Wireless Network Operations Manager Resume
Summary
- International Wireless & PSTN work even in hardship countries or war zones like previous experience with the US military in IRAQ.
- Specialized in Core Telecom Network, Installation, Implementation, Optimization, RF Design, RF Performance, Training, Switching, Testing, Verification, Drive Testing, Cabling, Fiber, VSAT, help Desk, 1st, 2nd, 3rd level technical support, Rehome, Decommissioning, Integration, Managing Network Operation Center, or Warroom or PAC, Technical team lead,2G/GSM/3G/UMTS/4G/LTE Antennas, Site Audit, RF Jumpers, TMA's scripting, Towers, T1, Granite, KPI, CNN, FOX, Business Object, E1, Minilink, ATM, Cisco SAIED, Node B, RBS, BSS, MSC, HLR, APG, APZ, APT, RNC, MGW, Juniper, iDirect, DNX, DMS, OSS, Remedy, STS, NOC, NIC.
- Understanding of computer applications and SW development processes (Windows, Java, HTML, Internet services Microsoft Office - Word, Excel, PowerPoint & Access)
- Working experience with ISO 9000 and ANSI including elaboration of customers specifications and requirements
- High level understanding of telecommunication network infrastructure for fixed and mobile applications
- 2G/3G/4G/LTE Radio Parameters - NSN/Ericsson, 2G/2.5G/3G/3G+ Radio Features - NSN/Ericsson, NetAct CM Analyzer / CM Editor / CM Operations Mgr / Trace Viewer - NSN
- Network signaling platforms technologies including Transmission/RF/2G/3G/MGCP/SS7/CCITT/TCP-IP/ETTCS (Ethernet to Cell Site)/BSC/data transcript/ix/LHS-BSCS/VoiceXML/IT/SIP/H323/QSIG
- Technical Customer Sales Management Experience/Technical Project Manager/Telecom Infrastructure planning
- Experience to make decision and judgment to give the best quality and service
- Work experience in the field offered me travel, language and multi-cultural experiences.
- Multilingual - Fluent in Swedish, Norwegian, Danish, English, French, Italian, Spanish, basic German and Dutch with travel experience to 35 countries/Perform well in high pressure situations
AV Wireless Technical Support Management Consulting for USA Market
Confidential, RF Performance Assistance Center Team Lead (Warroom/PAC)
- 2G/3G/RAN/UTRA/RNC/Node B Integration, Swap, RF, Performance, Optimization, Integration, Rehoming, Implementation, Core Network, Node B & RNC system acceptance and health check, Capacity Planning
- RF Performance Assistance Center (PAC) for live data KPIs and Business objects tools, OSS (WRNO, RAN Explorer, Element manager etc.), Optimization, Statistics, 3G NPI and RAB services (CS, PS, HSDPA, EUL), RAN Configuration/futures, Correct Data Errors, Diagnosis, Rectification of Faults, Complete Acceptance, Generate Process Reports, Troubleshooting daily health check issues with Ericsson, Lucent, Siemens, Nortel & Nokia 2G/GSM/3G/UMTS-P6/4G/LTE/MSC/HLR/BSC/RBS, verification of existing IMA groups of T1's)/Data Transcript/Granite, Winfiol/OSS (WRNO, RAN Explorer, Element manager etc.)
