Network Administrator Resume

NETWORK ENGINEER / NETWORK ADMINISTRATOR

Network professional with expertise in design, installation and maintenance of Cisco networks from small to mid-sized. Excellent ability to diagnose and solve network problems, troubleshoot and repair hardware and software issues. Cisco CCNA and Microsoft MCITP certified.

EDUCATION AND CERTIFICATION

Cisco CCNA Voice, Howard Community College Currently Pursuing
INFOSEC Professionals, NSTISSI No. 4011 (Recognition from NSA and CNSS) 2012
Cisco CCNA Security 2012
Cisco CCNA 2011
Microsoft Certified IT Professional 2008 2011
Microsoft Certified Systems Administrator 2000 2005
Microsoft Certified Professional 2000 2004
A.S., Computer Hardware, Azad University 2001

TECHNICAL EXPERTISE

Operating Systems:
Windows XP/Vista/7, Windows 2003/2008 Server, Cisco IOS
Networking:
LAN/WAN, DHCP, DNS, OSPF, RIP, EIGRP, Frame Relay, NAT, VPN, VLAN, Spanning Tree, Tacacs+/RADIUS, SNMP, SCCP and SIP
Hardware:
Cisco Routers/Switches/ASAs, Cisco and Avaya IP Phones, Sonicwall, Desktop and Microsoft Servers
Software:
Microsoft Exchange 2007/2010, Microsoft Office 2007/2010, , Visio, Active Directory, ACS server, CUCM (Call Manager), CME, PRTG, Syslog, SolarWinds Orion, Kaseya and Connectwise

PROFESSIONAL EXPERIENCE

Confidential, 2010-present
Network Administrator II

Installed, configured and supported servers, routers, switches and firewalls for a company that designed and implemented networks for other businesses
Administered network security and maintained the network and peripheral devices
Monitored LAN/WAN

Confidential, 2008-2010
Network Administrator

Installed, updated and troubleshoot computer hardware and software
Provided network support including installing networked application software, routers, switches, firewalls, user management, access, authentication, and permissions
Provided technical support as required for internal and external users
Participated in planning and implementation of companywide technology initiatives, procedures and upgrades

Confidential, 2006-2008
Network Administrator

Diagnosed system malfunctions and troubleshot for a help desk of a network installation and repair company: analyzed problems and monitored networks
Trained end-users on hardware and software
Provided user-to-user remote assistance:

Confidential, 1999-2006
Help Desk Supervisor, (2004-2006)

Managed 10 technicians in the printer and scanner repair department
Analyzed computer software/hardware problems; provided solutions for repair
Troubleshot physical network, cabling and wiring problems
Provided technical and help desk support
Implemented and supported Server Services including DHCP, DNS, WINS, RRAS and Active Memory

Computer Technician, (2002-2004)

Assembled laptop and desktop computers for businesses
Detected and solved hardware and software problems for computer systems including operating system errors

Printer Technician, (1999-2002)

Diagnosed and repaired hardware problems for HP LaserJet, Inkjet and Epson Dot matrix printers, scanners and plotters

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