Netsuite administrator/Business systems analyst Resume Portland, OR - Hire IT People

SUMMARY:

Talented and ambitious professional with over five years of NetSuite experience poised to contribute a plethora of problem solving, project management and financial systems knowledge in a new NetSuite Administrator role.

TECHNICAL SKILLS:

System proficient in: NetSuite, Salesforce, NetSuite OpenAir, Concur, SAP APO, SAP RPC, Workday, Zendesk, Good Data, Sharepoint & Jive Software
Skilled trainer and presenter: have conducted over 100 NS related training sessions to end - users (live and web based)
Ability to manage multiple project alignments while maintaining integrity of the ERP system and integrated systems
Translation of business requirements into detailed project plans to achieve required system goals

PROFESSIONAL EXPERIENCE:

Netsuite administrator/Business systems analyst

Confidential, Portland, OR

Responsibilities:

Single NS admin supporting roughly 300 users worldwide
Customization of the financial system including the addition of new subsidiaries, creation of new accounts, creation of employees, item records etc.
Building of custom workflows, deployments and testing. Hands on experience in creation, maintenance and troubleshooting
Creation of dashboards, custom searches, reports, emails, KPIs, custom PDFs, custom transaction/entity forms, etc.
Project lead for ADP (HR system) to Confidential integration including all field mapping, testing and work with internal integration team
Liaison with Confidential support, submission of cases, enhancements and defects
Team leader for Jive’s journal entry approval workflow
SOX control at Jive to restrict creation/approvals of JEs
Design, configuration, implementation, training, monitoring and reporting
SOX Contact
Responsible for performing all Confidential related testing for external auditors
Design of key controls and SOD controls to ensure SOX compliance
Confidential Onboarding
Creation of flowcharts and training material for new Confidential users

Confidential

Netsuite administrator/Financial systems analyst

Responsibilities:

Project lead for Workday (HR system) to Confidential integration including all field mapping, testing and work with external integrators
Contact for Confidential platinum support meetings to align on defects, enhancements, etc. that require the most attention (voice for our users)
Team leader for Groupon’s expense module rollout. Design, configuration, implementations, training, monitoring and reporting
3,500 users with over 11,500 expense claims submitted via the Confidential expense module
S2G project member: An accounting initiative to transfer the current accounting processes from US GAAP reporting to localized statutory reporting
Traveled to all EMEA and APAC countries (in scope) to roll - out project: Cutover of historic manual processes to global system harmonized processes
Training videos, training one-pagers and best practice creation and implementation
Master data maintenance of all system misalignments between sales platform (Salesforce) and financial system ( Confidential )
Monitoring of interfaces, communication of errors and resolution to local partner management teams
Collaboration with external integrators to decide on field mapping, validation rules, etc.
International helpdesk agent
Responsible for solving an average of 50+ user tickets a week related to Confidential support
Responsible for “Zendesk” metrics and reporting (tickets by region, by assignee, by problem area, etc.) which are then used by senior management to determine areas where more training is needed
Confidential CRM configuration and rollout
Creation of the Confidential helpdesk platform including agents, cases, case assignments, case territories, escalations, metrics, etc.
Migration of all existing case information from Zendesk to Confidential
Training of all agents, training of all end users

Confidential

Master data analyst

Responsibilities:

Analyst in the Master Data and Governance department supporting the EMEA region’s consumer supply chain.
Master Data contact for supply network collaboration (SNC) project, responsible for all cutover activities and alignment between the regional supply planning and IT teams.
Daily, weekly and monthly data monitoring and cleansing activities to align local ERP systems and corresponding SAP systems (RPC and APO.)
Sox and Compliance trainer and mock auditor; order management files check (triple alignment: invoice, goods receipt, transportation documents)
ComplianceWire local administrator achieved 100% compliance amongst users in the Zug region, roughly 200 employees total, recognized by the supply chain leadership team

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Netsuite Administrator/business Systems Analyst Resume

Portland, OR

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