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Network Operations Manager Resume

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Chief Technology Officer Effectively Integrating Technology with Business

Highly experienced information technology and technical professional with a record of developing and supporting successful projects and solutions incorporating a wide range of applications and technologies. Consistently recognized for improving organizational effectiveness and efficiency through exceptional leadership that aligns business processes and IT infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility.

A builder of high-performance teams and a natural leader, mentor, and motivator who thrives in environments requiring a high-level strategist and a big-picture thinker. Award-winning team builder focused on growing revenues and elevating organizational productivity, efficiency, technical infrastructure, and security.

  • Talented, results-driven, and versatile IT leader, with a record of success in implementations requiring hands-on knowledge and solid experience working with complex cross-platform systems, network architecture, implementation, integration, and administration in local and remote environments.
  • Technically savvy and a quick study in emerging technology, able to quickly assess and identify upcoming technical trends to capitalize on future market niches. A welcome addition to any management team, ready, willing, and able to function in any role necessary to ensure project success and on-time integration and delivery.
CORE COMPETENCIES

Budget Planning / Expense Control | Business Analysis | Strategic Planning | Network Administration
System Analysis | Solutions Provider | Architecture | System Integration | System Security | Team Building
Budget Management | Preventive Maintenance | Technology Oversight | Relationship Management
Process Improvement / Re-engineering | Project Management | Performance Optimization

TECHNICAL EXPERTISE
Hardware Platforms: Dell PC, RS6000, AS/400, HP9000, Dell and Sun Servers, SAN, NAS

Operating Systems: Sun Solaris 9 / 10, UNIX, HP / UX, Windows XP / 7, Windows Server 2003 / 2008

Languages: COBOL, FORTRAN, C, RPG III, CL, Powerhouse 4GL, Progress, Pascal
Visual Basic 3.0 / 4.0, Visual Basic for Applications, ColdFusion, HTML

Software Applications: Kronos, Microsoft Exchange 2007 / 2010, SQL 2005 / 2008, JBOSS, JAVA
VMware vSphere / View, Crystal Reports Server, Microsoft SharePoint 2007 / 2010,
Microsoft Office Professional 2007 / 2010

PROFESSIONAL EXPERIENCE

Confidential, College Park, MD 1999 to Present
Network Operations Manager (CTO), Facilities Management

Manage support of entire network operations for this department that plans, designs, and operates buildings, infrastructure, and grounds facilities. Lead six technical staff in the administration of information systems and applications, as well as specified cross-functional project teams in various implementation projects. Provide reliable access and optimum performance to over 800 users, 400 computers, and 100 printers in over 30 geographically-dispersed locations. Develop and oversee departmental budget of $1,000,000 for personnel, and $2,000,000 for hardware and software. Manage technologies requirements analysis, budgeting, selection, acquisition, implementation, and maintenance of hardware and software. Develop, prepare, and evaluate requests for proposals for computer products and services, evaluating responses, and choosing appropriate vendors.

  • Effectively spearhead computer information technology planning and implementation for five separate departments with annual operating budgets of over $120,000,000.
  • Evaluate and implement commercial facilities management packages including CAD, GIS, and workflow / imaging solutions for the department.
  • Lead the integration of COTS software with Facilities Management's Oracle and Microsoft SQL databases and other legacy systems such as McKinstry Energy Management software and Kronos Time and Attendance.

Confidential, Washington, D.C. 1997 to 1999
IS Manager

Led transition of information technology resources during merger of ABC Imaging and Topal Reprographics into standardized systems. Analyzed existing hardware and software technology, standardizing all diverse systems to Macintosh-based system and converting DOS - based accounting system to GUI SQL (Platinum database). Led efforts to streamline processes and increase efficiency throughout organization.

  • Established Internet document transfer capabilities for the AEC community.
  • Effectively managed technology transfer for company growing from 25 to over 100 staff, establishing protocols for use in future locations.

Confidential, Washington, D.C. 1995 to 1997
MIS Systems Manager

Developed and implemented technology plan to grow computer base from five to 120 computers, and effectively train users to utilize emerging technologies. Hired and trained Novell and NT administrator, in addition to managing an intranet server using Microsoft Internet Information Server. Designed and oversaw technology and communications budget for 120 member office.

  • Completed install and configuration of 80 computers in nine months, significantly ahead of schedule and under budget.
  • Improved ease of use and increased overall productivity by integrating corporate databases into intranet configuration.

ADDITIONAL EXPERIENCE

Confidential, McLean, VA 1994 to 1995
Senior Systems Administrator

Confidential, Beltsville, MD 1990 to 1994
Manager, PC Operations 1993 to 1994
PC Coordinator 1992 to 1993
Programmer / UNIX System Administrator 1990 to 1992

EDUCATION
Master of Science in Management, Management Information Systems
Bachelor of Science, Computer Science and Information Systems Management

CERTIFICATIONS
Certified Network Associate

PROFESSIONAL DEVELOPMENT
Intermediate Solaris Administrator Training
Repackaging and Windows Installer Essentials
Exchange 2000
SQL 2000

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