System Administrator Resume
OBJECTIVE:
Information Technology professional with over 10+ Years of IT experience in System Administration is looking to obtain a position as a System Administrator/ Engineer with an organization that will support professional development and offer long-term growth potential.
PRFESSIONAL SUMMARY:
- Experience in Design, implement and administration of Active directory 2000/2003, SMS 2003, SCCM 2007, and Exchange 2000/2003
- Sr. Systems administrator experience in enterprise environment.
- Designing and implementation of Group policies, to mention few like password complexity, account lockout, session timeout, NTLMv2 authentication etc, in Active directory 2003 as part of AD design and SOX adoption project.
- To secure Active Directory 2003 from hackers/un authorized users and also to be SOX compliant: Proposed and implemented user logon analysis applications (GFILanguad and Arcsight), developed procedures and reporting templates. As per these procedures; System administrators will collect all successful & failed logins periodically, analyze if there is any suspicious activity, document them, report to management and take corrective actions.
- In a 5000 user environment, Designed and implemented AD, Exchange 2000 migration to AD, Exchange 2003 and SMS 2.0 to SMS 2003 and prepared appropriate documents.
- Implemented GFIFaxMaker in Exchange 2000 environment to facilitate users to send/receive faxes over outlook
- To prevent SPAM, viruses and malicious e-mails entering Exchange server 2003 environment, implemented SMTP filtering server (Mime sweeper 5.x). Also implemented features like outgoing e-mail specific word scanning and also created block lists to restrict send/receive mails between these block like e-mail addresses.
- Have experience in patch management with WSUS and SMS 2003
- Server Virtualization of UAT , test and production environment with VMWare ESX 2.x, GSX, and VMWare server to reduce costs and faster commissioning of servers
- Experience in Maintenance & Administration of AD 2003, Exchange 2003, SMS 2003, VMWare IT infrastructure facilities in enterprise environment where number of users run into multiple 1000s
- Experience in plan, design and implementation of Active Directory 2003, Exchange 2003 and SMS 2003
- To improve the company ratings and provide infrastructure availability disaster, collected the requirements from users, designed and implemented DR site with respect to windows environment (AD, Exchange, file, print and application servers). Developed backup requirements, backup schedules and developed micro and macro DR restore plans. Helped application team in creating their DR server preparation, Coordinated with user in UAT and live testing of DR site.
- Worked on Branch office design and implementation with respect to Windows environment by placing Domain controller, print, file servers. Also prepared Terminal server to give remote access.
- Part of various committees like, patch management, change management and DR site committee to over see smooth functioning
- Experience in Project management and team supervision. Strong analytical and troubleshooting skills and Strong technical writing and documentation skills
- Able to prioritize and manage work in multi-tasking and time sensitive environments
- Ability to quickly acquire and master new skills
TECHNICAL SKILLS:
Hardware: Intel x86: HP, DELL and Blade servers
Operating System: Microsoft Windows 2003, Windows 2003 SBS, Windows 2000, Windows NT 4.0, MS Windows XP, Windows 95/98, DOS
OS provisioning Opsware
Fault tolerance & high availability Windows cluster services & network load balancer, Big-IP
Active Directory 2000/2003
E-Mail servers Microsoft Exchange 2000/2003.
SMTP filtering Mimesweeper 5.2
Systems Management SMS 2003, SCCM 2007
Virtual computing VMWare GSX, ESX
Monitoring MOM 2005
Patching SMS 2003, WSUS
Faxination GFIFaxMaker
Backup Software: VERITAS Backup Exec 9.0
Tools SMS Installer, Robocopy, Double take
Antivirus and AV Mgt: McAfee Virus Scan 7.0/7.1, McAfee SecurityShield for MS ISA server 1.0, McAfee ePO 3.0.2, McAfee Group Shield 6.0 for Exchange servers, Norton Antivirus 6.0
Security: Microsoft ISA Server 2004, MS Certificate services
Web Applications: MS IIS 5.0/6.0
Networking: DNS, WINS, DHCP, TCP/IP, SMTP, LDAP Server Centric computing
Microsoft Terminal server, Citrix
Event log management Arcsight, GFI Languard
Languages: VB6, \'C\', C++ and Assembly Language for 8085 & 8086.
