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Sr. Systems Engineer Resume

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PROFILE:

  • Seven years of IT Systems Administrator Experience in VMware, UNIX and Windows platform with expertise in system integration and networking.
  • Extensive experience in Installing and Configuring vCenter, VMware vSphere (Infrastructure Virtualization suite), ESX/ESXi Server, Virtual Machines and vSphere Client.
  • Proficiency in High Availability (HA), Load Balancing (DRS), vMotion, vSwitch, Disaster Recovery, Clustering and Access control through vCenter server.
  • Experience in maintenance of Cisco LANs and WAN devices.
  • Experience in using VMware, Terminal Services, RDP and HP-ILO for remote monitoring and management of servers.
  • Experience with Data Center Migration.
  • Deploying Virtual Machines (VM’s) through Templates, Converting Physical to Virtual (P2V) and Virtual to Virtual (V2V) Machines using VMware Converter and Platespin.
  • Part of VMWARE migration team in implementing and updating the latest versions of VMware as well as building new VM instances as per the business requirement.
  • Experience with SAN and NAS configurations; handling networking and Storage related issues
  • Proficiency in System Integration/Administration for Microsoft Windows 2003/2008 Server, Windows XP/Vista/7, Red Hat LINUX, Ubuntu and Mac O.S’s; Microsoft Exchange Server 2003, 2007 and 2010.
  • Experience in installation and configuration of LINUX and Solaris servers.
  • Experience in installation and configuration of LINUX servers; expertise in Logical Volume Management, User Management, Network Management, Disk Management, Storage, Logical Partitioning; installation and update of packages using YUM and RPM.
  • Knowledge of Veritas Cluster Server and backup and restore operation on multi platforms using Veritas Net backup.
  • Experience with VERITAS volume manager.
  • Extensive experience in UNIX performance monitoring, kernel tuning and Load balancing to ensure stable performance.
  • Experience in implementation of cron jobs.
  • Administration of Active Directory in Windows 2003/2008 environment. Managing Active Directory issues such as: Logon Failures, Account Lockouts, Group Policies, Network Connectivity, DNS and WINS Name Resolution, Authentication Problems, File and Printer Permissions etc.
  • Experience in PowerShell scripting to perform data management, system administration, backup processes, and application deployment.
  • Experience in working with Blackberry server.
  • Experience with Lotus Notes Ticketing System and Runbook.

TECHNICAL SKILLS:

  • Virtualization – vSphere 4.0/4.1/5.0, ESX/ESXi server 3.5/4.0/4.1/5.0, vSphere Client, VMware Tools, VMware Converter, vCenter, vMotion, Storage vMotion, High Availability (HA), Distributed Resource Scheduler (DRS), Disaster Recovery, VMware Update Manager, Clustering
  • Networking - DNS, FTP, WINS, DHCP, LAN, WAN, TCP/IP, VPN (Watch Guard), LDAP, NFS, VLANS, Cisco 25xx, 35xx Routers and 35xx Switches.
  • Operating System - Red Hat Enterprise LINUX 4/5/6, SUSE LINUX Enterprise Server, Solaris, Windows 2008/2003 server, Windows 7/XP/ 2000/ NT.
  • Software Applications - Microsoft Office (Word, Excel, PowerPoint, Access), Microsoft Visio, Microsoft Project, Microsoft SharePoint server, MS FrontPage, Adobe Acrobat 8.0 Professional
  • Hardware - HP Compaq Proliant Servers, Dell Servers, SUN enterprise servers, IBM servers.
  • Remote tools - IDRAC (Integrated Dell Remote Access Controller), RILO (Remote Insight Lights-Out), Terminal Services, Raritan
  • Storage - VNX, NAS (NFS), VMAX, SAN, ISCSI, NetApp
  • Monitoring tools - vCenter Operations Manager 5.0, Nagios XI, SCOM
  • Backups - VERITAS Netback up , EMC Networker and Windows NT Backup
  • Antivirus - Norton Antivirus 6.0, McAfee 7.0 and Symantec Endpoint 11.0
  • Programming - C, C++, VB Script, PowerShell and Bash
  • Mail Server – Exchange Server 2003/2007/2010

PROFESSIONAL EXPERIENCE:

