Systems Administrator Resume

ACADEMIC ACHIEVEMENTS

Bachelor of Science

CAREER EXPERIENCE

Confidential, Upland, CA September 2011 to January 2012
Systems Administrator

Provided information technology management for 50 users and 50 workstations
Installed and supported Windows Server 2008 R2 running Hyper-V
Centralized information and resources by deploying Active Directory with organizational units, folder redirections, and group polices
Supported and managed Exchange Server 2010
Resolved software issues with Windows 7 and Microsoft Office 2010
Designed, tested, and implemented disaster recovery plan
Document procures related to Active Directory and Window Server 2008 R2

Confidential,CA March 2011 to June 2011
Tier II Support

Part of a team that provides phone and on site information technology support for over 1200 users in six different states
Imaged, configured, and deployed new workstations and printers
Resolved hardware issues for device failures and upgrade installations for Dell and HP workstations
Resolved software issues with Microsoft Office 2003, 2007; and Windows XP, Windows 7
Assisted in department relocation and minimized downtime

Confidential, Orange, CA January 2005 to July 2008, July 2010 to September 2011
Technology Coordinator

Provided information technology management for 200 users, including faculty, staff, and students
Provided phone support and on-site technical support for 75 workstations
Researched required cost-effective hardware and software solutions, prior to purchase within budget requirements
Was in charge of purchasing 25 new desktop workstations within a $15,000 budget
Centralized information and resources by installing Windows Server 2003, running Active Directory with organizational units, folder redirections, and group polices
Resolved hardware issues for device failures and upgrade installations
Resolved software issues with Microsoft Office 2003, 2007, Windows XP, Windows 7, Windows Server 2003
Supported 25 Apple laptop systems running Mac OS X 10.6 Snow Leopard
Wrote a technology manual with over 100 pages of detailed step-by-step instructions along with video tutorials

Confidential, Norco, CA January 2009 to May 2009
Systems Analyst

Part of a team that provides information technology support for 200 users
Researched required cost-effective hardware and software solutions, prior to purchase within budget requirements
Analyzed sever logs for errors and anomalies, and researched solutions without effect production
Ensured that all systems are patched in accordance with government regulations
Was in charge of purchasing a disaster recovery system within a $25,000 budget, which included: tape backup drives, and disk imaging software