Systems Admin Resume

OBJECTIVE Systems/Network Administrator

Certified IT Professional offering a self-motivated business approach along with the ability to establish and maintain professional working relationships with clients
Seeking a long term career opportunity that will utilize my current skills and experience while allowing me to grow with the company.
I am A+, Network +, and Security + Certified; and pursuing MCITP.

EMPLOYMENT

Confidential,Multiple cities in PA

02/09 - Present

Director of IT/Systems Admin/Network Admin, Management
Installed, Configured, and Maintained Windows Server Environments for a dozen small and mid-sized auto dealerships
Supervised the daily operations and responsibilities of the Help Desk and Desk side support department, as well as Social Media and Web Based Inventory departments
Provided 2nd level hardware, software, network support and client-side issues for over 1000 on/off-site employees using various models of desktops, laptops and docking stations
Installed, supported and maintained routers, hubs, switches, KVMs, and local & network printers
Server Configuration and support includes: Windows Server 2003, 2000, Small Business Server 2003, Exchange 2003, Citrix Metaframe Presentation v4.0
Configure and support SonicWall and Watchguard Firebox firewall devices
Configure and support Terminal Servers and Thin Clients running Windows CE
Perform monthly server and infrastructure maintenance for client sites via VPN and RDP connections
Monitored end user use of new software modules upon completion of training
Updated and enforced company IT policies ensuring accountability
Updated and maintained company hardware inventory
Build custom PCs including all hardware and software, for client replacements
Pinpoint and remove Virus and Malware infected files by utilizing Hijack This and manually tweaking System32 folder files and Registry keys
Configure and Support BlackBerry Handhelds using BES and OWA
Software used or supported on a regular basis include: all versions of Windows OS, Reynolds & Reynolds, Email Client Servers, Symantec Backup Exec, SAV & SEP, Bart PE 3.1, Norton Ghost, MS Office 00 03 & 07, QuickBooks 06-08, MS CRM …

TECHNICAL SKILLS

Install, Configure, & Maintain Proficient With

MS Windows Server 2003 & 2000 TCP/IP, HTTP, FTP, RDP
SBS 2003, Exchange 2003, BES LAN / WAN Connectivity
Citrix Meta-frame V. 4.0 Routers, Switches, Hubs
MS Windows Vista, XP, 2000, 98 POP3, SMTP, Exchange
WatchGuard, SonicWall, Barracuda MS Office 07, 03, 00
Active Directory, DHCP, DNS, WINS

EDUCATION

Forensics Computer Examiner Program
A+ Certification Training
Professional Development
Implementation/Support of OS’
Math for Computers
Desktop Applications
Intro to Networking
Network Administration

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