware, Webex, Centra, Windows Remote Assistance, Altiris, Systems Management Server (SMS), Terminal Services, Microsoft, Live Communications, Exchange Admin, IIS Administrator, MS-SQL Admin, PHPMyadmin, Zenworks Manager, Athena Hosted Management suite, Computer Associates Antivirus Enterprise Console, Microsoft Dynamics CRM, ASDM Edit and Hyper-V

Languages: MySQL, MS SQL, PHP, HTML and JavaScript.

Groupware: Lotus Notes 4.52, 4.55 and 5.x including Domino Web Server, Novell GroupWise, Microsoft Exchange, Exchange Server, Outlook, MS Office 97-2007, Lotus Smart Suite, SharePoint, Star Office and Open Office, MS Office Live Communicator and Live Meeting, Centra, Drupal and Joomla Administration

Products/Databases: Remedy, Peregrine and Clarify Help Desk tracking software suites, Oracle Forms and Reports, PC Anywhere, Adobe Photoshop, Corel Draw, MS-SQL Server, Exceed, Cognos Impromptu, PeopleSoft, Citrix Metaframe, FrontPage, Macromedia Flash 5 and Dreamweaver, Norton and MacAfee Antivirus, Script it, VNC, VMware, Checkpoint Firewall, Arc serve, Adobe Acrobat, Saros Document Manager, Microsoft Visual Studio, Visual Age for Java and Websphere, Avante, IKON Imageware, Solidworks, AutoCAD, Ghostcast server, Acronis Trueimage and SAP

Hardware: Compaq, IBM, Dell, NEC, Gateway and Toshiba Desktops, Dell and IBM Servers, Laptop computers, Palm Pilot, Windows Mobile, Blackberry and I-Phone PDA devices, HP, Xerox and Canon Laser and DeskJet printers, Belcan switches, IP Based Timeclocks, Barcoding Scanners and PictureTEL videoconferencing equipment.

Freelance and Open Source Technologies: PHP, MySQL, Drupal, Joomla, phpBB2, Invision Powerboard, Wordpress, Movable Type, Pivot Log, CPanel, Plesk, LAMP exposure.. 

Telecommunications: Avaya and Cisco PBX systems, Lucent, Cisco and Avaya handsets.

ERP Experience: Respironics: Avante/SAP system used for checks, invoicing and other production job functions.United Healthcare: Production/Application support on multiple PeopleSoft/oracle based applications for Accounting and financial purposes.

Professional Experience:

1/12 – Present: Contracting
- Confidential Data Center Operations: Utilizing HEAT, Active Directory, Nagios Monitoring, AIX
- Confidential: Wintel Server Team: Utilizing HP Proliant Servers, Server 2003, 2008 R2, Lotus Notes, Outlook, Symantec Endpoint, Veritas Backup, Vsphere, ESX Server, VMWare Essential Proteection, NAS Storage.

8/11 – 10/11 Confidential, IT Security
Environment: Intel Based HP, Dell and IBM Servers, Server 2003, Server 2008 R2, Microsoft Exchange, Active Directory and SQL, Server, 
Duties: Security Administration of Active Directory, Physical Badge Security and Several Properitary Network Applications.
Projects: Migration of existing Global Group structures to a new Domain as part of a Company Merger.

8/10 – 5/11: Confidential, Meriden, CT, Systems Technician

Environment: Intel Based Dell Servers running Server 2003, Server 2008 R2,Sharepoint Server, MS SQL, IIS, VMWare, VSphere and ESX Server, Hyper-V, Citrix- Xenapp. Altiris, Windows XP and Vista, Microsoft Office 2007, Adobe Acrobat, Imagewrite, Lanfax, Radmin, Blackberries, Avaya soft phone and hardware.
Duties: Daily backups, imaging and deploying new computer hardware, day to day ticket resolution including System Administration, Desktop, Server, and Application support, connectivity issues and System monitoring.
Projects: Was responsible for onsite integration of Local systems with the larger enterprise of the acquiring company and related projects including network integration.

4/02 - 9/09: Confidential, Wallingford, CT, Acquired by Phillips Medical Systems 12/07
Environment: 300+ users At Client site as well as remotely supported users: Intel Based dell and IBM based Servers running Microsoft Server 2003, Server 2008,/Solaris, IIS, Sharepoint, MS SQL, Ethernet networking environment, Avaya PBX phone system, Windows XP workstations standardized on a Dell hardware platform for Servers, Workstations and laptops. PDAs are blackberry. Printing infrastructure is a combination of HP, Xerox and Canon multipurpose network printers. Common Applications are Microsoft Office, SAP, Altiris, Norton Antivirus, Microsoft Active Directory and SMS, Remedy Helpdesk, Nortel Contivity VPN, Adobe Acrobat, Zenworks Asset Management, Microsoft Live Communicator and Live Meeting, AutoCAD, Datasweep, Go to Assist, E-Time, VMWare and Citrix Metaframe.
Duties: Site wide Administration, Desktop support and Application support for Workstations, Laptops and PDAs, Network Connectivity issues, SAP Administration, Nightly Server backups using VERITAS, and Backup Exec Site wide printer support, served as Vendor contact for Iron Mountain and Ikon for troubleshooting and billing issues, participated in the global helpdesk, helping with remote support as well as on call rotation. Was primary contact for two Remote Sites in addition.
Projects: Participated in Two Domain restructurings on the Client and Active Directory side, Multiple Server deployments, Cabling consolidations, and site wide Workstation deployments. Completed the overhaul of the Site\'s printing infrastructure involving deployment and configuring of new printers. Acted as Vendor contact for any ongoing technical issues, billing and supplies. Was responsible for multiple SAP site wide upgrades and large scale software deployments. Participated in Security Awareness and Disaster Recovery planning. Implemented Data Recovery solution late adapted as the Enterprise standard.

9/98 - 12/2001 Confidential, Hartford, CT
Desktop Support and LAN Analyst
Environment: 3000+ Users, Windows NT 4.0/Novell/HPUX token ring architecture, Nt 4.0 Client workstations, Microsoft Office, Lotus Notes, Peregrine Helpdesk, Adobe Acrobat, Adobe File maker, People Soft, Microsoft Visual Studio/Java development platforms. Workstations were a mix of IBM and Compaq workstations and laptops, PDAs were palm pilots and pocket PCs.
Duties: Day to Day level 2 help Desk functions, Workstation image and deployment, break fix, software installations, network connectivity issues, network security issues.
Projects: Participated in multiple floor moves; moving and reconfiguration of Workstations, Laptops, printers, cabling, Participated in switchover from Token Ring to Ethernet architecture, Served as Vendor contact for a Citibank billing application, developed documentation for remote users after multiple claims offices were closed for routine laptop usage.

10/95 - 8/98 Information Technology Consulting
1) Confidential, Darien, CT; 
First Client Site: Yale Medical Corporation, New Haven, CT
Delivered desktop support and system administration in an environment consisting of Novell 3.12, 4.0 & 4.11, Win 95, Macintosh OS 7.x, MS Office, Lotus Smart Suite, Lotus Notes 4.5 and Novell GroupWise. 
Second Client Site: Fleet Bank Century Compliance Center, Rocky Hill, CT
Remediated COBOL code in a year 2000 project and Provided Lotus Notes support. 

2) Confidential, Orlando, FL: 
Client Site: Charter Oak Credit Union, Groton, CT
Administered a system consisting of NT 3.51, Windows 95 and Mac OS 7.x. Utilized SQL Server 6.0, MS Office and Exchange. Maintained and supported NT 3.51 servers, modems and ATM connections. 

EDUCATION: 
BA, Liberal Arts