Sr. Systems Engineer, Confidential
Chicago, IL, May 2011 – Present

  • Install and configure ESXi servers; manage & monitor the ESX/ESXi servers 4.0/4.1, farms and Virtual Servers over VM Infrastructure client and VMware vSphere client4.0/4.1.
  • VMware toolsupgrade and Windows patch updates, createtemplates and deploy Virtual Machinesthroughtemplates and Cloning VMs.
  • P2V migration and V2V conversionsusingVMware converter, Plate Spin and Double-Take.
  • Install and configure operating systems on SUN servers.
  • Administration of DNS, NIS, NFS and Mail server on SOLARIS and LINUX environments.
  • Build and Configure new windows 2003 and Windows 2008 R2 servers.
  • Develop scripts for services administration and data management in Windows servers 2003/2008.
  • Perform file system management using scripting.
  • Manage event logs, processes, system attributes as well as automated backup processes in Windows servers using PowerShell scripting.
  • Install and configure the VMware vSphere and create clusters for High availability (HA) and Dynamic Resource Sharing (DRS).
  • Monitor alarms and manage them using vCenter Server Notifications.
  • Provide High availability and storage management using Veritas Cluster Server; respond as and when needed to rectify unplanned system failovers.
  • Plan, support and document high availability, data replication, fail-over, fail-back, business persistence, using Veritas Cluster Server in SAN environment.
  • Implement RAID 0, 1 and 10 levels using the VERITAS Volume manager.
  • Install, maintain and troubleshoot LINUX servers and provide support for LINUX servers in production environment.
  • Experience with Tivoli Storage Management for daily back up.
  • Install and update packages using YUM and RPM on LINUX servers.
  • Managed LVM, monitored CPU utilization, maintained backups and scheduled Cron jobs.
  • Perform SQL Server setup and configuration and applied service packs and cumulative updates.
  • Work on setting up internal names using combination of DNS/CNAME and host files.
  • Involved in Backing up the entire physical machine which has bad blocks or hardware issues and restoring the server on New Hardware and scheduling the regular backs for both Physical and virtual machines using Symantec NetBackup.
  • Responsible for providing the network connectivity for up to 500 systems using DHCP Serverandsubsequently resolving connectivity problems.
  • Work with team to plan, schedule and migrate NetApp storage frames and backup environments between data centers.
  • Perform Active Directory and Group Policy administration in 2003 and 2008 servers.
  • Install latest support packs releases and hot fixes from Microsoft by using WSUS.
  • Manage the exchange server 2007 and 2010, create mailboxes and distribution list.
  • Manage and monitor systems using Microsoft Systems Center software.
  • Knowledge on handling SCOM to monitor performance, alerts and security of systems.

Environments: vSphere, ESX 4.0/4.1, VMware VDI , RHEL 5, SOLARIS, windows 2003/2008 AD server, VMware standalone converter, plate spin converter, VERITAS Volume Manager, VCenter Operations Manager 5.0, EMC Networker, WSUS Server, MS exchange Server 2007/2010, SQL Server 2008R2.

VMware Engineer, Confidential
Chicago, IL, Sept 2009 – April 2011

  • VMware specialist: built VM servers on 4.1 ESX servers.
  • Key VMware Team lead on the Data Center Consolidation Project.
  • Created templates in Virtual Center to create standard server builds.
  • Responsible for installing all supporting applications on VM servers: SQL 2005 & 2008, TFS, Visual Studios 2005 & 2010, SQL Reporting Services.
  • Updated the Patches for ESX Servers using VMware Update Manager in Virtual Center.
  • Brought up VM on power outages, managed Virtual Connect and ILO.
  • Performed the Installation, Configuration and Upgrade of Solaris 9, Red Hat LINUX AS 4/5, HP-UX 11i, AIX 5.3 operating systems.
  • Implemented RAID techniques and created Disk groups and volumes, using VERITAS Volume manager.
  • Created new disk volumes for database teams by coordinating with the SAN team.
  • Performed configuration and administration of NFS, NIC and DNS environment.
  • Troubleshot problems like network issues, memory replacement, hard disk errors, console issues, etc on SUN servers.
  • Configured and installed driver upgrades for HBA’s on UNIX servers.
  • Monitored all UNIX Servers for CPU utilization, Network traffic, and hard drive space and Memory.
  • Using the Linux system with yum and downloading the rpm package files with Yum downloader.
  • Admin knowledge of Microsoft SQL and Oracle Database; maintained antivirus Server.
  • Designed and implemented Disaster Recovery (DR) solution using VMware Site Recovery Manager (SRM) and EMC Recovery Point, successfully recovering all client servers at backup site.
  • Completed projects as required: P2V conversion of 400 servers, shut down and removed decommissioned servers, made changes in Virtual Center, moved VM to correct data-store and ESX host.
  • Managed the ESX4.1 Environment includes the use of Power cli for reporting and building ESX servers. Additionally automated functions such as V2V, vMotion, svMotion, Clusters and Datastores.
  • Troubleshot issues related to vMotion such as compatibility issues with help of event log.
  • Monitored capacity, performance and utilization across all Windows Server and its Hardware.
  • Performed NetApp frames configuration and provided support.
  • Used scripting to deploy applications and perform security related tasks in Windows Environment.
  • Developed scripts to work with Windows drives and namespaces.
  • Installed IIS on Windows Servers, tested IIS and resolved any IIS issues.
  • Worked on Symantec Antivirus and Symantec Endpoint protection for administering updates and cleanup of a community of workstations.
  • Managed Incident tickets and Change Management.

Environments: vSphere, ESX 4.0/4.1, windows 2003/2008 AD server, SOLARIS, LINUX, VMware standalone converter, plate spin converter, MS exchange Server 2007/2010, IIS.

