PROFESSIONAL SUMMARY:

A Network Engineer looking to leverage my experience with network wired and wireless design, implementation and support to help the company meet and exceed their expectations. Continue to grow my knowledge in existing and new technologies.

SKILL:

• Adept at building strong business relationships with clients and coworkers.
• Adaptive and methodical problem solver.
• Strong communication and presentation skills.
• Experience working in a fast: paced, deadline - oriented environment.
• Large & Small Network Design and Support.
• Cisco Routers/Switches, Cisco Wireless LAN Controllers (WLC), Cisco Wireless Access Points (WAP) and Confidential Prime Infrastructure (CPI).
• Served as technical point of contact for wireless gathering, review and validation. Designed and documented the business need, functional and technical requirements.
• HP Comware & ProCurve Switches, Aruba Instant Access Points, Activate AirWave network monitoring.
• Both AirMagnet and Ekahau survey / planning tools have been used to design and troubleshoot Wireless LAN environments.
• Developed business case cost benefit analysis for wireless and other technical infrastructures.
• Troubleshooting LAN and WAN s connectivity issues (ping, traceroute and router debug).
• Troubleshooting higher layer issues using analysis tools, Syslog messages and SolarWinds
• CAT5/6 wiring and Fiber Optic knowledge, types, terminations and patch panels
• HP ATP and studying for CCNA-Wireless.

PROFESSIONAL EXPERIENCE:

Confidential, Asheville, North Carolina

Wireless Deployment Engineer

Responsibilities:

• Radius authentication adds and changes.
• Splunk & Solarwinds Orion - used to monitor for network issue during upgrade.
• Prime Infrastructure - Monitor Campus sites and buildings
• EasyVista - Ticketing and Project Dash Board
• Ekahau WiFi Site Survey Tool - Used for predictive planning and active survey
• Equipment supported: Cisco WAP 3802, WLC 5508 & 5520, Cisco 3560, 3850, 4500, 6500

Confidential, Research Triangle Park, North Carolina

Network Administrator

Responsibilities:

• Maintained and monitored the d Confidential center network. Assisted with the conversion of the existing environment to Confidential ’s Application Centric Infrastructure ( Confidential ).
• Prepared and installed new switches and Fiber connections to support the new architecture. Assisted with the cut-over and day-1 troubleshooting.
• ServiceNow - Used to report network & topology issues, switch errors, replacement and provisioning.
• SolarWinds IP Address Manager (IPAM) - Provisioning and troubleshooting of VLAN and IP addressing.
• SolarWinds Network Configuration Manager (NCM) - Managing & Tracking of configuration changes.
• Cisco Application Policy Infrastructure Controller (APIC) - Configure, change & monitor the Confidential fabric
• Nexus 5548, 5596, 2248 (FEX), 9396, 93120, 93180 (NX-OS & Confidential )

Confidential, Research Triangle Park, North Carolina

Network Wireless Engineer

Responsibilities:

• Proactively monitor Wireless LAN Controllers (WLC) and disassociated AP’s using Confidential Prime Infrastructure (CPI). Create Remedy tickets for WLC issues (off-line / switch over) or an AP issue. Determine issue and schedule dispatch to resolve.
• Customer reported issues with wireless coverage. Check Confidential Prime to verify that all AP’s at the location are active. Dispatch a technician help locate each on a floor plan. If the coverage issue is not apparent due to AP placement, an Air Magnet survey was performed and analyzed. Based on impact a recommendation was made to upgrade or add AP’s based on the survey.
• Reactive and Proactive cases found via SNMP and tracked using Remedy ticketing. Troubleshoot T1 or OC3 connections from multiple vendors using Frame Relay, MPLS, PPP and HDLC. Determine problem, disable Confidential for the connection and refer the issue to the perspective Confidential .
• Arrange site access for Confidential and dispatch a technician to help clear the CPE. RMA used to replace defective hardware. Verify stability, enable Confidential and close Remedy ticket.
• ServiceNow - Track issues and sub-tasks used to dispatch technicians
• Cisco Prime - Monitor and troubleshoot wireless issues
• Equipment supported: Cisco WAP 3602, 3702 & 3802. WLC 5508 & 5520. Cisco 2960, 3560, 3750, 3850 & 4500

Confidential, NYC, NY

Sr. Network Engineer

Responsibilities:

• Create Visio documents showing the existing and proposed network designs for the Confidential and Confidential closets.
• Implement a backup strategy along with a disaster recovery plan in the event that the servers or critical network components should go down to prevent lost revenue.
• Active Wireless survey to determine coverage using. (Pre and post deployment)
• Work with Network architects to determine what equipment would be upgraded or redesigned.
• Confidential created for electrical and wiring upgrades needed.
• Worked with wiring vendors to verify CAT6a cabling was installed and tested for the new AP’s.
• On cut over, migrated the configurations from the existing Confidential switches to 3850 stacks.
• Verify new switches were configured and IP connectivity over WAN was correct.
• Migrated the configurations from the existing WLC 4402 to the new 5508. Verified the AP’s were associated.
• Coordinated troubleshooting of issues after upgrade and day one support for customers.
• Inventory old equipment, erased configurations and shipped for disposal.
• Netscout AirMagnet WiFi Analyzer - Survey to determine network wireless coverage
• Equipment supported: Cisco WAP 3702. WLC 5508. Cisco 2960, 3560, 3750, 3850, 4500 & 6500.

