SUMMARY:

• Results - oriented and high energy professional with nearly 20 years of experience in the field of information technology with several high-technology companies.
• Expertise in LAN/WAN infrastructure implementation, design and hardware/software configuration and troubleshooting, as well as supporting and implementing Confidential Windows networks.
• Networking implementation experience with TCP/IP, Cisco routers and switches, VMware vSphere 6.5/VMware NSX 6.0 & 6.4 network virtualization, Infoblox & Solardwinds .
• Well versed at communicating with stakeholders to provide accurate reporting and information regarding ongoing projects and initiatives.

SKILL:

Protocol & Configuration: OSPF, EIGRP, RIP, BGP, STP/RSTP, VTP, VLAN, Private VLAN, HSRP, VVRP, GLBP, NAT, Ether-Channel, ACL, IPv4/IPv6, Firewalls, Cisco routers & Cisco L2/L3 Switches. Configure DHCP and NAT on Cisco Routers and Switches.

Servers & Security: Confidential Windows 2008/2012/2016 servers & Active Directory install configuration & troubleshooting, Data Loss Prevention (DLP) and Anti-Virus install & configuration. Cisco ASA Firewall install and configuration.

Applications and Clients OS: Windows 7, 8, 10, Linux, Wireshark, KIWI Syslog, Solardwinds, Infoblox, Cisco IOS. VMware vSphere 6.5/VMware NSX 6.0 & 6.4

Hardware: Cisco ASA, Cisco Switches 2960-X, 3850, 6500, 4500, 4700 Series. Cisco routers: 800, 900, 1700, 1800, 12000, CSR 1000v. Nortel 7K & 15 K switches.

PROFESSIONAL EXPERIENCE:

Confidential, Glen Allen, VA

Network Migration Engineer

Responsibilities:

• I have been entrusted with numerous responsibilities, including team supervision, as a direct consequence of professional performance, technical knowledge, and natural leadership skills
• Responsible for the large-scale network expansion and reorganization of Inova medical healthcare system, comprising of five hospitals and over one-hundred non-hospital facilities.
• Lead a team of four multi-functional technicians in support of network closet migration processes, assigning and prioritizing daily tasks, ensuring balanced workloads, and effectively utilizing team members to perform outstanding technical work with minimal disruption of medical services.
• First, during the discovery phase, we do a detail survey of the existing infrastructure by building a data summary per closet that contains all the networked devices attached to the closet so we can be ahead of any challenge that may arise after the migration.
• The data summary contains all devices with their switch port/mac address/ IP address/ vlan membership/ location/ device type/ location/ device needs vendor support
• Second, during the post migration phase, we need to validate that everything is working as it should be.
• Collaborate with project stakeholders to meet deliverables, consistently exceeding expectations. Worked with vendors and team members to manage project components. Identify and mitigate all problems after each closet migration.
• Provide network support to equipment across more than 120 data closets. Configure, verify, and maintain network equipment comprised of Cisco Nexus 7710 switches, Cisco Catalyst 4510E/4700E/3850 switches, Cisco ASA 5506-X in satellite closets and Palo Alto 7000 Series in core closet and Data Center. Delegate and instruct other technicians on appropriate procedures
• Provide technical support utilizing Infoblox IPAM, Solardwinds and VPSX to troubleshoot peripherals problems: printers, workstations, and servers. Maintain system services availability through administration of DNS, DHCP, IP subnets.
• USE Cisco ISE to troubleshoot wired and wireless devices authentication problem by checking devices compliance with access to predefine zone, by checking the device Security Group Access (SGA). Populate ICE by assigning devices with the right Security Group Tag.

Confidential, Ashburn/Chantilly/Vienna, VA

Network Scaling Engineer

Responsibilities:

