Unix Application Analyst And Server Production Support Resume
SUMMARY
Around 6 years of Experience in Information Technology as Unix System administrator for CMC Ltd, OQA admin & analyst and Command center specialist for ANZ Projects, IBM Global services, a Company that occupies a significant position in world as the largest computer company. Currently working for Fannie Mae as Unix production support engineer and Monitoring specialist.
TECHNICAL EXPERTISE
Languages: C, C#.NET, ASP.net
Testing Tools : HP Quality Center (Test Director), Load Runner, QTP
Web Technology: VB Script, Shell
GUI Tools: Visual Basic
Databases & RDBMS: Oracle, MS Access, DB2, SQL Server 2005, VERITAS Net backup (4.5, 5& 6.5), Sybase
Operating Systems: UNIX –SUN Solaris certified 8,9,10, Hp-unix, Redhat Linux (4&5)
Hardware: SUN Enterprise- E25k, E10K/15K, TSeries, Vseries
Tools : Tivoli, Net view, Remedy, Hp Open view, Nagios 3.X, Humming Bird, ECS, Putty, Aventail, Tacas, BMC tools ,Lotus notes.
Unix Utilities: VI
PROFESSIONAL EXPERIENCE
Confidential,Herndon, VA June 2011- Present
UNIX application analyst and server production support (Contract)
- Responsible for installing, configuration, and administration for UNIX/Sun Solaris Servers.
- Supporting and maintaining CLM Application that runs on Sun Solaris Servers.
- Responsible for Patches, Configuration and backup for Servers.
- Applying UNIX skills to monitor user related logins and issues.
- Applying system package installations and upgrades.
- Responsible for Backup and restores operations for VERITAS Netback Up operations.
- Installing third party software tools and packages, Management and Maintenance of servers for sun Solaris servers ranging from small end to high-end for operating environment 10.
- Working knowledge on Zones creation and deletion and maintenance.
- Responsible for prepare recommendations on operation system updates, configuration and reporting.
- Configuring, Administrating and Management of Users and Groups.
- Responsible for process management in Solaris operating environment.
- Troubleshooting unintended results and error logs to investigate cause of unintended results.
- Maintaining expert level of knowledge in primary application and all first level integration points.
- IPMP configuration and trouble shooting.
- Hands on experience on ZFS and virtualization.
- Extensive experience with working on Sun Volume Manager.
- Creating metadevices, soft partitions, mirroring the devices .
- Coordinating with internal customers and responding timely related to the mortgage issues.
- Actively coordinating with developer’s team to fix any issues related to application support running in weblogic.
- Good understanding of SDLC process.
- Applying UNIX skills to monitor user related logins and issues.
- Maintaining expert level of knowledge in primary application and all first level integration points.
- Providing on call support for technicians using administered software and hardware applications.
- User administration to create user id and provide access to the servers handling requests in time.
- Actively participating in team meeting to discuss and analyzes production issues.
- Performing Production server and application maintenance.
Confidential, March 2011-May 2011
Administration and Monitoring for UNIX, Linux servers
- Installing, Configuring & Upgrading of operating systems Solaris Linux.
- Monitoring System performance and do kernel tuning to enhance the system Performance.
- Configuration of NIS, NFS, sends mail on Solaris 10 and Linux.
- Disk and File system management through VERITAS Volume Manager.
- Responsible for day-to-day System Administration for SUN SOLARIS.
- Storage setups, RAID, Logical Volume Manager, system backup design and disaster recovery Systems performance monitoring.
- Solaris Operating Systems upgrade, package installations, patches and software fixes.
- Responsible for troubleshooting, end user and application problems.
- VERITAS File system and VERITAS Volume Manager are used to configure the RAID 1 and RAID 5 Storage Systems.
- Creating User accounts, Mail account, groups, printer etc
- Installing operating systems, patches, hardware, vendor software packages, system customization and documentation for Solaris and Redhat Linux servers.
- Monitoring system resources, logs, disk usage, scheduling backups and restore.
- Creation/configuration of Additional swap/tamp dynamically as and when required.
- NFS Management - Take care of user accounts/groups, setting up of NFS Environment.
- Manage user’s accounts for the team access for Redhat Linux Servers.
- User Administration, management and archiving.
Confidential,January 2007 – February 2011
Telstra RFS
Solaris Admin and OQA analyst
- Built the Solaris 9/ 10 servers through jumpstart.
- Installed and configured the VERITAS Net backup (4.5 & 5) Master Server and Clients.
- Process management in Solaris operating environment.
- Sybase administration, Install, configure & manage Sybase servers.
- Installed, Configured and Maintained Standalone servers.
- Installed applicable patches and third party software on Sun Systems.
- Disk Replacement’s and OBP upgrade for Standalone Servers (T200 $T5200)
- Configured, Administrated and Managed Users and Groups.
- Reboots tests on Zones, Standalone systems (T200 $T5200), High End Servers (E25k) and Clusters. Resolving tickets assigned to create and uninstalling a zone.
- OQA for UMI / Nonumi Servers, Testing includes from build phase to production including Hardware, software, user admin, software packages fixes, interaction with Sun team etc. Very good understanding of SDLC process.
