Summary of Qualifications:

• Over 15 years experience working with teams and management supporting global enterprise environments exceeding 100K client base. Including architecture, automation and design, deployment and maintenance, trouble-shooting of Windows Operating System images and business applications.
• Utilizing technologies such as Windows 7, Vista, Windows XP, WinPE, Windows SMS, SCCM, BigFix, Wise, MSI/Windows Installer, Windows Deployment Toolkits, VMware, Windows Service Packs, Hot fixes, Symantec v5-10 SEP11/McAfee Antivirus and Firewall, LANDesk products. Scripting technologies including Wise Script, VBScript, Winbatch, AutoIT, Powershell.
• An assertive self-starter and leader taking on new projects such as design of global Symantec Endpoint Protection 11 rollout, automated desktop provisioning project and Juniper VPN migration during current project. Windows Mobile project for Pfizer Pharmaceuticals. From inception to final rollout of 2000 devices supporting Pfizer's Field Force, for purpose of cost saving signature capture.

EXPERIENCE

Confidential - Livingston, NJ 2010-Present
Senior Systems Engineer, Eden Technologies, New York,NY
CIT Bank Holding Company providing lending, advisory and leasing services to small and middle market businesses.
CIT holds approximately a 6000 global user/client base with main offices being located in NY/NJ.

Senior Systems Engineer a part of 4 member team to remediate CIT\'s 6000 client base by meeting federal requirements to lockdown all systems. Project consisted of:

• Gather requirements on workstations provide proof of concepts for lockdown procedures for removing administrative rights and application functionality.
• Leverage Beyond Trust application as solution for lockdown process including client agent pushes for event collection of applications.
• Create and distribute Group Policy rules for application elevation.
• Trouble-shoot and remediate 16bit and 32bit applications
• Measure and maintain metrics through Excel for all aspects of project cycle
• Altiris administration in NS6 and NS7 that included creating collections/filters, distribution of applications, creating custom reports and inventories.
• VBScripting for tactical solutions and NS custom inventories by binding to NS agent COM object.

Confidential - Denville, NJ 2010 - 2010
Senior Systems Engineer,
C3i an IT servicing company focusing on providing solutions for Pharmaceutical Companies globally. C3i provides engineering and automation supporting Sales/Field Force clients.

One of three Systems Engineers. Primary responsibilities included:

• Taking existing products and adapting them for new clients and technologies.
• Build process automation integrating WinPE 3.0, Windows 7, VBScript and HTML application coding. Processes included backup/restore functions, user data migration, automated application installation pre and post build, zero-touch build process.
• Windows 7 image creation, customization and maintenance.
• Trouble-shoot and rememdiate VBScript for automated build processes.

Confidential - Princeton, NJ 2009 - 2010
Senior Desktop Engineer - Global Platform Engineering

• Member of global platform engineering team. Participated in engineering solutions on various projects. Supporting 14,000 user bases globally in Windows XP environment.
• Design new global Symantec Endpoint Protection 11 Antivirus-Firewall solution, provided support for legacy AV environment.
• Design of new global desktop standard provisioning environment including complete Lite-Touch new/refresh computer build automation, design and build of multi-site deployment devices. Leveraging Microsoft Deployment Toolkit 2010, developing custom HTA applications, maintaining MTM lookup list of multi hardware platform for automated image selection.
• Automation of Juniper VPN migration for remote client base utilizing scripting technologies as HTA\'s, VBscript and Wise script.
• Compatibility testing utilizing Windows 7 WIM images for future OS migration
• Provided tactical scripting solutions for various applications including IE7, Juniper and firewall policies.
• Determine root cause analysis on various Desktop issues utilizing tools such as Process Explorer, Window Debugging Tools, Process Monitor and WireShark
• Provided global on-call support for Tier 3 escalations.

