Network Operations Technician Resume

Summary of Qualifications

TELECOMMUNICATIONS SPECIALIST

Qualified Full-Time Positions as Office Telecommunications Technician, Technical Support Technician for DSO/T1s, and wireless Technician. knowledge of Ip internet Protocol worked with Ip Disco team as a Ip tech .

Quality-driven telecommunications specialist with 10 + years of experience in technical support/Customer services /leadership positions for Sprint leading-edge telecommunications company.
Strong skills in telecommunications systems , interpretation of schematics, diagrams, specifications, and range of troubleshooting activities.

Core Competencies:

Project Life cycle Management
Electronics/Computer Technology
Quality Control Standards
Troubleshooting & Resolution
Customer Service Delivery
Customer Technical Support
Inventory/Asset Management
Staff Training/Mentoring

RELEVANT PROFESSIONAL EXPERIENCE

Confidential– Access Delivery Atlanta , Ga 2001 - 2009

Tested T1s head to head with switch and Telco Ilec.

Network Operations Technician, Atlanta, GA 2001 - 2009
Remotely monitored and troubleshooted DS1 ,DSO circuits and conducted testing and wireless testing Sprint network , mapping xconnects in Dacs.

Worked with various Telcos and field technicians troubleshooting T1s and dso
Proficient with React, QuickPad, IP Putty , NRM , Micorsoft Word Excel
Experience with Alcatel 1631 and Titan 5500 DACS mapping .

Work History
Confidential, Atlanta, GA Ga 2001 - 2009

Tested and turned up T1s, DSO circuits .
Worked with Sprint customers & Telco and field technicians looping up smart jacks and CSUs
Performed complex troubleshooting on new turn ups with customers to isolate problem spots and provide corrective solutions. also worked as a analyst with Sprint lec management team escalating to lecs for timely service delivery.
Expert with React, Quick Pad, FMS, and Lassie, Focus , NRM.
Performed customer (cag )assist hot cuts and troublshooting DS1 , DSO Circuits and new installed circuits turnup.

Higher Education Professional Training :
Completed all required minimun 40 hours per year mandatory classes

Skills Summary :

5E Switch, Lucent, Fujitsu, Lite Span Multi-plexers, Central Office Test Measuring Equipment, Fiber, DSO, T1 Levels, Email and Microsoft Excel and powerpoint presentation .
React, QUICK PAD, IP Putty , NRM Micorsoft Word Excel Experience with Alcatel 1631 and Titan 5500 DACS mapping .

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship