OBJECTIVE:

IT Support Specialist/System Network Administrator with 6 years plus experience supporting information system center and more than 100 users in dissimilar software and hardware vendors, including but not limited to software Microsoft, FreeBSD, Apache, PHP, Oracle, Postgresql and hardware such as HP, DELL, Generic Machines, and network appliances such as Cisco, 3Com, and HP.

SKILLS AND ACCOMPLISHMENTS:

• Responsible for the functionality and security of the local and intranet network. Apply experience/knowledge to save time, money, and secure Corporate Network infrastructure
• Manage and Configure Windows 2003/2008 Active Directory Domain Services
• Simplify IP address assignment with Windows DHCP Server. Reduce complexity of network through DHCP scope/server options and Relay Agent for sub-networks
• Deployed Windows Desktop Services (Terminal Server) with Web Application. for a test drive using and A1b2c3d4 as the user name and password respectively). Please note: since there is self-sign SSL certificate and your machine is not part of the domain, you need to logon multiple times using the same credential above
• Install, configure, and manage Exchange Server 2010. Create and manage users, mailboxes, security, server roles, and mailbox database in Microsoft Exchange 2010 Messaging System

Note: After successfully logon with Windows Desktop Service, you may want to open Firefox and logon to Outlook Web App using the same credential (home page has been mapped)

• Excellent troubleshooting skill in Ipv4 network environment, by divide complex network into smaller virtual logical networks using subnetting and VLAN to enhance network respond time and better management of networks
• Simplify and ease of network-file sharing access using Microsoft Distribute File System across multiple file servers or different servers with the same file sharing structures with sub-networks prioritizing on DNS
• Deployed Windows Server Update Service (WSUS) on LAN to allow Windows Software to download security hot fixes and patches locally to save inbound and outbound bandwidth
• Configure Cisco Routers with stateful packet inspection using Context-Base Access Control (CBAC) to protect internal Network from insecure Internet and also provide Internet access to servers in DMZ or isolated corporate intranet
• Configure Cisco Pix Firewall to protect internal network and prevent internet malicious access or attack DMZ servers inbound/outbound network traffic to and from DMZ
• Apply NAT/PAT from protected local network to Internet on Cisco routers to secure LAN and also to minimize the use of limit resource
• Backup/Restore strategy for disaster recovery (Full Backup and Incremental/Differential) using ARCserveIT or Backup Exec Software with tape library
• Utilized Windows Deployment Service and Microsoft Deployment Tool (MDT) to remotely distribute OS image and applications to multiple client/server machines
• Symantec Ghost Backup, Drive Image Copy, and Partition Magic to image disk or backup workstations
• Working Experience with anti-virus Corporate Edition Software Packs, which protect workstation/server from spy-ware and virus from infected files, email, or both
• Move/Add/Change phone and voice accounts in very dynamic corporate environment
• VMWARE server, VMWARE ESX/ESXi 4.1 hosts with Windows 200X, Linux, FreeBSD as guess OS
• Excellent in PC troubleshooting skill as well as maintain and service fax machines, and printers

EMPLOYMENT HISTORY:

IT Support Specialist/System Administrator August 2006 to October 2010
Confidential,

• Supported small to mid size network in Windows 2000/2003/2008 Active Directory domains
• Consolidate peer networks into Windows Active Directory domain with DHCP, DNS, network file and printer sharing
• Created and Managed Windows DHCP and DNS with VLAN to support multiple LAN within the same office space
• Firmware/Software update to network appliances such as switches, DSL routers. Also configured NAT, PAT on firewall, block and/or allow network flow in or out as per customer request
• Troubleshoot Ipv4 networks, CAT5 cabling, phone wiring, and printer/phones/fax equipment
• Supported user PC and software, included but not limited to anti-virus, Windows Service packs and/or hot fixes.
• Troubleshoot Servers, Printer server, and PC hardware, applied latest driver or updated/replaced PC components.
• Utilizing open-source software to create dynamic Web Site and email system (Apache, Qmail system, FreeBSD, Javascript, HTML and Postgresql)
• Acquired CCNA, MCP, and recently Exchange 2010 Configure certificates.

IT Support Specialist/Network Administrator August 1998 to March 2006
Confidential, San Jose, California 95112

• Maintained DHCP servers in Windows Active Directory to ensure proper dynamic IP address assigning to workstations and prevent unauthorized DHCP servers on the LAN
• Ensured or enhanced network access by maintaining DNS server functionality and create secondary or stub DNS in Windows Domain if necessary for faster network resource and/or Internet access
• Administration and maintain Windows NT/2000/2003 Domain Network, join workstations to LAN, assigned domain users to appropriate local group on local machines. Assigned remote VPN connection to corporate network base on user or group as requested by management teams
• Supporting and troubleshooting software and hardware in corporate environment. Installed and prevented users from installing software base on corporate policy. Also ensure Microsoft security patches and latest virus update on workstation and servers
• Create Security Group in Windows Active Directory and assign correct users with proper permissions for resource sharing
• Ensure Backup/Restore files, re-use/circling backup sets, and offsite backup logs. Restored ex-employee’s email to win a law suit worth more than a dozen thousand of dollars
• Re-organized and categorized network shared folders, therefore preventing duplicated files, saving network storage space, backup time and resource. Implemented Microsoft Distributed File System to manage multiple file servers into manageable network folders sharing and at the same time ensuring network access with proper permission
• Administration and maintain of company’s phone system, add/move/change user voice mail
• Support and troubleshoot PCs, network printers and fax machines
• Schedule Servers down-time due to hot fixes, service-pack, and firmware update
• Assist in the new configuration, management, and documentation of local network. Create network diagram base on complex logical/virtual network into understandable, explainable presentation.

Machinist April 1994 to February 1998
Confidential, San Jose, California 95106

• Edit Computer Numeric Control Program using CAD/CAM software
• Setup and operate CNC machines
• Precision check the finished product base on mechanical blueprint

Production Clerk October 1990 to April 1993
Confidential, Fremont, California 94555

• Setup and prepare production assembly line
• Create and compile manufacturing production reports on daily basis
• Work with other department to ensure smooth work flow
• Coordinate the routine workload between employees

EDUCATION AND SEMI COURSES:

Associate Degree in Applied Science
Microsoft Certified Technology Specialist
Microsoft Certified Professional
Cisco Certified Network Associate (CCNA)
Postgresql, Oracle SQL, and PL/SQL