Scripting VBscript, WinBatch, WMI, Windows Power Shell
Database SQL server 2000
Others: MS-Office, MS Visio
CERTIFICATIONS
- MCSE 2000
- ITIL Foundation V3
- Arcsight certified engineer
TRAININGS ATTENDED
- AD 2003 and Exchange 2003
- Mimesweeper which is E-mail filtering s/w
- Arcsight, which is event log management
- ITIL V3 Foundation, UBS AG
- VMWare 3.0
EDUCATION
- Master of Computer Applications (MCA) from Madhurai Kamaraj University
PROFESSIONAL EXPERIENCE SUMMARY
Confidential, CA July 2008 - Present
Designation: - Sr. System Administrator
Confidential, is a multinational corporation with more than 66,000 employees and annual revenue of US$39 billion as of 2008. Headquartered in San Jose, California, it designs and sells networking and communications technology.
Environment: X86 HP, Windows 2003, Citrix, DHCP, DNS, Wins Servers, Windows 2003 Active Directory, IIS 6.0, VBScript, Power Shell script
Responsibilities:
- Build, configure and support HP servers running Microsoft Windows
- Windows server and Citrix support in global environment which remoter server support
- Create periodic status reports for management
- Responsible for Windows server patching, OS upgrades and power downs
- Group policy and user account management utilizing a multiple domain directory structure in Active Directory.
- Administering user accounts, permissions, backups, troubleshoot network problems on Windows servers.
- Windows updates and fixes and security patch management and deployment.
- Support Active Directory, Terminal Server, etc.
- Network support with DNS, WINS and DHCP administration
Confidential, Battle creek, MI April2008- June 2008
Designation: - SMS, SCCM 2007 consultant
With 2007 sales in excess of $11 billion, Kellogg Company is the world\'s leading producer of cereal and a leading producer of convenience foods, including cookies, crackers, toaster pastries, cereal bars, fruit snacks, frozen waffles and veggie foods. It employs 30,000 people word wide
Project: Design, deploy and support SCCM 2007 infrastructure in Kellogg Corporate office with supporting client base of 18000+
Responsibilities:
- Design and implement SCCM 2007 in POC environment as part of SCCM 2007 global rollout project.
- Creating Test cases for Project phases and deployments.
- Installing Site servers, BDPs, DPs, MPs, SLPs, FSPs etc.
- Designing SCCM 2007 agent deployment to secured environments.
- Security delegation for Packager and testers.
- Design LAB, UAT and PROD environments.
- Test cases for Infrastructure and Client deployment.
- Creating applications with Winbatch for package deployment.
Confidential, Chicago, IL Sep2007- Mar 2008
Designation: - Sr. System Administrator (L3 Lead Accociate)
Confidential, is a diversified global financial services company, with its main headquarters in Basel & Zurich, Switzerland. UBS has a major presence in the USA. With its American headquarters located in New York City\'s Manhattan borough, (Investment Banking); Weehawken, New Jersey (Private Wealth); and Stamford, Connecticut (Capital Markets). UBS\'s retail offices are located throughout the United States, and in over 50 other countries.
Environment: X86 HP, Dell servers, Windows 2003, DHCP, DNS, Wins Servers, Windows 2003 Active Directory, VMWare 2x, IIS 6.0, Opsware, clustering, VBScript etc - Complex financial environment. Number of users 80,000 and 25000 servers
Projects:
- Print server migration from HP to Fujitsu (Around 500 printers)
- Server consolidation project to increase server utilization and cost savings
Responsibilities:
- Administration of Active Directory Services 2003,DNS, WINS.(Tools used: AD users & computers, AD sites and services, AD domains & trusts, ADSI, DCDiag, netdiag, NTSUTIL, netdom, ADModify.net etc…
- LDAP, ADSI and WMI scripting with VBScript for automation
- Review privileged user accounts and their security group membership in Active Directory 2003 and take corrective actions like removing un authorized privileges, removing group membership and deletion unwanted accounts.