- Worked on dockets on different priorities and severities , fixing issues such as creating soft partitions, file system creations, crontab entries modification and running jobs, eeprom, file systems creation, working on mail aliases , network path, Hardware replacements, kernel patches, server patching, hardware checking and faulty analysis.
- Checked EMC storage disks activities, logging calls with EMC for any issues and interacting with SUN team on analyzing faulty disks.
- Developed and maintained server documentation and infrastructure diagrams.
- Installed, Configured and Supported of the following SUN Solaris operating systems: Sun Fire V100, v-120, v-210, v-240, v-440, v-880, v-890.
- Created automation of scripts using shell scripting.
- Familiar with hardware install and troubleshooting and interacting with DBA’s and Sun team for faulty analysis and support.
- Proficient with most aspects of Unix Systems Administration such as adding/deleting users, backups, Unix Security, processes, printing, and a good understanding of the Unix File Systems and its configurations files. Backup Storage Task.
- Software and Hardware Installation, Backups, Cabling, Network.
- Scheduling of down system time, testing systems after rebooting for different levels and systems from T200, T5200 and E25k.
- Wrote technical documentation, operational procedures, systems documentation and Incident and problem communications and reporting.
- Identify, control, maintain and verify OS baseline configurations and manage server resources and predict the need for additional capacity in advance.
- Troubleshoot, Unix Commands, Unix Editor, Shell Script printing reports, and checks.
- Hands on experience with IBM Tape Libraries and related storage hardware.
- Configuration of Library which includes drives and paths.
- Configuring of TCP/IP and DNS for Solaris 10 servers and troubleshooting.
- Complete policy Management of servers registered on TSM Backup Server.
- Knowledge of ITIL and ITSM Service Management best practices.
- Handling Command center responsibilities.
- Used Tivoli, Netview, Remedy, HummingBird, Ecs, Putty, Aventail, Exceed, Tacas, Remedy, Lotus Notes, BMC, Nagios 3.X
Confidential,
Remote Server Administration and Backup operations for Open VMS and Hp-Unix servers
- Performed Batch job submitting, device checkup, Back up Operations and Disk space maintenance for Diageo.
- Hands on experience in Batch job submitting, Device checkup, Back up Operations O/s – (VMS, HP UX)
- Monitor alerts, accordingly action alerts.
- Media Management which includes - Maintenance of scratches - Check-in , check-out, Ejecting and Recalling tapes - Media management - Working on Bad Tapes [ Audit volume , Restore volume ] - VTL Media management - creating and deleting cartridges using console - Billing volume reports on Monthly basis - Ordering new tapes for individual sites - Library management [ Audit library, recycling Library when it is necessary ]
- Preformed measures Steps to ensure while Halting TSM Server and Decommission of backup server and Client server.
- Handled daily Offsite DRM Tape Recalls & Ejects.
- Checked the process for Job queue, Interactive job, Backup log file, Supporting 24/7 and 365 days.
Confidential,
Remote Server Administration and Monitoring for UNIX, Linux & Windows Servers
- Remote Infrastructure Management field while participating in planning, analysis, and implementation of solutions in support of business objectives for Diageo.
- The projects involvement and specific responsibilities comprised the following:
- Provided high end remote technical support, administration, monitoring & management for windows servers to IBM customers.
- Monitored system performance & problem determination for remote servers using remote logging tools Tivoli TEC Enterprise console, Tivoli Net view web console.
- Worked on weekly reboot of servers after checking weekend backups.
- Logged into Severs and Updating Log files. Maintaining back up Reports, Running daily, Weekly, Monthly back up reports.
- Daily task includes Space reclamations, Migration of data from Disk to Tape, Ensuring TSM DB backups Completion.
- Performed change activities on servers.
- Batch job (Cntrl –M) monitoring and running,
- Coordinated with different teams to resolve the problems.
- Report the application related issues to the respective support teams.
- HP OVO/OMU Monitoring.
- Ability to interact with Sybase admin, Install, configure & manage Sybase servers.
- Using Open Netview and Nagios to monitor your entire IT infrastructure for spotting the problem before they occur and support immediately.
- Analysis of software and hardware related problems for production & Development servers and reverting accordingly.
- Responsible for SLA delivery, client interface and resolving complex technical problems.
- Ensure that project deliverables are met and project time is maintained and Supporting 24/7 & 365 days.
Confidential,May 2006-December 2006
Confidential,UNIX admin
- Redhat Server 4 & 5 for and patching Linux Servers.
- Manage user’s accounts for the team access for Redhat Linux Servers.
- User Administration, management and archiving.
- Installing operating systems, patches, hardware, vendor software packages, system customization and documentation.
- Monitoring system resources, logs, disk usage, scheduling backups and restore.
- Creation/configuration of Additional swap dynamically as and when required.
- NFS Management - Take care of user accounts/groups, setting up of NFS Environment.
- Testing of build servers as per the build procedures and verify and pass servers including software, Hardware, performance, third party software, reboot tests.
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EDUCATION
- Electrical and Electronics Engineering
- Training on Websphere Application Server
- Trained and certified for course –Software Engineering
- Sun certified Solaris 10 Admin