My IT career started when I was in the Marine Corps in the early nineties and I have always used the principals and values that I have learned while serving; with almost 20 years of experience in IT I have become a motivated self starter and have made customer satisfaction my number one priority. I have immersed myself in multiple technologies and making myself available to new projects and management tasks. By doing this I have gained experience in CapEx /OpEx budgeting, headcount needs, and project management. I have become familiar and use with ITIL and ITSM process when working with day-to-day operations and use the PMI philosophies when taking on new projects. My salary requirements are in line with my experience and references are available upon request.

Work Experience:

IT TEAM LEAD
Jan 2001-Present Confidential, Dallas, TX
Managed server and Helpdesk group in Dallas that covered twenty two different offices, and four hundred and fifty end users in the US. In care of multiple servers and backup solutions across the in three different datacenters that spanned White Plains NY, Washington DC and Fort Worth Texas. Developed an aggressive program to upgrade the companies back office to Windows 2008 and Exchange 2010. I have upgraded our Citrix farm to Xen App 6.0 to help deliver apps to smart phones and tablet devices. Administrator for BES and good technologies servers, this helped mitigate risk to company and personal mobile devices by giving the company the ability to wipe devices in cases of loss or termination. I have cut costs and management efforts by using Virtual appliances such as VMware ESXi and MS Hyper V. I am familiar with multiple SAN technologies including EMC and HP EVA. .Familiar with EMC networker and Symantec backup technologies. I have used Nagios and Cacti for monitoring system uptime and usage of multiple systems in different location and migrated to BMC Enterprise management suite for monitoring in 2011. Active member of the Service Model design and editing ensuring business units are represented and accounted for in the event of a failure.

Senior Network Engineer/Analyst June 2000 - Jan 2001 Confidential, Dallas, TX
Architect, purchased, troubleshoot, and inventoried equipment for the LAN & WAN (3 Windows 2000 Server 1 NT Server with 14 Windows 2000 Professional clients in Dallas; 2 Windows 2000 Servers and 2 Windows 2000 Advanced Servers ((Clustered) in New York) for Artfulgiving, and oversee daily maintenance. Act as security administrator, by using port scanners and sniffers to check all ports on sever and switches, as well as backup administrator, using Backup Exec and auditing back up logs in both locations for 100% availability of backed data. Maintained file replication between both networks on the WAN. Support all equipment in Dallas office as well as New York Ensure network security by filtering IP's at the switch and server hardware. Set security policies on servers and workstations. Perform nightly backups for file and database protection. Used FRS in Windows 2000 Server to ensure data redundancy between sites and 100% up time in each internal site. Used Windows 2000 Terminal Server to administrate and troubleshoot both sites cutting ASP (Application Service Providers) costs by almost half. Maintained Exchange Server 5.5 for user mailing and bulk customer mailings. Secured the ports and changed default mail ports to ensure no interference with LDAP in Windows 2000. Troubleshoot server to identify and solve any problems and maintained SQL Server in New York and Dallas by using Microsoft™ prescribed methods of database replication, security, and availability.

Network Administrator/Engineer
Sept 1998 -May2000 Confidential, Dallas, TX
Surveyed and troubleshoot network and determined the route to change existing equipment. Help implement ramp-up to Windows 2000 to overhaul entire office hardware schema, including switches and all user hardware the most cost effective way. Spearheaded new security policies and maintained new uses of Citrix to minimize costs in a training environment. Developed an aggressive virus and hacker protection program that called for constant monitoring of network files and open ports on the network. Maintained aggressive backup strategies to ensure data loss was minimized.

Assistant Network Administrator
Sept 1997 -Sept 1998 Confidential, The Woodlands, TX
Worked as a desktop and portable technician. Was an important part of developing new strategies for inventory control of equipment? Maintained RAS server by logging and collecting data to ensure best connections. Assisted with daily backups and exchange Server Administration. In charge of purchasing and inventoried new equipment in an ongoing attempt to keep hardware current and available in the most cost effective way. Updated and service packed all Compaq servers as part of maintenance plan for company. Complied with FDA and SEC regulations on server and workstation equipment to ensure

MIS Technician
February 1990 -February 1997 Confidential
Was taught and developed skills for networking. Spearheaded a plan to move from mainframe computers to Windows based network. Provided desktop support for entire squadron. Developed disaster recovery plans for Officer in Charge of data processing. Maintained purchasing logs to ensure security of equipment.