SUMMARY:

• Over 4+ years of IT experience working as Atlassian tools Expert, JIRA Agile Admin and Jenkins Admin in Unix/Linux environments.
• 3 years of high quality experience and expertise in Atlassian tools like JIRA Administration, Confluence, Bamboo, Green Hopper(Agile), FishEye, GIT, Jenkins and SVN with Installation, Migration and Upgradation and Build & Release in Unix and Linux environments including production support.
• 1+ years of Java/J2ee development experience.
• High - quality experience in Linux-based operating systems like (RHEL and Ubuntu).
• Experience working in an Agile development environment
• Experience in automating of scripts, software builds, and deployments.
• Responsible for Support, Customization & Implementation of tools like JIRA, Confluence.
• Responsible for creating complex JIRA workflows, conditions and setting up and maintaining JIRA, using Advanced scripts (Groovy & Javascript) to extend workflow capabilities both front-end and back-end, for large enterprise JIRA environments.
• Responsible for planning and executing upgrades to Atlassian systems.
• Worked on Customization and Maintained existing custom Plugin code base & advanced scripts (Groovy & Javascript).
• Worked on Investigation of problems to determine the root cause.
• Worked on Implementation and maintaining JIRA, Confluence for 10+ large enterprise JIRA environments.
• Extensive experience to work with non-JIRA users to analyze, implement the use cases & setup the JIRA & Confluence according to customer's business needs.
• Worked on Confluence plugin development: Macro, user macro, UI development, Scripting
• Worked on JIRA and Confluence integration with SSL, Troubleshooter of integration Atlassian tools
• Managed users, workflow, groups and projects in JIRA
• Reported bugs and tracked defects using JIRA.
• Designed, built, and managed techniques for deploying specific automated builds to isolated development and built assurance environments
• Contributed for daily build processes, including monitoring builds, break/fix management, issue tracking (JIRA), and identifying and resolving a wide variety of build-related issues for different products and versions
• Experienced in Build Tools like IBM Build Forge, Jenkins/Hudson, Continuum, Cruise Control, Maven, ANT and Shell Scripts.
• Strong knowledge on system administration, configuration and customization of Atlassian tools
• Experience on upgrading Atlassian products like confluence, JIRA and bamboo
• Strong knowledge on JIRA administration and JIRA workflow design and JIRA service desk
• Strong knowledge on Atlassian Crowd for central identity management
• Exposure to Client Interaction and User-Requirement Analysis.
• Extensive experience to work with non-JIRA users to analyze, implement the use cases & setup the JIRA according to customer's business needs.
• Worked with Product owners(Customers) directly so that they can fully leverage the power of JIRA and other Atlassian products like Confluence for successful product Adoption.
• Trained more than 250+ JIRA & Confluence Users and Administrators for several customers.
• Lead many departments agile meetings, used Jira Agile for management of team projects
• Customized and branded Jira (Server and Cloud) to company’s desires
• Taught a majority of the company how to use Jira effectively
• Provided support for the company whenever there was an issue with either Jira (Server or Cloud)

TECHNICAL SKILLS:

Operating Systems: MS Windows XP/2000/NT/98, UNIX, Linux, MS DOS

Languages: C, C++, JAVA, VB.NET, ASP.NET, C#

Database: Oracle 10g and 9i, PL/SQL, SQL 2005 and Enterprise

Scripting Languages: JavaScript, Shell, XML, HTML, VB script, Batch script, Ant, Maven

Tools:: MS Office Suite, OPNET

Build Tools: ANT, Maven, MS build, Cruise Control and Hudson

SCM Tools: CVS, SVN, GIT, Clear Case, TFS 2010, Star Team, Perforce

Processes: MS Windows XP/2000/NT/98, UNIX, Linux, MS DOS

ALM Admin Tools: Jira. Green Hopper (Agile), Bamboo, Fisheye, Crucible, Stash, BitBucket, Crowd

Application Server: WebLogic, JBOSS

Web Server: Tomcat, Apache Web Server

PROFESSIONAL EXPERIENCE:

Confidential, ROUND ROCK, TX

ATLASSIAN ENGINEER

Responsibilities:

