Enterprise Technology & Retail

Performance-oriented, resourceful and strategic-thinking Technology Leader with vast business & technical acumen and a competitive edge in steering process improvements and operational transformations. Drive to set the standard of excellence, offering a stellar career of achievements in developing technology roadmaps, leading & aligning senior-level people and delivering continued business process improvements. Highly articulate, equipped to bridge multiple perspectives while balancing both short and long-term objectives. Solid history of using out-of-the box approaches, adapting to new business challenges and brokering win-win agreements with vendors, key stake holders and external clients. Ability to effectively manage the tactical side of programs by implementing project management and governance processes while motivating, rewarding and building results oriented teams.

• Strategic/Tactical Planning | Program/Project Management | Relationship Management | Team Leadership
• Business Case Justification | Outsourcing/Off-Shoring | Change Management | Vendor Negotiations
• International Business | Technology/ERP Integration | Process Re-engineering | Enterprise Mobility
• Cloud Computing/SaaS | Client Services | Sales Technology & CRM | Supply Chain
• Business/Retail Intelligence | Application Development | Financial Management | M & A

Confidential, Plano, TX

PARTNER 01/2011-Present

Provide first-class consulting services focused on integration of new solutions and technologies into current IT Enterprise footprints. Created cost-effective end-to-end solution roadmaps by leveraging past IT investments as well as gaining stake-holder alignment thru value proposition and time to market advantages. Tactical solution delivery managed through strategic partnerships utilizing the use of both custom development and SaaS.

Confidential, Plano, TX

TECHNOLOGY BUSINESS LEADER, GROUP MANAGER - Business Innovation2006-12/2010

Steered direction and execution of business technology innovation by influencing, partnering and leading cross-functional teams; resulting in successful delivery of business critical technology. Instituted life cycle project management & governance protocol, business process modeling and metrics reporting tools to assure on-time on-budget deployments. Established and strengthened strategic partnerships with companies spanning AT & T, Mobitor, Infosys, Intermec, Motorola and Microsoft.

Enterprise Mobility / Emerging Tech Solutions:

• Initiated first-ever division wide technology sharing summit and served as an integral member of the strategic committee that devised the "Power of Now" enterprise mobility strategy.
• Defined strategy that enabled $500K+ annually in potential supply chain efficiencies via wireless capability for 16,000+ hand-held computers; saved $250K in installation costs by leveraging needs of sales, ops and fleet.
• Co-developed business strategies which contributed to $2.5M+ in cash flow advantages while improving driver safety by enabling mobile cashless transaction at customer locations.
• Significantly improved manager and staff productivity as well as customer service by leading strategy thru deployment of a real-time virtual office utilizing Smartphone devices with opportunity driven analytics.
• Led strategic partnership with Motorola concerning a new program to utilize GPS technologies for identifying optimal delivery in test routes, garnering 10% in productivity savings while improving driver safety.

Customer Enterprise Solutions, CRM:

• Led design thru deployment of first Smartphone-based CRM tool for key account managers, used for account development and strategic intelligence gathering to boost Walmart perimeter volume and new product distribution.
• Invited speaker to high profile conferences for national recognition of branded "In-store Virtual Visibility" strategy.

Produce-to-Order Process:

• Won 2009 Business Innovation Achievement Award for managing the full life cycle of a $6M culture changing produce-to-order technology solution and change management process affecting a 20,000+ strong workforce. Had leadership of a matrixed 20-member project team.
• Increased customer contractual product display compliance by 30% resulting in 20% lift in sales volume.

Mobile Hand-Held Deployment ($36M in assets):

• Led $2.0M+ deployment strategy that won Chairman's Award for flawless execution of mobile hand-held devices to a 16,000+-strong route sales force; brokered creative vendor contract & process to save over $450K.
• Drove $200K+ in savings with innovative warehouse pre-built Lego design to accommodate new hardware.

Mobile Laptop Integration ($16M in assets):

• Led strategy thru execution of new laptop technology deployment to 1,200+ front-line sales managers while retaining 90%+ through effective change management. Saved $240K by outsourcing computer basics training.
• Professionalized Frito-Lay's image with fact-based selling device while enhancing manager productivity by 10%.

Quality of Life and Corporate Culture:

• Conceptualized and installed a new work-life balance policy, flexible workweek policies and partnered with senior management to establish top-tier talent recruitment strategies including the key millennium generation.

Confidential, Plano, TX

SENIOR SYSTEMS MANAGER - Client Services 1998-2005

Lead programs to modernize and support global business units while managing vendor and stakeholder relationships. Oversight of 50+ business applications including strategic planning, budgetary oversight, software development, 24/7 help desk support and data center infrastructure. Developed and led a 30+ member team of staff and contractors.
International Technology Strategies:

• Built strategies to integrate new sales, business Intelligence and supply chain technology solutions into Americas, Europe and Asia; liaised with global vendors while leading a high performance team of virtual systems specialists.
• Influenced $5M+ in cost savings over several years while accelerating competitive advantages.

Sales, Business Intelligence and Supply Chain Solutions (Client Management, Cloud computing/SaaS model):

• Led 24/7 international IT support across Canada, Portugal, Spain, Mexico, Puerto Rico. Decreased business unit X-Charges by 15% through efficient $3M annual budgetary control and SLA accountability.
• Fostered over $500K in annual business benefits by leveraging development & deployment of sales and supply chain systems across Canada, Portugal and Puerto Rico. Mentored 10+ employees in gaining leadership roles.
• Accomplished zero downtime during Y2K modifications/testing for applications with 10,000+ components

Operations Streamlining:

• Saved $500K per year by outsourcing international baseline team functions as first IT team to plan and guide offshore migration.

Confidential, Other Positions 1986-1997

Project/Team Leader, Systems Analyst and Programmer

B.S.E.S. in Engineering, Computer Science, and Business, (Five-year degree program)

Professional Training:Great Leaders, Great Teams, and Great Results (2010); Leading and Working Across Generations (2010); Speed of Trust (2009); Leading and Managing Change (2009); Influencing and Persuading Others (2008); Project Management/Governance (1995 - 2009)