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Systems Engineer Resume

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Summary

  • More than 32 years of experience in IT
    • Last 17 years as consultant for vendor companies
  • Vast knowledge in many areas :
    • Workload Automation
    • Systems programming
    • Data center operations and monitoring
    • Application programming
    • Application support
    • Database administration
    • Systems support
    • Expert in REXX/ISPF coding and willing to learn new languages
  • At ease with internet, client/server, networking technologies
  • Outstanding analytical, debugging, and problem solving skills
  • Quick learner
  • Maintains very good rapport with customers
    • Dedicated, focused on customer satisfaction.
Work experience

Since May of 2012 Confidential – Senior Consultant – Pre Sales

  • Pre-sales product presentations and proof of concepts

2003-2012 Confidential, Senior Product Consultant

  • Successfully converted scheduling systems to CA-ESP WLM at Verizon, Sprint, Bombardier, Lord & Taylor, Bank of New York and AllState.
  • Wrote many useful product extensions and utilities to speed up the conversion process. (REXX ISPF)
  • Provide support to product consultants performing scheduling software conversions at customer sites.
  • Responsible for the creation and maintenance of conversion tools

Note : Cybermation was acquired by CA in 2006

2003 Confidential (Toronto, Ontario)
(July–Oct) Capacity Planning analyst

  • Development of Capacity Planning measurements procedures for a distributed environment using SQL.

2001-2003 Confidential, Senior consultant (as contractor)

1997-2001 Confidential, Senior consultant (as employee)

  • Lead consultant for CL/Supersession.
  • Conversions of "session managers” to CL/Supersession.
  • Provide formal and informal training to customers.
  • Installation and customization of Candle products at customer sites located across North America on both mainframe and distributed platforms. (Omegamon for NT/2000, MVS, DB2, CICS, IMS, VTAM, MQSeries, Candle Command Center, CandelNet Portal, ETEWatch, Eba, Intelliwatch (Lotus notes), CL/Supersession)
  • Pre-sales product presentations and pilots coordination on both mainframe and distributed products (UNIX, Windows 2000, NT, etc.)
  • Assist account representative.
  • Special award: Received “America’s consultant of the year” award for 1999. (Among 100 consultants)

1995-1996 Confidential, Systems Engineer

  • CL/Supersession R&D : Development of the Profile Reporting small programming enhancement (SPE) and resolve product problems (PTF creation)
  • Customer Support Center : Level 1, 2 and 3 support for CL/Supersession.

1991-1995 Confidential, Systems Programmer

  • Ensure day to day operations of more than 120 CICS systems.
  • DB2 support.
  • Support the help desk, computer operations and application personnel in resolving technical problems.
  • Installation and support of Candle products : CL/Supersession, Omegamon for CICS, IMS, DB2, Status Monitor, Omegaview.
  • Wrote many CL/Supersession enhancements which have helped improve CL/SS users\' productivity. These enhancements are still heavily in use today.

1989-1991 Confidential, Database Analyst

  • DB2: Database design and implementation, Security set up.
  • IDMS: Maintenance of legacy systems.
  • General support for: CICS, DB2, SQL, Cobol, Clist, JCL, ISPF.

1985-1989 Confidential, Programmer Analyst
(Technical support group)

  • Development of the Work Equipment Information System using COBOL-IDMS-CICS
  • General CICS support on the application side.
  • Provide quality assurance and application testing using TPNS scripting.
  • Assist the IDMS database administrator.
  • Plan and control all production jobs for the engineering group.
  • Provide technical support to programmers in the following: JCL, ISPF,TSO,Cobol, VSAM, VTAM, CICS, Clist. Also, on the PC: IBM compatible, DOS, PC software, Local area network.

Special assignment: Designed and programmed a system that manages an application running on 15 LANs spread across the country. This included the automatic control of a DBMS and automatic upload/download of data to/from the mainframe.

1980-1984 Confidential, Data center operator

Education

  • MQSeries Administration
  • wo years of sciences at college

Bilingual

English and French

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