• Work with Project Management team to develop metric capturing systems for Confidential Fabrics.
• Install Cisco 15454 M6-LCD and ADVA FSP3000 DWDM.
• Build Cisco 15454 M6-LCD DWDM and ADVA FSP3000 systems.
• Internal cabling of Cisco 15454 M6-LCD and ADVA FSP3000 DWDM.
• Install Confidential commodity switches fabrics for EC2 and S3 services.
• Perform troubleshooting for fiber optic links using power meters and fiber scopes.
• Liaise with cabling vendors for project walk-throughs.
• Monitor vendor installations to ensure the work performed meets the Network Scaling team standards.
• Install capacity and management cables according to approved cut-sheets.
• Utilize link checking systems (i.e. Mobius) to check fiber links connectivity’s between device neighbors/interfaces.
• Ensure devices are placed in the correct tracking system (i.e. Network Locator and Mobility) to allow for easy and accuracy in tracking devices and for logistics verification of parts availability and location.
• Developed documentation to be used in planning installation/upgrades of systems
• Ensure power requirements are identified and are in place.
• Document and facilitate work approvals via Remedy.
• Update and maintain floor plans and installation documentation.
• Ensure floor plans are accurate as documented in a mechanized floor placement tool.
• Interface with vendors and other functional groups to ensure that all required preventive maintenance and repair is scheduled and performed.

Confidential, Beltsville, MD

Network Engineer

Responsibilities:

• On demand service: This is mostly small companies with no service contract with need of a technician for a specific service. It can be a Windows or Linux server install and configuration, a network down type of issue, a virus infection issue or any other technical expertise a small company may need.
• Companies with SLA: This is mostly small companies with annual service contract. They call us for the same type of problems as companies with on demand service and the contract also contains a monthly preventive maintenance.
• The third type of customers is service a provider in need to outsource portion of its contract or in need of a technician to troubleshoot a specific problem. Responsibilities included but not limited to network equipment install and provisioning, network problems troubleshooting, IT infrastructure relocation. Below are some companies we worked for and this is by no means and exhaustive list.
• Provisioned new McDonald & Starbucks access routers during overhaul of their network infrastructure.
• Troubleshot network problems at customer site, which included equipment, network, or demark problems.
• Troubleshot Confidential Business DSL problems, comprising but not limited to the equipment, wiring, or Telco demark problems. Used RJ45 tester and tone generator to find cable breaks and replace them.
• Installed Cbeyond voice and data access router comprising of Cisco IAD2430, IAD2431, IAD2431, and Cisco routers (2901, 2911, and 2951). Configured Actelis Network Ethernet Access Devices (EADs) to enable delivery of high-speed carrier Ethernet services, where devices comprised ML600, ML624, and ML628.
• Configured NexAira Wireless Router and Novatel 3G/4G Air card to provide customer with data backup.
• We worked on many deployments and refresh projects. Traveled to different sites to install, configure and test networking equipment. Worked primarily on Cisco access routers, switches, IP phones and HP thin clients.
• Rack and network equipment install and patching inside IT Closets.

Confidential, Richardson, TX

Network Engineer

Responsibilities:

• Implemented global scale IP, ATM, and Frame Relay networks. Worked on projects for companies, such as: Verizon, Sprint, AT&T and MCI WorldCom.
• Deployed various types of network equipment such as Nortel Passport 7K and 15K, Shasta SSG-5000, Alcatel Optical Omi switch, Cisco routers/switches, Nortel NMS workstation install and provisioning.
• Interfaced, coordinated, and reported all project activities with design engineers, project managers, and customers. Developed engineering specifications, such as implementation and testing procedures.
• Installed and provisioned Nortel Multiservice Switch 7400 series for converged voice-data networking and CDMA/CDMA2000 applications.

Confidential, Irving, TX

Technical Support Engineer

Responsibilities:

• Provide support to end users & companies.
• Provide troubleshooting and technical support via phone, web based tools and email. Help customers regarding OS install & upgrade and any other issues they may have. During problem escalations, act as a liaison between customers and Tier 2 or Tier 3 supports.
• Assist customers in recovery of failed Windows 9x install or Windows NT 4.0 upgrades to Windows 2000. Troubleshoot Outlook and Exchange Server connectivity problems.
• Assist customers in installing Windows Server 2000 and upgrade to Domain Controller, configure Active Directory and other services like DNS, DHCP and Network Address Translation.
• Assist customer in configuring Group Policies, Roaming Profiles, Terminal Server, and configure security setting: Account Lockout, Authentication, Authorization, Kerberos, NTLM, Trusts
• Troubleshot Windows 2000 setup and configuration issues, including hardware, software compatibility, and network connectivity by utilizing Recovery Console, Safe Mode, and others networks analysis tools.
• Troubleshoot registry issues preventing windows 2000 server from booting by doing parallel install to fix the registry.