- Security scan of Windows servers with MBSA 2.x, prepared remediation measures for each server and assign the tasks to appropriate system administrators and server owners
- Commissioning and decommissioning of DCs. Publishing user certificates
- Network support with DNS, WINS and DHCP administration
- Windows server support which includes windows cluster servers
- MOM 2005 server support with Admin console: installing and uninstalling MOM agents, keeping servers in maintenance mode, monitoring of netcool connector, creating custom Management packs, helping l2 users in resolving password lockout root causes
- File server administration in SAN filer, DFS environment like monitoring QTrees space, creating and deleting DFS links, giving folder, share permissions and assigning ownerships to folders etc..
- Print server administration on print cluster: Creating, modifying and deleting print Qs
- VMWare support on IBM blade center
- Project implementation/management
- OS provisioning with OPSWARE, local and remote server support
- Patching of windows servers and datacener power downs: it includes failover of resources to before patching the nodes in windows cluster
Confidential, Atlanta, GA Feb 2006 to Aug 2007
Designation: Sr. System Administrator
Confidential, whichmanages business processes for companies around the world with wide range of services, including Finance & Accounting, Collections and Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Application, IT Infrastructure and Management.
Environment: x86 HP, Dell servers, Windows 2003, Exchange 2003, SMS 2003 and McAfee EPO 3.0.2, DNS, WINS, Backup exec 9 xs and around 500 servers
Projects:
- Designing and implementation of Group policies in Active directory 2003 as part SOX adoption project.
- Designing and implementation of WSUS 2.0 for patch management
Responsibilities:
- Prepare various procedures like Service accounts password change procedure, server commission/ decommission procedures and checklists, Backup restore procedures for AD, Exchange, file and print servers etc and change management procedures etc.
- In order to facilitate users to work from home and remote offices, designed and implemented Terminal server in application mode in Windows 2003 with various restrictions.
- To secure user/company data in desktops and also to minimize Desktop support team work load: redirected user's Home drive to centralize location, disabled C and D drive access for users and restricted desktop local admin members with the help of GPO. Also restricted USB ports to prevent data theft with the help of third party software as built in GPO had limitations.
- AD 2003 and Exchange 2003 L3 support
- SMS 2003 administration which includes package deployment and troubleshooting
- Create and test the necessary script(VBScript, WMI) on development and staging environment.
- Implemented the changes in Development, staging and Production Environment.
- Testing ACL's and Group Policy settings.
- Windows server deployment and server hardening using automation.
- Windows virtual server support with VMWare
Confidential, Redmond, USA Jul 2005 - Jan 2006
Designation: Data Center Engineer(Offshore)
Confidential, is an American multinational computer technology corporation with 79,000 employees in 102 countries and global annual revenue of US $51.12 billion as of 2007. It develops, manufactures, licenses, and supports a wide range of software products for computing devices. Headquartered in Redmond, Washington, USA, its best selling products are the Microsoft Windows operating system and the Microsoft Office suite of productivity software etc.
Environment: x86 HP servers, Windows 2003, DNS, WINS, Backup Exec9x and around 500 servers
Responsibilities:
- Server support in Data centre which includes windows cluster services
- Installation and configuration of Microsoft OS on servers with different RAID configurations
- Maintaining Servers Security with Patch Management, Hot fix Deployment with WSUS
- Providing solutions and support to the employees in server related troubleshooting
- Installation and management of Virtual servers using VMWARE
- Scheduling and managing backups using Veritas8x
- Asset management of server, which includes purchasing of servers & Desktop as per the Project requirements.
- Troubleshooting incident management, problem management and change management issues.
- Communicating with other teams for solving and escalating the issues.
Confidential, Japan Jan2004 - Jun 2005
Designation: - Sr. Systems Engineer
Confidential, provides banking services including deposits, loans, foreign exchange transaction, as well as investment trust service and issuance of long-term bonds.
