Network Engineer Resume
Professional Profile
- Broad range of technical skills that extend across LAN / WAN planning & development, systems installation, configuration, and administration, and inventory management.
- Adept at keeping 24x7 network environments maintained for security and optimal performance through careful monitoring and proactive tuning.
- Analytical and logical troubleshooter; practiced at diagnosing network issues and identifying root causes, and implementing corrective actions to resolve them quickly and efficiently.
- Commitment to driving continual enhancement of operations, devising solutions to improve processes, streamline data management and reporting, and increase productivity.
- Creative and versatile; easily trainable, with talent for rapidly mastering new information, procedures, and technologies.
- Strong communication and relationship-building talents backed by track record of positive team leadership and exceptional customer service delivery.
Certifications
- Cisco Certified Network Professional
- Cisco Certified Design Associate
- CCNA Security
- ITIL v3 Foundation Certified
- Cisco Certified Network Associate
- CompTIA Security + IAW DoD 8570 compliant
- CompTIA Network +
Technical Proficiencies
- MS Office Suite 2003-2010 (Excel, Outlook, PowerPoint, Word, Visio)
- Implementation of routing protocols such as OSPF, EIGRP
- Implementation of VRRP, HSRP, VLANS, STP, VTP, SNMP, TCP/IP, DHCP, DSL, IPSec, Juniper VPNs, Firewalls, IDS/IPS, TACACS
- Implementation and updates of Cisco IOS
- Direct experience with DoD NIPRNet and DISA cirtuits
Career Experience
Confidential,Okinawa, Japan
Network Engineer (2/2011 to Present)
Provided LAN/WAN infrastructure for the DoD Navy and Marine Corps Intranet enterprise network. As part of a five man team, monitored and maintained the integrity of Cisco 2600,3550, 3560, 3750, 3845, 4500, and 6500 series switches and routers. Installed Netscreen SSG Firewalls at 9 locations for EMSS COI Vlans. Resolved remedy tickets from the help desk including assigning vlans to interfaces and troubleshooting errors on links and trunking issues to uplinks. Provided continual network redundancy through the use STP and HSRP, and fast convergence utilizing portfast on access layer switches. Conducted site surveys at device locations and assisted in network design updates and implementation plans to meet requirements for future projects and installations. Monitored the network and applied configuration changes and ACL updates to insure optimal security, performance, and availability. Responsible for hardware replacements including SFP, GBIC, WS-C4148 modules, Supervisor Engine II Plus, and Supervisor Engine 720 modules. Installed patch cables for new workstations and fiber uplinks from access switches to upstream distribution and core layer switches and routers. Coordinated with the local Network Operations Center on down devices and future maintenance. Maintained the accountability and availability of 8 Deployable Site Transport Boundaries and 8 DSTB Fly Away Kits that include a Cisco 2611 router, Juniper Netscreen 204 VPN, Cisco 3560 switch, and a Riverbed Steelhead 2020 WAN Accelerator, continually updating the hardening scripts and configurations in order to provide network capabilities to troops deploying abroad.
Key Contributions:
- Installed Cisco 878 routers at specified locations utilizing DSL in support of “Operation Tomodachi” for Japanese evacuees after the earthquake and tsunami disaster.
- Maintained a “Zero Human Error” rate due to continual teamwork and peer reviews of daily tasks and operations.
- Maintained 99.99% SLA
Confidential,Chatan-cho, Okinawa, Japan
Broadband Technician (10/ 2009 to 6/2010)
Provided expert technical support to customers of IT service provider; installed and configured CATV cable, cable modems, and converter boxes; conducted signal readings at PED boxes to ensure proper signal strength. Troubleshot connectivity issues and clearly documented all installation / maintenance activity; reported escalated problems to senior engineers. Educated customers in wireless router / software installation, including troubleshooting techniques and reporting procedures.
Key Contributions:
- Planned efficient routes to customer locations, ensuring on-time service delivery and helping generate 100% customer satisfaction.
- Promoted open knowledge sharing between team members, leading to faster identification of improvement areas and more effective team collaborations.
Confidential,Okinawa, Japan
Dental Dept. Assistant Supervisor / Surgical Technologist (12/2007 to 10/2010)
Mentored and managed 19-member, cross-functional team, and provided technical and logistic support for multimillion-dollar dental practice. As supply representative, managed a budget of $24K and focused on available funds and set goals for current objectives in order to increase the overall patient care. Communicated daily with the budgeting department to prepare for future purchases, ensuring that the operations functioned smoothly. Documented all received supplies and conducted weekly inventory to verify accurate shipment. Updated SOP and kept log book for accountability of leased or borrowed equipment and gear. Organized patient evaluations, schedules, and surgical services using CHCS and AHLTA; ensured confidentiality for 1,500+ medical / dental records. Maintained accountability for $650K in supplies and sophisticated equipment; coordinated with vendors and technical staff to secure resources and keep optimal stock levels. Ensured the confidentiality, integrity, and availability of systems, networks, and information through department awareness classes and coordination with the information technology department.
Key Contributions:
- Updated LAN security and informed staff of potential network security threats; delivered monthly training to strengthen staff knowledge of information assurance policies and procedures.
- Ensured compliance with stringent infection control standards; gained reputation as go-to trainer for variety of important department and organizational topics.
- Coordinated audit processes with Inspector General and Joint Commissions Safety Inspectors; garnered command recognition for receiving zero discrepancies over three-year tenure.
Education and Credentials
Spearpoint Associates
Naval School of Health Sciences