Confidential- New York, NY 2007 - 2009
Associate Windows Desktop Systems Engineer

• Member of global operations and engineering team. Supporting Morgan's 60,000 user bases globally on a Tier 3 escalation, provide engineering efforts to ongoing projects.
• Operational support on Windows XP, Windows 2003 Server, SQL Server in global enterprise environment including 150 branch offices
• Security/Patch management using BigFix distribution methodologies and fixlet script writing
• Application management of 3rd party and in-house developed applications, issue resolution and root cause analysis on all core applications including IE7, Office 2007 and Guardian Edge disk encryption software.
• Lead on core build management initiatives on Windows XP systems
• Participated in various projects including 'Green Initiatives' utilizing 1E's Nightwatchman, SCCM, SQL server upgrades
• Provided tactical solutions on various issues utilizing scripting technologies, PowerShell, VBScript
• Implementation of production support methodologies, change control, integrated application module publications and testing

Successfully completed the following training: PowerShell Scripting v1.0 ; ITIL Foundation (Certified) ; GTD Time Management ; Various Business and Compliance Courses

Confidential- Bridgewater, NJ 2005 - 2007
Engineering Consultant
One of three Systems Engineers responsible for the design and configuration the OS build for a Field Force automation hardware and software rollout for 13,000 laptops.

• Contributed to image build and standards for hardware and software utilizing tools such as Wise Package Studio 7.xx, Ghost, Sysprep, WinPE
• Assisted engineering in automated build process for newly developed images
• Provided technical support to outside vendor for actual laptop builds
• Supported production field images for all application updates, patches, security updates including core applications IE, Office, Symantec Antivirus.
• Developed remote deployment strategies utilizing various scripting languages such as Wise script, Winbatch, VBScript, WMI, MSI and shell scripting

Lead Engineer and Technical Project Manager on a Windows Mobile 5 platform project for 2000 user Smart Phone/PDA deployment. Business requirements included Signature Capture Force Mobile application.

• Researched various hardware platforms and made appropriate recommendations that met business requirements
• Assessed multiple vendor application solutions and provided recommendations based on changing business needs
• Architected custom Image automation of WM5 and build process for smart devices
• Delegated responsibilities to other team members and managed project deadlines
• Served as Technical Business liaison for Corporate Business Managers, Vendors and Force Mobile developers
• Provided on-site technical support throughout US Regional Offices during rollout

Responsible for maintaining Field Force OS and Application Security Updates and Hot fixes.

• Monitoring of latest OS security releases
• Patch and Hot fix management and testing
• Developed remote patching solutions
• Maintained monthly processes to ensure Sales Force compliances
• Provided management with latest "threat" information and recommendations for remediation
• Antivirus maintenance and scripting of NAV v.9 definition files to clients

Engineering and Project Management for various projects and daily role responsibilities

• New Technology evaluations including Windows Vista image build and deployment strategies using tools such as ImageX, WAIK , winPE, SQL database, Virtual Desktop/Application evaluations and strategies including Soft Grid Deployment and application streaming, VDI centralized desktop environments and Altiris application virtualization
• Evaluation and image creation for various Smart Devices, PDAs, and Ultra Portable computers
• Automation of Wireless Connectivity Clients including Intel Proset and Cisco Aironet
• Developed cost saving process for updating current BiOS firmware and security templates for IBM laptops
• Traveled throughout United States to support various rollouts, training and new Product Launches
• Integration of application updates and fixes for various images and models including MS Office Suite, Core and in house developed applications
• Maintenance of Team Support hardware including Windows 2003 Servers
• Proof of Concept in Wireless Router setup automation

