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Technical Systems Coordinator Resume

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OBJECTIVE
To find a career in Computer Networking per my CCENT Certification. I have proven to be a loyal employee in my previous positions and have taken the initiative to enhance my skills by learning Cisco Networking Systems. At this point I am ready to give my passion for Computer Networking and myself the opportunity to be successful in this field.

SKILLS
Windows 7, Windows Workstations, Windows Servers, Cisco VPN, Windows Servers, Cisco Routers, Cisco Switches, Cisco IOS, TCP/ IP, RIP, OSPF, EIGRP, VLAN, RadPlus, Cerner, PC Anywhere, STARPACS

PROFESSIONAL EXPERIENCE

2009- Present FREELANCE COMPUER TECHNICIAN Bronx, New York
Responsibilities included:

  • Upgrading computer equipment at various locations during short term consulting assignments.
  • Technical Support and troubleshooting PC and laptops.
  • Replacing failing or malfunctioning PC components.
  • Working with clients to identify computer security needs and educated users on the proper ways to ensure the security and efficiency of their computer equipment.

2007- 2009 Confidential Brooklyn, NY
Technical Systems Coordinator
Provided desktop support for the Radiology Department
Responsibilities included:

  • Desktop support.
  • Hardware and software installations.
  • Troubleshooting technical issues in the various radiology areas within the department and the hospital.
  • Managing doctors' computer workstation issues quickly which ultimately improved the department's turnaround time and improved patient care.
  • Performing VPN upgrades on doctors' laptops.
  • Performing maintenance and upgrades on PACS equipment and hospital servers as needed.
  • Setting up and updating user accounts and passwords on hospital systems for new and existing employees.
  • Working in conjunction with HIS Administrators to resolve workflow issues related to these applications.

2001- 2007 Confidential New York, NY
Senior Registrar

Responsibilities included:

  • Properly implementing department procedures that aided in the effective operation of patient registration.
  • Assisting radiology computer users on radiology applications via telephone or in person when requested.
  • Performing PC Support/maintenance on department computers and other equipment on a volunteer basis when needed in order to minimize patient registration workflow delays.

EDUCATION BACKGROUND

BA Degree: Business Administration
Major: Computer Information Systems

AA Degree: Applied Science
Major: Computer Systems

TECHNICAL TRAINING

Confidential New York, NY

Confidential Jersey City, NJ

CERTIFICATIONS

A+, Network +, CCENT

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