SUMMARY:

A result - oriented IT professional with detailed knowledge of fundamental network and security principles and the design, implementation and troubleshooting to drive business growth

TECHNICAL SKILLS:

• Routing/ Switching/Datacenter: Cisco ISRG2 routers, ASR903, 4500X and 6509 switches, Nexus 7K,5K,3K,2K switches, and Juniper devices, L2/L3 technologies such as VLAN, STP, OSPF, BGP, ASA, FWSM, P BR, NAT, SNMP, NTP, DNS, DHCP, QoS, Multicast, VSS, VPC etc.
• Wireless Cisco AP, WiSM controller, 2504 controllers, 802.11 a/b/g/n/ac technology etc.
• Collaboration UCM, Unity, UCCX, Voice Gateway, H323, SIP etc.
• Security PaloAlto 220, 5250, Meraki MX100, MX65, ASA 5585, 5525 firewalls, VPN, SSL etc.
• Networking Management/Troubleshooting Tools OpManager, DeviceExpert, NetflowAnalyzer, IPAM, Wireshark, Kiwi, PRTG, AKIPS etc.
• Software Platforms HTML5, Python
• Project Management System analysis and design, documentation, scope management

PROFESSIONAL EXPERIENCE:

Confidential, Mount Pleasant, MI

Manager, Network Services

• Prompt resolution of network and security tickets for efficient and effective service delivery to users.
• Managed and maintained the entire university campus wired, wireless and security infrastructure supporting over 30000 users including medical department, global campuses, onsite users etc.
• Gathered and documented current practices, identify deficiencies, and improve service operations.
• Implemented security best practice for campus traffic at the access, distribution and core layer
• ASA firewall management for medical department to ensure HIPAA compliance
• Administration of the core, data center, BGP edge routing and campus L2/L3 devices
• Deployed the first edge firewall for the campus with PaloAlto 5250 in HA for secured campus traffic
• Improved security posture with application ID, content ID and vulnerability assessment
• Designed the implementation for migration of services from Cisco 6509 Core VSS to Nexus 7K
• Prepare project management documents for various projects pre- and post- implementation.
• Designed and implemented network solutions for deployment of VoIP across campus
• Managed technical team and taught colleagues on various projects pre-implementation

Confidential, Mount Pleasant, MI

Graduate Assistant

• Enhanced student performance in problem areas, facilitated grading of scripts, management of data records and detailed corrections of assignments/tasks.
• Imparted knowledge to students by providing detailed feedback on grades

Confidential, Mount Pleasant, MI

Graduate Student Assistant

• Generated over 100% increase in student and faculty enrolment in training by design and development of an enterprise LMS solution
• Implemented database solution for data retrieval and updated website content regularly.
• Improved people skills by facilitating trainings and documentation of departmental processes

Confidential

Assistant Manager - Team Lead, Network & Communications

• Ensured network stability and efficiency using appropriate L2/L3 solutions
• Reduced call cost by over 50% by implementing optimum VoIP across all business locations.
• Guaranteed 99.9% service availability of core banking applications across all business locations.
• Improved customer satisfaction by over 50% via a stable network infrastructure

Confidential

Network Architect

• Ensured optimum network availability for all services
• 100% availability of internet related services by design and deployment of an external DNS high availability (HA) FATPIPE HA DNS solution.
• Supervised the technical team of the unit and liaised with other business units
• Deployed QoS prioritizing banking applications over antivirus and digital imaging solutions

Confidential

Senior Network Engineer

• Optimum delivery of application services to customers was ensured by designing and implementing a resilient enterprise network with Cisco routers and switches such as Cisco 6509, 4500 series, 3560 switches, 7604 routers, 3800/3900 routers, 800 series router, access routers, L2/L3 switches etc.
• Proactive network monitoring and operational support for over 10,000 users on the network.
• Redesigned and managed the migration of the banks enterprise network from EIGRP to the industry standard protocol OSPF for optimum network performance achieving zero downtime.
• Deployed IP Security across the network to guarantee integrity of data
• Designed, implemented and documented the voice network of over 3000 subscribers running SCCP (CUCM versions 4.2 and 6.2) and SIP (Asterisk Server) software.

Confidential

Network Engineer

• C onfiguration, installation and upgrade of various data, voice and security solutions for the bank and also design and implementation of an Asterisk VoIP infrastructure between several branches and head office.
• Configuration, installation and support of several layer2 and layer3 devices and monitoring

Confidential

Network & Security Engineer

• Provisioned a nationwide secured WAN to customers, constructive feedback on project proposals, assist project managers and management of the company’s Microsoft exchange enterprise mail system.

Confidential

Network Engineer

• Ensured service availability to internal users, supported and maintained network devices, updating application servers with latest security patches , user accounts and policy management.