- Management and leadership experience in many projects
- ETTCS projects, SIAD, CISCO Routers, IP config/test, Ethernet links, CCU, MSN, ATM, IMA, T1, PP1/2/3/4, Implementation Scripts, TMA, Antennas, LTE, UMTS, RNC, Node B, BIF, OSS, Solaris, Moshell, RBS element manager, ProComm, WinFiol, Citrix, Telnet, FTP/ Azimuth, Mechanical and Electrical Tilt (RET/EDT/MDT)
- Preparation of new installations of Ericsson systems GSM850/1900 & UMTS 850/1900, E911, Edge
- Work in the shelter i.e. diplexers, jumpers, cabinet additions, MCPA/SCPA & commissioning
- Diplexers (DC Blocks/BIAST's), TMA cards, Bias Tees, IDB changes, TRX deletes, Identify and resolve any existing MSC, APG, HLR, Node B, RNC, BSC, BTS
- Managing wireless construction, civil and tower General Contractors building wireless cell sites
- Oversee construction services: Basic Construction, vendor equipment requirements, Towers, Lines and Antennas
- Basic understanding of overall Wireless Telecommunications (GSM and LTE)
- Communicate clear directions to General Contractors per RFDS for GSM/UMTS and LTE configuration
- Very high site level scoping skill ability to read/understand or correct an RFDS, create Scope of Work and communicate scope to General Contractor companies
- Lead tiger teams for very advanced lines/antennas troubleshooting skills to assist alarm clear like VSWR/DIV/RSSI,etc..
- Consolidate construction reports and convey clear/accurate reporting to Project Managers
- MCPA/SCPA commissioning, process input power settings (BTS), power output per channel, alarm configuration, pre and post alarm checks etc…E911 verification, Dual Band LMUs
- MSC/BSC DT verification with consistency checks (RF Performance) using KPI, GEPH, CTR, UETR, Sensor
- 24/7 Management of Traffic statistics on NSS and BSS Network Elements
- Ericsson/NSN/Huawei/Nokia/Alcatel/Lucent/ZTE/Siemens equipment's experience in software tools used in optimization, analysis and fault detection on 2G- GSM/3G-UMTS Networks
Confidential, Miami, FL - USA
Wireless Network Operations Manager & Senior Switch Engineer, 2G/3G/UMTS/NSN, Alcatel Gateway
- Contribute to a proactive operation team/ Test/locate/repair/Maintains/troubleshooting/integration and implementation of all complex call routing database changes within all core 2G/3G network elements GSM/UMTS/SGSN/GGSN/EDGE/GPRS/AXE BYB810/MSN/MSC-S R12/APZ / MGW/Network Audits, making adjustments to 3G RAN using NSN NETACT. Siemens RNC and Node B status handling via OMC-R. Loop testing T1/NIU/IPv4-IPv6 checking transmission with Field Engineers//Data Transcript.
- BSC/RNC/BTS/RBS/Node B rehome, provisioning, decommissioning and RF planning
- XMLs implementation using CM Operations Manager (CM Provisioned and CM Plan Manager.
- Creation of COCO and ATM interface configuration parameters in the RNC Implement and coordinate activities such as integration of new sites, TRX expansion, BTS /Node B re-homing, ET cutover, and site upgrade.
Confidential
(Security Clearance, TS/SCI) - Wireless Senior Switch & Core Network RF Performance Eng-Manager
- Working 24/7 with new installed Ericsson GSM/UMTS Mobile equipment, managing USG and DPN 2G/3G Mobile Network, NSS O & M, Switches performance and acceptance: MSC/BSC/HLR/DT/RF/SS7/AP/APG40/IOG20/CP/Backups/System Reload/System Restart.
- Primary Scrambling Code, RNC, LAC, RAC, High Bit Error and Voice.
- Develop, manage, and implement project schedule for specific geographic/market area
- Track and report project dates, status and actions weekly
- Coordinate site walks
- Work as a liaison between regional network, market teams, vendors and all HQ organizations.
- Responsible for managing materials, logistics and vendors as the primary point of contact.
- Resolve conflicts as necessary for project completion.
- Perform the primary role of single point of contact for the project team during all project phases
- Trouble shooting BTS/RBS, T1/E1 transmission, Cable projects including copper and Fiber Optic
- Mini Link MMU/SMU/RAU, IOG20, APG40 upgrade, 2G/VSAT Mobile Network
- Daily support including managing and training a team of switch technicians, field engineers
Confidential
Wireless Technical Support Manager Atlanta, Georgia, USA, War Room Manager - 2G/GSM//TDMA/WCDMA
- Managing Support for RF field engineers and cell sites construction subcontractors during BSC/BTS/RBS UMTS integration, upgrading, Cutover, Rehome, Decommissioning, Software/Hardware troubleshooting optimization of Ericsson, Nokia, Lucent GSM/850/1900/FILTERS/REPEATERS/RBS's/DXU/CXU/CDU/TRU/IDB/TMA/Andrew ANTENNA/JUMPERS/CONNECTORS/DIPLEXERS/PDU/SURGE-ARRESTORS/RF/TCP-IP/ATM/SS7/Electrica-Mechanical Down tilt/Monitoring after integration, AXE10/GSM/UMTS/FCC/OSI/CE standards verification, cell sites RF performance, quality of work performed and Network Management.