Confidential - New York, New York 2001 - 2005
Engineering Consultant

• Project Engineer and Engineering lead for various engineering projects
• Project member of Common Desktop Initiative. Project goal to Engineer and rollout Common desktop model for 90,000 plus end users.
• Active Directory architecture, rollout and migration from NDS to other platforms. Engineering of distribution models for integrated application distribution and installation. This includes: Active Directory intelli-mirror, Zenwork NDS, and SMS model environments.
• Project Manager for application database development and conflict resolution project. This project included: working with vendors to solve platform software issues, providing proof of concept to management, engineering solutions based on vendor and client requirements, building management database using SQL 2000, Windows 2000 Advanced Server, administration and security models, provide detailed progress reports to management, create complete documentation, assign workflow to other team members
• Server Builds and administration for distribution models, using IBM and Compaq DL360, DL380 and DL580 servers. Configuration, installation and maintenance Windows 2000 Advanced Server. Installation and maintenance of Active-Directory, DDNS and Group Policies.
• Technical lead of SMS 2.0 for single site environment. Including automated client setup for application distribution, setting of IP subnets, defining collections. Configuration of GPO and POL edit for NT based servers. Tweaking SMS environments for application testing through MSI formats.
• Engineering software applications to strict company standards using MSI Windows Installer Technology on Windows 2000 Professional and XP Professional Platforms. Application Integration using Wise Package Studio, Chicago-Soft Walls Integration Studio, Orca and other packaging tools. Customization of Integrated applications through: MSI: Features, Tables, Custom Actions and Transforms. Conflict resolution using Database management tools Wise Conflict Manager, Walls
• Custom scripting solutions for various projects using VBScript, Win Batch and shell scripting. Interfacing with ADSI, WMI object models.
• Citrix MetaFrame server builds and configuration for Proof - of- Concept for published desktop and applications in test environments for global distribution models
• Trouble-shooting and support for engineered applications and application distribution issues.

Confidential - New York, New York 1998 - 2001
Distributed Engineering

• Integration of Desktop/Server applications for global distribution using various imaging tools including WinINSTALL, Wise, Ghosts and MSI technologies.
• Responsible for emergency updates and distributions including virus definition signatures to all clients globally using NAV
• Scripting for automation of applications, emergency updates and custom engineering issues. Scripting tools included: VB based script language, VBScript, Windows Shell.
• Provided support for Banking, Private Client Services and all business areas contained in Branch offices.
• Building application packages and integration to Lehman Desktop standards.
• Other Initiatives: WSH, Visual Basic and VBScript for later implementation of Windows 2000 Professional.
• Attended Visual Basic Training
• Attended Windows 2000 Professional and 2000 Advanced Server Training

Confidential - Newark/Roseland, NJ 1995 - 1998
Network Engineering Consultant

• Planning, installation of NT 4.0 /3.51 migrations to new resource domain. Server rack configuration using Compaq servers and disk RAID arrays. Assisted in Network design for new domain application, printer & file services for domain migration to master.
• NT 4.0/3.5 LAN/Domain administration in both Fast Ethernet and Token Ring environment.
• Server and desktop support for 1000 user base
• Technical Project Manager for Telephony based call center application project. Project included: Provide progress reports to management, application compatibility testing research and development, schedule rollout plans, assign project work to other team members. Server builds and configurations. Telephony software installation and configuration. Client liaison, project status meetings and support plans.
• Client Image building using WinINSTALL for desktop rollouts of Telephony and standard applications software. Also image testing of proprietary software to be utilized in WinINSTALL package.
• Call Center Support project leader for National Call Center. UNIX and Windows NT environment including: Imaging and Wang. Project consisted of creating and implementing procedures, training team members, trouble-shooting UNIX and Windows based issues.
• Creation of procedures for various support functions
• Installation and configuration of computer hardware and software including: Windows NT 4.0/ 3.51 Server and Workstation, Windows 95 and various application packages.
• Implemented daily backups procedures for UNIX and NT systems
• Provided training to other team members

Confidential - North Branch, New Jersey 1993 - 1995
Electronic Technician/LAN Administrator

