Summary:

Network Engineer/Network Support/Network Specialist, with more than 12 years Information Systems experience. Extensive experience LAN/WAN/VPN/VoIP, Network Security, Routers and Switches. Excellent verbal and written communication skills. Strong project management and supervisory skills.
Advanced knowledge of Networking Concepts and Transport methods.

Related areas of knowledge and expertise are:

• CISCO Call Manager 6.1 and UNITY 5.0
• Routing Protocols
• Network Security
• DNS/DHCP and Active Directory
• Troubleshooting
• Quantitative Analytical Thinking
• Attention to Detail
• Communication/Training and Leadership

Confidential, Louisville, K.Y
1/2008 to Present
CISCO Telephony Engineer

Responsibilities:

• Provided Technology based solutions to small, med and large businesses.
• Network architecture design and implementation. Cabling Installation, Network Configuration, Support, and Training.
• Large scale CISCO VoIP deployment, including, Voice, Data and Telecom. VPN’s, routers and switches. OSI Layer configuration and troubleshooting.
• Deploy and or Migrate Microsoft SBS 2003-2008, application server(s), Including Active Directory and Microsoft Exchange.
• Train users and support staff on system functions, features and security.
• Proficient troubleshooting skills with usability issues and client/server application(s).
• Knowledge of CISCO Call Manager, UNITY, Extension Mobility, Mobile Connect and Presence.
• Connectivity and security issues, relating to LAN/WAN/VLANS, SNMP, SMTP, DNS, VMware, syslog, BGP, QoS, Cisco works, Microsoft Exchange 2003-2008, Active Directory, VM, and auto attendant, IIS, Web logic and Catalyst 3560 series console configuration. Juniper and Watch guard firewall/Intrusion Detection/Prevention Appliance(s).

Confidential, Louisville, K.Y
2006-2008
VP System Engineering

Responsibilities:

• Provide on-going project management solutions including design, development and implementation. Held weekly meetings identifying initiative goals while modifying project directives. Tracked and resolved vendor/contractor issues monitored project progression adjusting timeline as it directly relates to rollout dates and budget requirements. Reviewed vendor proposals and contractor qualifications.
• Develop and /or validate contractor designs, determine optimal performance. Develop vendor security rules and application access.
• Managed network operations center and staff. Trained technical support staff, numerous contractors and vendors. Developed troubleshooting procedures and documentation. Assigned work flow.
• Design develop and Implement company technology initiatives including Implementation procedures, system operations, user access, maintenance, backup, firewall and security policies,
• Deployed a CISCO VoIP phone system. Including VPN, routers and switches. Configure load balance capacities. Proficient with SBS 2003 including ISA Security, Exchange, Active Directory, Remote Management, Share Point, Microsoft Project, Office 2007, Unified Communications Manager including Call Manager, UNITY, Presence and Unified Messaging.

1998- 2006
Network Consultant/Specialist

Responsibilities:

• Owned and operated an IT/Telecommunications Consulting Company. Provided Technology based solutions to small, med and large businesses. From Network design and implementation to Cabling, Installation, Support, and Training. LAN/WAN/VPN/VoIP based solutions. From basic TCP/IP configuration to sophisticated multi location deployment. VoIP system deployment, support and training using CISCO Call Manager and UNITY. Website design and development, data management and security.
• Wireless Phone sales. Expanded business from a single owner, basement operation to over 12 full time employees, 4 independent contractors and 3500+\\- satisfied customers within a six year period.

1996-1998
System Administrator

Responsibilities:

• Responsible for a 300 end user WAN/LAN. Monitored system integrity within a network operations center (NOC). Logged system security issues, suggested security improvements within a Windows98/Novell/UNIX environment. Provided 24/7 on call Tier 3 support for tech-support staff.
• Assisted IT Director in the implementation of newly deployed end user procedures and applications.
• Designed, Implemented and migrated a companywide rollout of Windows NT 4.0 while maintaining system cross platform integrity.

1993-1996
System Network Engineer:

Responsibilities:

• Provided Network support for General Electric World Wide. Supported WAN/LAN operations within a cross platform network operations environment infrastructures. Monitored network environment for user violations and security threats. Logged and submitted violations to appropriate personnel. Maintained working knowledge of assigned NODE and IP assignments.
• Preformed daily backup. Worked closely with Senior Network Engineers as they developed and deployed World Wide rollout procedures and protocols.
• Assigned tier 1 break fix/move, technicians with end user assignments and pre-configured NODE/User-Profile schedule. Consistently trained on newly developed technologies and support strategies as it pertains to Network Authentication, user access and security issues within a mission critical environment.