- Used tools are Ericsson OSS, Winfiol/Alex, Cingular ticketing data base as NTTA/Remedy/CTS, Lucent Autoplex/UNIX-Hyper Terminal, Nokia Citrix/Netact/Gui/Actix/Data Transcript
Confidential, Atlanta, Georgia, USA
Wireless Managing Team Leader - Network Operation Center
- System troubleshooting for the wireless TDMA/GSM/WCDMA Core network market for Ericsson, Siemens, Lucent, Nortel Alcatel, and Nokia switches.
- Responsible for monitoring Cingular wireless east coast network using my expertise in Ericsson AXE/BSC/BTS/MSC software and hardware, opening and escalating trouble tickets in databases and spreadsheets, troubleshooting circuits with Bellsouth, AT & T, and Verizon Wireless, dispatching field engineers when tests fail for further onsite hardware troubleshooting, Scheduling and assignment of work activity, ordering circuit troubleshooting, tracking orders, escalating issues as necessary, working in fast-paced environment
Confidential, Regional Design Office Rijen, Holland
Wireless Support Engineer Specialist and Technical Project Manager - 2nd line Technical Customer
- Technical support for public and mobile switching telephone network software/hardware and LAN/WAN/ATM/Jambala/DT, ACA and CNA. have worked closely with development teams to produce project plans, and design specifications
- Manage technical resource teams for implementations on a global scale. Have experience of managing implementation teams that include Network Design Engineers, Network Administrators, DBA\'s and Architects.
Confidential
Boca Raton, Florida, USA
- Customer field support for PSTN and Mobile switching telephone network, Support the marketing and sales group management, TDMA/PCS switches and troubleshooting major subsystems software, hardware, radio base station TBS/BSS, voice mail, SMS, software and billing/charging/toll ticketing, backup-dump handling, Signal Point SP data configuration and troubleshooting, SS7/TCP/IT/DT, ACA, CNA, Plex, ASA AXE advanced Software troubleshooting, configurations, roll-out supervision
- RF-drive testing using TEM's special designed phones and computers to detect high bit errors in the field
- 24-hour hotline service for AT & T, BellSouth/Cingular Wireless, Larsson Cellular, Houston cellular, Cantel/of Canada, Telefonica de Puerto Rico, a lot of travel in USA, Canada and the Caribbean.
- Keep business security under control while accessing any switch remotely or any customer office building.
Confidential, Helsinki, Finland
Wireless Support Engineer Team Lead - Technical Testing and System Verification
- Software system testing, writing technical test specifications procedures for global or worldwide applications. Software and hardware implementation procedures in different languages, design verifications, internal and external testing and verification of global software application for mobile system and SS7/ISUP/MUP/TCP/IP/DT/ VSAT signaling applications protocols using test tools like UPSIM (User Part Simulator). Serving customers in Scandinavia and Europe.
Confidential, Stockholm, Sweden
Wireless Senior Sales Support Manger and System Engineer Team Lead
- Support technical engineers in the field and testing global public switching telephone network software applications as TMOS/CMOS/ VSAT, including software and hardware implementation support in the field.
- Serving customers in Africa, Asia and Latin America.
- Human resources are properly coordinated, integrated, and controlled in all our service markets
Confidential, Stockholm, Sweden
Technical Healthcare Assistant
- Assisting Handicapped Patients: providing necessary technical and emergency equipment services
taly and Malta Marine technical assistant for fishing boats communication system