SUMMARY:

• Overall 8+ years of IT experience including 5+ years in Healthcare, Life sciences and BioPharma industry .
• 3+ years of hands - on experience with SALESFORCE CRM, VEEVA CRM and VEEVA VAULT as developer and System Administrator including custom APEX, VISUALFORCE, REST APIs.
• Expertise in system administration, configurations, maintenance and Support of Force.com Application, Salesforce CRM, VEEVA CRM, VEEVA VAULT.
• Extensive experience working on salesforce Custom Objects, Custom Fields, Workflow Alerts and Actions, Approval Workflows, Validation Rules, Custom reports, Dashboards, Email generation according to application requirements develop Custom Controllers/ Components, Visual Force pages.
• Domain Admin and Configuration specialization on different Veeva Vault applications including VEEVA VAULT MedComms, PromoMats and eTMF . Well-versed in all aspects of the Veeva platform and applications, including the application functions, system and business administration settings.
• Experience in Creating Roles, Profiles, Email Templates, Page Layouts, Approval Workflows, Workflow Actions, Entry Actions, Security Settings, Sharing Settings, Custom Formula fields, Approval Process and implementing /managing security and sharing model.
• Experience in trading partners data on boarding, data management, data analysis, and data quality, data validation.
• Extensive experience as software engineer involving in analysis, design and implementation of project requirements through requirement gathering and functional specifications, preparation of use cases and data modeling.
• Possesses strong interpersonal skills, the ability to direct interact with Customers and strong communication and presentation skills, handling team in Onsite-Offshore model.
• Highly motivated with the ability to work independently or as an integral part of a team and committed to highest levels of professional and personal excellence.
• Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.

TECHNICAL SKILLS:

SFDC|VEEVA: Salesforce CRM, Workflow & Approvals, Dashboards, Custom Objects, Service and Sales Cloud, VEEVA CRM, VEEVA VAULT MedComms, PromoMats, eTMF, Apex Classes, Triggers, SOQL, APIs, Visual force Pages, Controllers and components.

Business Tools Used: Service-NOW Ticket Management System, Remedy-Action Request System, Force.com explorer, Force.com Workbench, Apex Data Loader, TOAD, Microsoft Project, MS Visio, MS Team Foundation Server, Visual Studio, Microsoft SharePoint, box.com, QlikView.

Programing Languages: APEX, C#

Methodology: Scrum, Agile, Waterfall

Databases: SQL Server 2008, Integration Services-SSIS, Reporting Services.

Operating Systems: Windows Server 2008 R2, Windows 2010 AWS server, Mac

WORK EXPERIENCE:

VEEVA Consultant

Confidential, Westlake Village, CA

Responsibilities:

• Development: Hands-on experience working on custom Apex Classes, Controller, Apex Triggers, Visual Force Pages, custom APIs. Worked on VEEVA CRM custom objects, Veeva Vault customization/configurations, End-to-End Integration of VEEVA VAULT with SFDC Application.
• Environment Management: Managing SFDC environment, providing user set-up and administration, building, delivering and maintaining required testing environments, managing multiple integration points, etc.
• Release Management: Managing deployment by coordinating with various internal and external teams; create detailed deployment schedules based on input from project teams, business teams, and stakeholders.
• Project Management: Estimate and manage the development of new functionality and enhancements to existing ones. Coordinate with various development teams to develop roadmap of new features.
• Business and System Analysis: Assisting in gathering and collating business requirements, developing system requirements - including functional and technical specifications, and documenting business processes in workflow diagrams.
• Support: Providing functional support service and support to the business, take initiative in assigning, assessing and troubleshooting end user issues and change requests ensuring that turnaround times conform to service level agreements. Hands-on experience on Service-Now, Remedy Ticketing tools.
• Professional Development: Keep abreast of new SFDC features and functionality, proactively recommend system and process improvements.

VEEVA Module Lead

Confidential, Indianapolis, IN

Responsibilities:

• Successfully owned and managed SFDC VEEVA platform, worked on Salesforce, Veeva CRM application and Veeva Vault.
• Worked with different Standard and Custom SFDC objects like Accounts, Call, Call2 Details, Territory, Order, Order-line, Users, Cases, Reports and Dashboards etc.
• Worked on development, enhancement and support of custom APIs, custom APEX components and controllers, Visual Force pages, Apex Triggers.
• Created workflows, page layouts, email templates, profiles, roles, validation rules, workflow rules and defined related tasks, time-triggered tasks, email alerts, filed updates to implement business logic.
• Created various Custom Reports for standard objects as well as custom objects to give complete detail overview of data.
• Getting Involved with Veeva for Support related activities.
• Status and Technical face-to-face meetings with Client to share the status of the work, Discuss technical solutions and propose the best suitable solution and discuss any changes in requirement and/or design of an existing system/module.

Sr. Software Engineer

Confidential

Responsibilities:

• Development of new module using Server and Client based Object Model of SharePoint and service based architecture using web services and REST.
• Development of SharePoint custom WebParts, User Controls, site custom pages, Event Receivers, SharePoint features, Workflows and InfoPath forms.
• Designing the user access level and hierarchy flow charts.
• Designing the web methods, which will be consumed by the system.
• Identifying key areas for improvements in the design/coding, and implementing the same.
• Resolving User Queries and Adhoc requests for information.
• Providing support during IIT (Informal Integration Testing), FIT (Formal Integration Testing) and User Acceptance Testing.
• Functional and technical documentation. Application Support/Maintenance.

Sr. Software Engineer

Confidential

Responsibilities:

• Requirement gathering, Application development using master page development, customization and creation of list and libraries and development of custom web parts/user controls/workflows, creating InfoPath forms according to the project need.
• Site Branding, development of application pages, site pages, Webparts, user controls, event handling, Utility tools and workflows as per requirement of Client, Confidential India.
• Deployment of MOSS 2007 application on Production, DEV and Staging environments, deployment of SharePoint sites at client end.
• Creation of test scripts and executing end-to-end performance test. Knowledge sharing with the team and provide guidance to the team.

Project: Cairn India Tejas portal is an intranet/Internet portal for Confidential India. Tejas provides all department information of Confidential ’s and provides a technical platform for hosting other intranet sites. SharePoint 2007 environment makes it easier for company employees and vendors to have a central repository for all their department information and cairn related document and data.

Software Engineer

Confidential

Responsibilities:

• Installing and configuring the SharePoint 2007 environment and installing and configuring MS Project Server 2007.
• Customization of EPM (Enterprise Project Management) creating and configuring PWA (Project Web Access) and administering the all configurations and Reports.
• Deployment of EPM sites at client end.
• Creation of Reports using SQL Server Reporting Services and customized them based on client requirements.
• Sharing the results with the customer and provide advisory solutions and recommendations for present and potential performance bottlenecks.

Software Engineer

Confidential

Responsibilities:

• Analysing the Requirements, coding and developing web site and supporting components using ASP.Net 2.0and C# right from the beginning.
• Performed a key role in Database architecture design and writing Stored procedures and functions as per project requirement.
• Creation of Reports using SQL Server 2000 and customized them based on client requirements. Creation of test scripts and data setup requirements.
• Executing end-to-end performance test. Analyzing the performance test results.
• Sharing the final results with the customer and provide advisory solutions and recommendations for present and potential performance bottlenecks.