• Performed computer interfaced component level trouble-shoot and repair of electronic equipment. Equipment used for underground utility locating.
• Project lead for supporting new equipment including: Learning new designs to component level, establish parts inventory for Printed Circuit Board repair and sales. Provided training for customer base. Assisted manufacturer in beta testing and repair of new devices.
• Assisted in design and installation of small Ethernet client / server network. Supported users application needs for small office. Cable runs and termination, hub connections, workstation configuration for networking services.
• Implemented backup strategy.
• Installation and configuration of computer hardware and software including: NetWare 3.12, Windows 95, Windows 3.11 various application packages. TAPE and CD-ROM drives, IDE hard drives, modems
• Initiated and created inventory database and managed proper inventory control
• Maintain phone support and training for customer base
• Use of various test type equipment including: Oscilloscopes, frequency counters, power supplies, multi-meters and test type application software.

TECHNICAL ACUMEN

Hardware: Various Compaq Proliant and IBM servers including: DL360 and DL380, Proliant 6500/5000/2500/300 Servers, Disk Arrays, Switch Boxes. Compaq, Dell, IBM and IBM compatible PC's. Mobile Computing Technologies, Wireless Technologies including Routers, EVDO interfaces. Sun Workstations IDE & SCSI controllers/drives, DLT TAPE and CD-ROM drives, Ethernet and Token Ring hardware including NIC's, hubs, bridges and routers, UTP cable, and connectors. Various USB devices and handheld PDA's. Thoroughly familiar with PC configuration with various types of devices including: modems, video, sound cards and printers. Microprocessor architecture and Electronic circuitry. Test equipment including: oscilloscopes, frequency counters, multi-meters and power supplies.

Software: Windows 7, Windows XP Professional, Windows 2008 Server, Windows 2003 Server, Vista, Windows Mobile 5, Mobile Security Trust Digital, Windows 2000 Professional, Windows 2000 Advanced Server. NT Server and Workstation 4.0 /3.51/ Windows ME/98/95 3.11/ 3.1, Dos, NetWare NDS 5.0/4.11/ 3.12, UNIX Solaris, IPX/SPX, TCP/IP, Juniper VPN, Windows PE, Microsoft Deployment Toolkit 2010, SCCM and System Management Server (SMS), Citrix MetaFrame and Microsoft Terminal Services including various communication protocols such as RDP, SOAP, http. Various software packaging tools including Wise Package Studios, Chicago Soft Wall, Win Install Orca and other MSI technology editing tools. Client imaging tools using Ghost, VMware Workstation, VNC remote software. Front office applications: Microsoft Office Suite, Lotus, Lotus Notes, Outlook. Various backup software for UNIX and Windows. Norton Utilities, Internet software including: browsers, search engines, e-mail and newsgroups Database software: SQL 2000/7.0/6.5 Q&A, Access, Alpha four,. Also familiar with various anti-virus packages and implementation including Norton/Symantec Antivirus v.5-10

EDUCATION

Personal Computer components and O/S including: NT Workstation 4.0/3.51 Workstation and Server. Windows 95/3.11, Dos and UNIX Network Administration and Engineering. Data communications including: TCP/IP, IPX/SPX, NetBios. Various topologies : ETHERNET and TOKEN RING, segment and ring configurations.
LAN diagnostics and optimization, hands on labs building, trouble-shooting different type network systems. NT Server & Workstation NetWare installation, 3.12 to 4.11 conversions. LAN components including hubs, routers and bridges. Disk storage strategies including NAS, SAN and RAID.
Windows NT Server /Workstation installations and Administration. PDC / BDC configurations, Enterprising Technologies including Multi-Master and Complete Trust Model

Current Certifications: CNA- Novell Certified NetWare 3.12 Administrator

AC/DC theory, passive and active components including TTL logic components.
Logic theory and Microprocessor architecture Digital Applications
Programming using the INTEL 8080/8085 microprocessor
Related hands on labs and trouble-shooting supporting all theory
Current Certifications: Diploma in Digital Electronics, Presidents list, Deans list,