Environment: x86 HP, Dell servers, Windows 2000/2003, Exchange 2000/2003, ISA2004, SMS 2003 and McAfee EPO 2.5 and Data center consists of around 1000 servers
Responsibilities:
- Administration of Enterprise AD architecture.
- Administration of Enterprise messaging architecture using MS technologies (Exchange 2003)
- Administration of SMS 2003 with complete patch management solutions derived for Enterprise desktops.
- Project implementation
Projects Implemented:
Exchange 2003 upgrade from Exchange 2000
Installed new exchange server in exchange 2000 Organization with 2003 English
Moved Mailboxes from 2000 server to 2003 server and decommissioned old Exchange 2000 server
Implement SSL OWA for Internal and External users
Implemented RPC over HTTP for full functionality with Outlook 2003
SMS 2003 upgrade from 2.0
Server upgrade from 2.0 to 2003 with AD integration
Upgraded clients from Legacy to Advanced using GPO and software distribution
Patch management Solution using SMS 2003
Implemented Enterprise desktop patch management using SMS 2003 new feature- Software Update Services Feature Pack
Patch downloads, authorization and distribution using SMS 2003.
OWA, Shinseiweb & RPC over HTTPS with ISA 2004
- To facilitate users to access E-mails from home, implemented SSL OWA and published to external users with ISA 2004 web publishing feature.
- To provide E-mail access with same office Outlook client from home as well as office for executive users, implemented RPC over HTTPS on Exchange 2003 servers via ISA 2004 server.
- Published Shinsei web site and other application sites to external users using ISA 2004 web publishing
ISA2004 Firewall Implementation
Secure Publishing intranet sites to internet
OWA and RPC over HTTPS publishing
Confidential, Japan April2001- Dec 2003
Designation: - Sr. Systems Administrator
Capital Servicing is the flagship operation of the Capital Services Group, a specialist provider of loan and real estate asset management services. Capital Servicing commenced operations as a "special servicer", focusing on asset work-out of both acquired and securitized non-performing loan portfolios
Environment: x86 HP, Dell servers, Windows 2000/2003 Active Directory, Exchange 2000/2003, DHCP, DNS, Wins Servers, Backup Exec, Linux etc
Projects:
- Active directory upgrade from 2000 to 2003
- Exchange server 2000 upgrade to exchange 2003
- Involved with other team members in designing and implementing network infrastructure for new branch offices. Helping branch office engineers.
- Disaster recovery site design and implementation and mock tests with different teams in the company
- Designing, implementing of VMWare GSX virtual host and guest servers
Responsibilities:
- Over all responsible for all windows server environment
- Leading junior engineers and training them and delegating tasks
- Maintaining Active directory 2000/Exchange 2000, file and print servers and E-mail filtering servers(Mimesweeper)
- Server deployment and hardening of server with automation and patch deployment.
- Project management and implementation
- Reviewing policies and procedures and preparing documents
- Proposing hardware, software requirements and price estimates
- Automation with LDAP, WMI with VBScript
- Capacity planning and generating periodic reports
- Coordinate with vendors in implementing projects and tasks
- Member of windows patch management team which reviews and approves patches for deployment
- Over all responsible for windows backups
- Helped Managers in preparing IT budget plan for next financial year
- Coordinating with Application Team in preparing server environment for them.
- Event log management with Arcsight and GFI Languard
Confidential, Jan 1999- March 2001
Designation: Desktop Support Engineer
It is an IT educational institute which provides training various technologies like Java, C, C++, Oracle, Networking etc.)
Environment: x86 dell servers, Windows NT 4.0, Windows 2000, Windows 95/98, MS proxy 2.0
Responsibilities:
- Security on desktops.
- Application and systems support
- Software installation
- Desktop Management.
- Migration of desktops to Windows 2000
- Troubleshooting application and hardware problems.
- Systems maintenance.
- Documentation and asset tracking