• Installed and configured various Atlassian Tools (JIRA, JIRA Software, Confluence, Fisheye & Crucible, BitBucket, Bamboo, Crowd)
• Integrated Confluence, BitBucket, Fisheye & Crucible and Bamboo with JIRA
• Upgraded and migrated Atlassian tools.
• Worked on Setup JIRA Project, Issue type, Workflows, custom fields, Field Configuration Schemes, Permission schemes and Notification Schemes Extensive hands-on experience with JIRA and Confluence configuration
• Extensive hands-on experience with JIRA and Confluence configuration
• Act as an architect and guide team in best practices with respect to implementing solutions in JIRA and Confluence
• Be a technical contact to troubleshoot issues occurring on JIRA or Confluence
• Create complex JIRA workflows including project workflows, screen schemes, permission schemes, and notification schemes.
• Perform business process analysis to determine how to implement processes in JIRA, including workflows, standardization, and agile development methodology.
• Provide consultation, guidance, and recommendations for how the business process could change to maximize development tools implementation.
• Debugging and troubleshooting issues
• Extensive experience in project management and Agile scrum methodology
• Has hands-on experience on Requirements Management, Bug tracking and Test case management tools
• Strong analytical abilities, problem solving skills, and attention to detail
• Solid understanding of troubleshooting and problem analysis procedures; ability to resolve problems quickly and efficiently
• Experience working with global, diverse and remote teams
• Experienced in Software development process, tools

Confidential, HOUSTON, TX

ATLASSIAN ENGINEER

Responsibilities:

• Installed, configured, maintained, and enhanced the Atlassian systems
• Worked as JIRA administrator for enterprise.
• Management tools including the Atlassian Suite (Confluence, Crowd, Stash, Jira, Fish eye), test plan management tools and other tools as determined to support the Advanced Engineering team.
• As the Atlassian application administrator, responsible for Confluence Spaces and JIRA integration projects, workflows, permissions, users, etc.
• Worked on a queue of JIRA tickets to address system issues, user requests, etc. on a daily basis.
• Mainly, migrated Jira, stash, confluence from physical lab production to OpenStack cloud.
• Managed Jira workflows, screens, fields and projects and customized.
• Worked on Jira and Confluence upgrades and manage plugins
• Worked on Jira customization as needed by projects
• Worked in Agile project management with Jira
• Developed an Automated Build & Deployment Process across large Java projects using ANT/Maven.
• Worked with JIRA to enable custom workflows, fields, dashboards and reports
• Utilized Stash and Bamboo to help the team with all release and configuration related tasks around software builds into pre-production and production environments
• Customized and Maintained existing custom Plugin code base & Advanced scripts (Groovy & Javascript).
• Created complex JIRA workflows, conditions and setting up and maintaining JIRA, using Advanced scripts (Groovy & Javascript) to extend workflow capabilities both front-end and back-end, for large enterprise JIRA environments.
• Worked with Product owners(Customers) directly so that they can fully leverage the power of JIRA & other Atlassian products like Confluence for successful product Adoption.
• Created and modified scripts to migrate data from Rally to Jira tool.
• Good Understanding of "Rally and Jira level fields/ Hierarchy for both applications" to map and create new custom fields and screen in JIRA.
• Worked on Migration through "Rally to Jira Connector" to make sure we achieve linking between both Folder to Test Case and User Story to User Story same present in rally.
• Worked on Jira Screen Mapping, Workflow mapping, User management to make sure we have same setup in new Jira system available same as rally.
• Customized Structure creation for each project team.
• Created Custom Fields in Jira required for Salesforce Integration.
• Worked on Mapping Jira custom fields to Salesforce Case and other salesforce object.
• Migrated data from Jira to SFDC.
• Developed Custom plugins for confluence, upgrading existing Plugins to latest confluence required format.
• Created Jira work flows as per project requirements
• Managed users and permissions as per business requirements
• Created project templates and managed plugins
• Installed Perforce and worked with the Dev teams on the day-to-day activities with knowledge issues on effective usage.
• Created JIRA templates for multiple projects as needed my teams
• Worked with users, when there are issues with GIT
• Created JIRA projects, templates, workflows, screens, fields and other administrative activities
• Created and Maintained Subversion Branching, Merging and tagging across each production release and perform builds using Jenkins Continuous Integration using maven Build scripts.