Confidential, Cary, North Carolina

Wireless Network Engineer

Responsibilities:

• Worked with the Sales team and Project Manager to determine Confidential and associated labor hours to be billed for design and turn-key assistance of existing and newly purchased networking equipment.
• Configured the Wireless LAN Controller in a Fortinet Firewall to support Wireless AP’s
• Design and configure HP ProCurve and Comware switches as new additions and as upgrades to support D Confidential and Wireless VLAN’s.
• Ekahau Site Survey and planner were used to design new WLAN installations and upgrade existing sites to meet customers’ needs for BYOD and 802.11ac. Predictive assessments were done to assist customer and sales team to determine Confidential . Active WLAN Site surveys were performed to determine correct coverage.
• Network analysis via HP AirWave. Site maps with associated AP locations were loaded and used to view network and user health.
• Ekahau WiFi Site Survey Tool - Used for predictive planning and active site survey.
• Autotask - Track time & expense for new services and hardware implementations.
• HP AirWave - Problem determination of wired and wireless network and users.
• Equipment Supported: Fortinet Firewalls & FAP-320C AP’s, HP switches 5800, 5500, 3800 & 2930, Aruba AP-325, AP-330 & AP-275,

Confidential, Raleigh, North Carolina

Network Engineer

Responsibilities:

• Project introduction with Site Management and Electronic Technicians (ET) to introduce the process and procedures used at each step of the upgrade.
• Perform site surveys of the Processing & Distribution Centers to confirm site specific requirements and verify equipment replacement. Determine current CAT5 and Fiber patch panel connectivity from Confidential ’s to Confidential ’s.
• Provide detailed technical updates and progress reports to my Project Manager and Site Management.
• Created Visio drawings of current and planned cabling and equipment for the Core/ Confidential and Confidential cabinets.
• Create a Bill of Materials ( Confidential ) to meet new requirements for UPS power, CAT6 and Fiber cabling.
• Configure Confidential switch stacks for existing and ship to site.
• Configured new WLC’s and identified the existing AP locations. Recommend placement for new AP’s.
• Request Site Managements assistance to get new equipment installed and the network outage for cut over.
• Cut over network. Swap out AP’s Verify AP’s. Verify new WLC is working and all AP’s associated.
• Troubleshoot any issues. Verify Wireless users and wired devices are working to customers satisfaction. Provide
• Final troubleshooting and of staff on changes.
• Fluke DSX-500 - Fiber tester for troubleshoot of fiber
• Equipment Used: WLC 5508, C2602 AP’s, Cisco 2960 & 3850

Confidential - Raleigh, North Carolina

Wireless LAN Networking Engineer

Upgraded US Post offices to support hand held scanners and remote package sorting

• Dispatched Installers to Post Offices throughout the US. Work with the installer and Postal Manager to understand if and where they had existing Wireless Access Points (WAP). Then determine the correct location for best coverage.
• Provision the switch port and Wireless LAN Controllers (WLC). Had End user do acceptance.
• Site map and AP were added to the Confidential Prime Infrastructure (CPI). Added to Confidential Wireless Control System. Updated SeviceNow and added AP’s to Remedy.
• ServiceNow Service Management package - to automate work flow and track activities.
• Remedy Ticketing System to track and resolve service delivery issues
• Cisco Wireless Control System (WCS) to mitigate RF interference with Confidential CleanAir technology.
• Cisco Prime - Monitor and troubleshoot wireless issues
• Equipment Used: Cisco 2960 & 2602 AP’s, Cisco Flex 7500 Series Cloud Controllers, Cisco Prime Infrastructure.

Confidential, Research Triangle Park, North Carolina

Advanced Services Network Consulting Engineer

Responsibilities:

• Dedicated Engineer for multiple Enterprise subscription accounts.
• Created procedures for upgrading and verification of Confidential routers and switches.
• Designed procedures tailored for each customer for fault isolation, engaging TAC and escalation process.
• Created and updated Visio drawings of the customer’s LAN / WAN / D Confidential Center environments to assist with troubleshooting and maintenance.
• Project Management tracking and collaboration with customers and vendors, verification of goal completion and status reporting.
• Weekly conference call to discuss network issues and Technical Assistance Center (TAC) cases.
• Identified software BUG fixes, make software recommendations and helped with software upgrades.
• Created Quarterly and Annual Business Reviews. Presented reviews and performed an Executive briefing with Sales and Services team annually.