Senior System Administrator Resume

SUMMARY

• 11 years Overall IT Experience
• 11 years Networking
• 7 years Cisco Routers (3745, 2621)
• 7 years Cisco PoE Switches (3750, 3560, 3550)
• 5 years Cisco PIX 515E
• 5 years Cisco Aironet 1200 Access Points
• 5 years EIGRP
• 4 years OSPF
• 5 years Cisco Network Assistant and PIX Device Manager (PDM)
• 2 years Cisco Security Device Manager (SDM)
• 7 years Virtual Trunking Protocol (VTP)
• 7 years Spanning Tree Protocol (STP)
• 7 years GFI Security Scanner
• 8 years SNMP • 6 years Frame Relay
• 6 years SolarWinds
• 8 years WhatsUpGold
• 8 years Symantec / Veritas Backup Exec
• 3 years Spiceworks
• 1 year AdventNet ServiceDesk Plus
• 11 years TCP/IP
• 8 years Win 2K Server
• 4 years Win 2003 Server
• 11 years DNS/DHCP
• 11 years WINS
• 7 years Active Directory
• 11 years HTTP
• 11 years OSI Model
• 11 years Windows Networking
• Excellent Communication Skills

PROFESSIONAL EXPERIENCE

Confidential, Greensboro, NC July 2008 to May 2009
Senior System Administrator

-Manage the acquisition, installation, and maintenance of the organization\'s local area network hardware and software
-Manage network operations to include: troubleshooting connectivity problems; installing & maintaining routers; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores
-Manage and provide support for the Google and Fast Track web servers
-Manage, create and implement GPO\'s
-Manage and maintain production system administration including log monitoring, health checks, maintenance and troubleshooting
-Manage escalated help desk tickets using AdventNet ServiceDesk Plus
-Manage inventory, licensing, and upgrading of processes and procedures in respect to new software and operating systems
-Manage corporate and production anti-virus, software updates, Microsoft WSUS, and necessary environments to test, troubleshoot and deploy the listed technologies
-Install, support, and configure software applications running on Windows Server 2003
-Administration of server backup and recovery using Back Up Exec 12.5
-Provide 2nd and 3rd tier support in troubleshooting server issues
-Work with developers and clients to develop strategic solutions using Windows Server technology

Confidential, Greensboro, NC Sept 2001 to June 2008
Network Administrator

-Maintains contact with outside vendors in the maintenance, service and purchase of technical products
-Project management: Implementation of VoIP, and Metro Ethernet
-Network Infrastructure Installation
-Install, configure and maintain Cisco 3745 and 2621 routers
-Install, configure and maintain Cisco 3750, 3560 and 2950 switches
-Install, configure and maintain Cisco Wireless Aironet 1200
-Administer Cisco 515E PIX Firewall
-Maintain network spanning multiple sites
-Help define overall security strategies and procedures
-Evaluate new and emerging products and technologies
-Installed and configured network devices
-Support Exchange 5.5 and Exchange 2000
-Installed and configured server and workstation hardware and software
-Create and administer user and group accounts
T-roubleshoot network, logon, printer, software and hardware problems
-Provide training to staff on technology
-Support Windows NT 4.0, Windows XP Professional and Windows 2000 Professional
-Support Windows 2003 Server and Windows 2000 Server.
-Configured servers using IIS.
-Set up/Install/Configured Active Directory.

Confidential, Winston-Salem, NC Sept 2000 to Aug 2001
Desktop/Network Analyst

-Provided desktop configuration and maintenance for Dell, Gateway, and IBM Compatible PCs.
-Provided laptop configuration and maintenance for Dell, Gateway and Compaq.
-Installed hardware and software.
-Installed Windows NT/Workstation and Windows 98.
-Supported and used Lotus Notes and Microsoft Office 2000.
-Installed and maintained HP printers.
-Performed troubleshooting for logon, printer and hardware problems

Confidential, Albany, NY Sept 1998 to Sept 2000
Network Technician

-Create and administer user and group accounts.
-Setup and administer network printers.
-Backup and restoration of files and directories.
-Experience supporting and using Windows NT Server and Workstation 4.0 and Novell 3.12.
-Experience supporting and using CCMail, PCAnywhere, Arc Serve, and Microsoft Office 97.
-Installed and configured network servers and workstations.
-Installed and configured: hard drives, floppy drives, CD ROM drives, sound cards, modems, Network interface cards, and memory.
-Installed and configured: TCP/IP, DHCP, WINS, and DNS.

EDUCATION

Cisco Certified Network Associate Training Course
Microsoft Windows 2003 Server Training Course
Cisco Routing and Switching I & II
Microsoft Certified Professional
Implementing and Supporting NT Server 4.0,
Implementing and Supporting NT Workstation 4.0,

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