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Senior Technical Solutions Architect Resume

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Technical Solutions Storage Architect 
Virtualized Storage Technologies  SAN Architecture and Design • Project Management
Systems Administration  Cost Management
“… a dynamic professional, a creative problem solver, committed to designing the most stable and efficient solutions, driven by a belief and passion that any problem can be solved through effective analysis, background skills and solid experience.”

More than ten years experience in support, maintenance, and administration of a broad range of virtualized storage technologies for large and medium size clients. Consistently add value through delivering a comprehensive array of client-centered actions:

  • Managing costs during lifecycle for best ROI and growth demands.
  • Provisioning that ensures just-in-time storage for demanding applications.
  • Problem solving and failover that focuses on eliminating or reducing downtime from both server and storage perspectives.
  • Designing technology-refresh solutions that focus on uptime for the customer.
  • Installing and configuring storage and SAN components with an objective of avoiding outside vendor costs.

Proficiencies include:

  • Technical Specifications Development
  • Upgrade Projects
  • Bi-lingual (French)
  • Disaster Recovery
  • Backup and Recovery
  • Cable/Trunk Management
  • Fibre Channel Debug
  • Storage/SAN Administration
  • AIX/HP-UX Systems Administration
  • SAN Performance

PROFESSIONAL EXPERIENCE

Confidential Greenville, SC 2003 - 2010
Senior Technical Solutions Architect
Designed, installed and managed between 37-200 terabytes of multiple storage technologies for large and medium range clients. Storage provisioning services provided, including diagnostic support through experienced hands-on system administration, fibre channel and SAN/Storage related skills.

  • Achieved $1M in savings by growing datacenter 500% in 7 years without requiring additional personnel.
  • Saved $50K in outside vendors in a single year by personally performing installation, configuration and upgrades to new and existing equipment.
  • Reduced “Backup and Recovery” support charges by $100K for 150+ servers, over four years by eliminating maintenance charges through personal education.
  • Increased ROI by 10% by influencing decision process for procurement of new storage and proactive management solutions.
  • Reduced diagnostic times, by 50%, for problem resolutions related to server and storage perspectives through system administration skills.
  • Achieved 0% downtime by personally directing the storage upgrade projects and addressing details to ensure that all tasks and components were correct.
  • Recognized multiple times by peers and management for efficiency, assistance, and problem-solving skills.
  • Eliminated $50K in Hands-and-Feet personnel by direct management, support and diagnostic skills in fibre cabling and installations of equipment.

Confidential Greenville, SC 1985 - 2003
Senior System Administrator and Storage Support
Provided system administration services to include support of global, web, data warehousing, database and infrastructure applications. In addition, backup-and-recovery, disaster recovery, and storage solutions were cooperatively managed including all aspects of design, support and implementation.

  • Generated $1M+ in savings by developing a special ‘data transport’ protocol on IBM mainframe for manufacturing engineers to determine ‘current’ quality using statistical interpretation. (1985-1989)
  • Promoted to Senior Technical Network Application support lead for all US and Canadian based manufacturing sites. (1989-1997)
  • Saved $100K+ in outside vendor costs by installing, configuring, and supporting a French global file transfer solution for all US and Canadian manufacturing sites through bilingual and project management skills. (1996-2002)
  • Improved performance and utilization for 120+ AIX and HP-UX servers with effective use of support, installation, and workload technologies.
  • Saved more than $500K + through cooperative design of SAN architecture, management and administrative aspects including cable management, performance, debug, and provisioning. (1999-2003)
  • Reduced cost by 30% through effective design and consolidation of backup-and-recovery servers. (2002-2003)
  • Achieved 100% data recovery through detailed planning of disaster recovery offsite exercise.
  • Cooperatively reduced storage requirements 20% by increased sharing of data utilizing network-based storage solutions.

EDUCATION 
B.A., Sociology 
Associate in Computer Science

TECHNICAL PROFICIENCIES
Storage Systems: IBM TotalStorage Enterprise Storage Server (ESS) Model 2105-800/F20, DS8100, IBM-XIV, IBM 7133 Serial Disk System SSA, IBM DS4X, EMC/CLARiiON, Network Appliance 5200Ac, StorageTek L700 SAN Volume Controller (SVC) 2145-8G4 (4-node)
Storage Systems Software:IBM TotalStorage Enterprise Storage Server (ESS) Specialist, Copy Services, IBM SDD/PCM, SAN Volume Controller Console, XIV-GUI, IBM Storage Manager Client (IBM DS4000/5000 Support), Navisphere (Native RAID for EMC Clariion)
Server Operating Systems:AIX 4.5.1-5.3, HP-UX 11, HMC (Hierarchical Management Console – LPAR)
SAN Attached Hardware: Brocade SilkWorm 12000(Director), 48000(Director), 3900, 5000, (Edge) 3016, 4020 (IBM BladeCenter Switches). McData: M4500, M4700, M6064 (Director)
Cabling: Fibre Channel 50/125 multimode LC-LC and F/C tester (Fluke) for diagnostics 
Network Attached Software: Brocade Fabric OS, Brocade Fabric Manager, Enterprise Fabric Connectivity Manager (EFCM), Datacenter Connectivity Fabric Manager(DCFM), Network Appliance Data ONTAP Operating System, Filerview. NFS/CIFS support for UNIX and Windows. Filerview.

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