System Administrator, Confidential 
Irving, TX, Nov 2007 – Aug 2009

  • Designed VMware virtualization infrastructure based on vSphere for multiple Enterprise projects for development and testing division with consolidation of 400+ Wintel Servers, 400+ Sun SOLARIS x86 boxes using VMware Converter.
  • Designed automated provisioning process of VMs.
  • Monitored all UNIX Servers for CPU utilization, Network traffic, and hard drive space, Memory using related software and Applied Kernel patches in Unix Systems.
  • Created and managed shared disk groups in clustering environment and installed and configured enterprise server hardware.
  • Supported and maintained UNIX servers in a distributed environment and Maintained LINUX DHCP, File servers.
  • Worked in creating, mounting and dismounting new file systems.
  • Configured DNS servers, user accounts and groups on UNIX environments.
  • Extensive experience in using VMware View (VDI), Site Recovery Manager-SRM, VMware Lab Manager.
  • Responsible for day-to-day operations involving monitoring, Queues, health checks, remote administration of systems in a production environment.
  • Ensured data downloading and uploading via FTP at remote location. Tuned networks, maintained backups and ensured minimum downtime.
  • Drove the server consolidation in building new servers in a clustered environment and supported the clients to move them into production with the applications installed.

Environment: VMware ESX 3.5 and 4.0, vSphere 4.0, Virtual Center, UNIX, SOLARIS, vMotion, VMware HA, VMware DRS clusters, Virtual Machines on Windows 2003/2008 and Red Hat servers, Ubuntu.

Virtualization Engineer, Confidential 
Chicago, IL, Mar 2007 – Oct 2007

  • Configured, implemented and managed Virtual environment using VMware infrastructures.
  • Performed physical servers to virtual server migration.
  • Performed virtual to virtual migration.
  • Implemented and managed High Availability / Clustering environments using vCenter.
  • Performed installation and management of NAS and SAN storage solutions.
  • Developed and implemented backup and disaster recovery protocols.
  • Provided Load balancing capability for the virtual infrastructure.
  • Analyzed software and hardware constraints to plan for new user requirements (capacity planning).
  • Performed diagnostics on system operations to identify problems and treads and verify network performance.
  • Planned and advised on implementation of revised procedures, processes, methods or approaches.
  • Developed standard operating procedures and documentations for the virtualization environment.
  • Documented and communicated Project Status, Issues, Risks and Actions to project leads/managers.
  • Provided day-to-day onsite support for networked systems, hardware and related infrastructure.

Environments: vSphere, ESX, VMware standalone converter

System Administrator, Confidential
Dallas, TX, Aug 2006 – Feb 2007

  • Appointed lead engineer for 4 of the companies IT outsourcing clients
  • Worked to meet and surpass SLA requirements on a continual basis.
  • Assisted in the development and implementation of cost effective IT services that met availability requirements.
  • Ensured assigned tasks were evaluated, planned and implemented in a timely manner.
  • Installed and configured hardware and software – applying o/s patches, updates and configuration changes.
  • Maintained computing environment integrity, availability, reliability and effectiveness to a distributed base of IT outsourcing clients by monitoring, analyzing and making appropriate adjustments.
  • With the assistance of other team members, implemented and integrated new technologies into existing environments based on Architectural designs and guidelines for an additional 40 clients
  • Utilized Connect Wise to report and document all incident tickets
  • Used scripting to perform administrative tasks as required.
  • Performed, configured and validated system backups
  • Managed services and issues related tasks using scripting.
  • Participated in On-call rotation.
  • Ensured capacity and availability for clients serviced.
  • Built and configured servers according to company standards in a timely manner.
  • Developed client network/infrastructure documentation for team of engineers where none had existed previously
  • Provided total customer facing support for all IT needs during scheduled rotations
  • Contributed for recent upgrade of server environment from physical to virtual environment for 200 node network

Environments: Windows2000/2003 server, Active Directory, DNS, DHCP, Exchange 2003, SQL.

Windows Administrator, Confidential
Bangalore, India, July 2005 – July 2006

  • DiagnosedandtroubleshotWindowsprocessing problemsandapplied solutions to increase network efficiency.
  • Administered user, group, share and NTFS security utilizing ADUC and administered remotely using terminal server and remote desktop; managed group policy.
  • Completed Backup Exec tape backups and Windows patching.
  • Administered Netware and Windows accounts to facilitate a NovellZenWorks 4 desktop migration.
  • Delivered shares and applications via Console One and App Launcher and addressed group policy conflicts.
  • Served as an initial point of contact to resolve hardware, software, and migration issues.
  • Ensured network, system and data availability and integrity through preventative maintenanceandupgrades.
  • Implemented and utilized Ghost for imaging. Migrated data during XP refresh.
  • Resolved network connectivity and email issues. Coordinated expectations and verified satisfaction.
  • Provide off-hours on-call assistance to end users

EDUCATION: 
Bachelor of Engineering

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