Executive Summary:

My 25 years of in-depth experience comes from a composition of Microsoft training, as well as vendor specific training such as HP. IBM, Compaq, Dell and EMC to name a few. I have also performed duties such as team technical lead, project lead, sales, help desk, hardware support and high level technical escalation. The focus of my knowledge is mainly based on, but not limited Microsoft based solutions, such as Exchange, Office, MS Project, 2000/2003 Server, Terminal Services, Microsoft and Veritas Clustering, MS SQL 2000/2005, SSRS, VMware GSX/ESX, P2V as well as a host of other applications and technologies.

In my professional career, I have worked in such environments as banking, medical, manufacturing and small office settings. The network size has ranged from small to large scale numbering over 2900 servers and thousands of computing devices and peripherals in over 100 sites as well as multinational locations. I have also been a principle on multiple SAN\\disaster recovery planning and implementations. Along with policy and system compliance following guidelines set by HIPPA, OTS and Sarbanes-Oxley.

Systems Engineer/Systems Analyst Confidential, Minneapolis, MN 11/10-Current

• Primary person responsible for thin client computing environment
• Design, maintain, troubleshoot thin client environment and application virtualization (MS AppV)
• Design, install, implement large scale Citrix XenApp\\XenDesktop environment
• Migration of current 4.5 XenApp farm to Xenapp 5.0/6.5 for worldwide operations
• Implementation of NetScaler/AccessGateway
• Implement Citrix Provisioning
• Write/Develop medically validated documentation and installation procedures/policies
• Develop documentation and help desk level support documents
• Cross train additional staff members on new technology and changes to current environment
• Develop preventative monitoring and alerting for entire environment

Senior Engineer/Wintel Team Lead Confidential, Minneapolis,MN 05/10-10/10

• Wintel team member responsible for large data center migrations
• SAN migrations EMC-Hitachi
• P2V/P2P using Platespin and VMWare convertor
• Ongoing support after migration
• Staff delegation/mentoring
• Project lead duties
• Key point person of problem escalation/resolution

Senior Systems Engineer Confidential, Rochester, MN 12/06-03/10

• Team member responsible for maintaining over 2900 Windows NT\\2000\\2003\\2008 x86, x64 and Itanium based systems, along with VMware hosts.
• Duties also focused around automation of manual maintenance procedures, maintaining actual systems and staff augmentation. Current evolving system in place is responsible for the reduction of 120 man hours per month needed.
• Create custom reporting from all management tools using SQL 2005/SSRS, Microsoft Sharepoint, along with an analytics system to provide data and trending to management.
• Hardware platforms include HP Blade systems (P and C series), HP Superdome platform, Proliant rack mount servers, HP/Hitachi storage.
• Perform staff mentoring and training, along with performing annual reviews, new candidate selection/interviewing. Develop and write instructional documentation to also aid new staff.
• Project assessment, design and implementation.
• Large scale VMware migration and management of 115 VMware ESX hosts. (P2V and new operating system installs totally 65% of entire environment encompassing three physical campuses and 6 data centers)
• Present budget requests/project requests to management committees.
• Participant in Lean/Six Sigma evaluation of procedures and duties.

Senior Systems Engineer Confidential, Rochester, MN 01/06 – 12/06

• Perform system builds, including administration tools and inventory tracking and monitoring.
• Assist in layout/planning of weekly and quarterly maintenance and upgrade schedules for 1200 plus Windows based systems.
• Utilize tools such as HP SIM, ECM, VMware, Veritas Clustering and RDP for deployment of new systems.
• Review/improve efficiencies and procedures to streamline new deploy and disaster recovery of critical systems.
• Research and refine daily processes, troubleshoot, repair and tune current systems.
• Assist in training new employees, document procedures, tools and equipment.
• Develop time and resource saving procedures to improve overall effectiveness of staff.

Senior Network Engineer/Administrator Confidential, Arcadia, WI, 07/04-01/06

• Focus on network overhaul and migration.
• Lean on Exchange 5.5-2000 migration for worldwide organization along with daily Exchange system administration.
• Terminal Service integration, Internet filtering\\monitoring, bandwidth protection.
• Design and implement Disaster Recovery solutions for 24X7 systems. Lead on WinNT\\Active Directory installation\\migration.
• Implement VMware solution with installation of new IBM SAN, large scale server migration via VMware.
• Daily tasks include but not limited to performance monitoring and fine tuning, troubleshoot client issues, both internally and worldwide.
• Responsible for systems at 9 world wide facilities. Design, develop and implement systems on an as needed basis. Research, create and develop company IT policies.
• Mentor and train junior staff along with assist in interview process for prospective new employees.
• Implemented Barracuda email spam filtering for enterprise
• Implemented\\Managed Websense content web filtering for all worldwide locations
• Managed Blackberry Messaging Server
• Perform investigative data recovery for legal purposes.
• IIS support and Installation.

Network Engineer Confidential, LaCrosse, WI 04/99 – 07/04

• Onsite technical lead during 90 branch system overall\\conversion
• Windows 2000 Server Admin, Backup Admin, MS Exchange Admin, SQL DBA Admin. Windows 2000 Professional certified.
• Lead roles in Windows 2000 Terminal Service implementation for 90 plus branches.
• MS clustering for Exchange and SQL, ADP SQL based HRIS system.
• Lead project to implement multiple EMC SAN solutions/disaster recovery.
• Troubleshoot LAN/WAN connectivity along with supported hardware and enterprise applications.
• Maintain equipment at over 90 branch locations covering 3 states.
• Server consolidation, server construction, LAN design/layout. Assistant lead in Active Directory design/ maintenance.
• Develop disaster recovery enterprise strategies.
• Daily work with MS Office Suite, AS400 connectivity, and Cisco Wireless technology.
• Implemented\\managed Barracuda email spam filtering for enterprise.
• Managed and maintained OnBase document and check imaging system.
• Perform investigative data recovery and tracking for HR/Personnel purposes

Service Engineer/Network Technician Confidential, Eau Claire\\La Crosse, WI, 01/96-03/99

• Self managed and service manager of remote office location
• Team member for large scale system deployments
• Support on-site and depot clientele along with hardware and software upgrades.
• A+ Certified. Major manufacturer certified, such as HP, Compaq, and AST.
• Subject to multiple platforms such as NT, 95/98, Novell, Win 3.1/3.11 and DOS
• Perform NT server setup/installation.
• Provide ongoing phone support to client base.
• Contracted out to healthcare facility for large scale projects as needed

Computer/Network Support Specialist Confidential, La Crosse, WI, 02/93-01/96

• Support all in house and client provided hardware and software.
• Install\\integrate and develop networking solutions used internally and by 6 external divisions.
• Provide help desk support to customer base and sales force, which utilize in-house written software.
• Hardware support for sales force.
• Perform onsite assessment, recommend\\install necessary equipment at time of acquisition of new locations.

Education:
A+ Certified
Microsoft MCP
Multiple Hardware Service Certified