TECHNICAL ENVIRONMENT: Jira, GIT, SVN, Rally, Groovy, ANT, Maven, Jenkins, Linux, J2EE, Python, Groovy Scripts, SQL Server, Confluence, Crowd, Stash, Jira, Fisheye.

Confidential, MIAMI, FL

JIRA ATLASSIAN DEVELOPER/ENGINEER

Responsibilities:

• Configured end to end Jira software to meet client’s requirements
• Worked with stakeholders to document and determine new features for deployment
• Created, managed and supported all administrative functions associated with Atlassian product Suite
• Committed code changes written in ScriptRunner for custom groovy scripts utilizing JIRA ScriptRunner to create an automated and dynamic ADSS request form.
• Evaluated and managed the usage Atlassian add-ons to meet team and business needs
• Designed & Managed complex Jira/Confluence queries, dashboards for operational/performance reporting metrics and status reports
• Understood system architecture of upstream and downstream impacts when implementing solutions
• Managed all aspects of internal deployment projects and work closely with the internal teams on status, issues and communications
• Expertized in using ScriptRunner for JIRA to run groovy scripts, administration / maintenance of scripts, powerful JQL functions and scripted fields.
• Created and maintained technical documentation and user-guides
• Conducted user- and help-sessions for new features or implementations

TECHNICAL ENVIRONMENT: Jira 5.x/6.x, Maven, Stash 2.x, ScriptRunner, Crowd 2.x, Confluence 3.0.x, Bit Bucket, Fisheye, GIT, UNIX, Linux, J2EE, iLog JRules, PERL, Shell Scripts, SQL Server, Windows/NT

Confidential, WESTON, FL

ATLASSIAN DEVELOPER

Responsibilities:

• Installed and configured various Atlassian Tools (JIRA, JIRA Software, Confluence, Fisheye & Crucible, BitBucket, Bamboo, Crowd)
• Integrated Confluence, BitBucket, Fisheye & Crucible and Bamboo with JIRA
• Upgraded and migrated Atlassian tools.
• Worked on Setup JIRA Project, Issue type, Workflows, custom fields, Field Configuration Schemes, Permission schemes and Notification Schemes.
• Customized JIRA dashboard by adding gadget, manage user access and add-ons.
• Worked on Setup Confluence spaces, knowledge bases, create templates and permissions
• Created source control tools, branches, pull requests.
• Successfully set up build plans using Atlassian Bamboo to poll for changes and fetch source code from remote Git repository, build the entire application and finally deploy it to integration environment.
• Worked on Setup integration of BitBucket with JIRA and Bamboo in order to access related code changes and builds when browsing a build result and a JIRA issue.
• Worked on Setup and configure Fisheye with Crucible to connect to mercurial repositories and index code changes along with the option to perform code reviews and integrated with JIRA.
• Worked on Setup Git revision control system on Atlassian BitBucket and local development environments.
• Worked on Setup Crowd for user management
• Configured secure database in PostgreSQL, create database users with appropriate privilege on the database
• Worked on Setup JIRA Service Desk, Request Types, Service Desk Forms, Queues, SLAs, Reports
• Worked on Support JIRA Service Desk and act as an agent.
• Point of contact for set-up, maintenance and ongoing development of build/ integration infrastructure
• Created project in JIRA, customize project dashboard by adding gadget, manage user access and add-ons Add custom workflow integrated to custom fields and screens to perform automate project flow among different departments.
• Used Behavior plugin in JIRA to make a particular custom field mandatory within the workflow.
• Created WiKi spaces in Confluence, update documentations, add JIRA issues to personal Confluence page.
• Setup LDAP Directory in Crowd
• Integrated and configured Jira with Crowd
• Integrated and configured Bamboo with Jira
• Resolved issues as they arise with JIRA Projects and Confluence in coordination with JIRA hosting partner team.
• Experience in writing/building/integrating custom modules for JIRA/Confluence
• Created JIRA and Confluence user guide, admin guide, workflows, screens and other administrative activities.
• Integrated JIRA projects with Confluence Pages and construct Confluence pages
• Experienced in migration of confluence workspaces to new datacenter also in confluence upgrading
• Integrated Confluence with Fisheye, CVS with Jira, Imported issues from CSV into Jira. Published Jira gadgets and dashboards on confluence page.
• Worked on Setup integration of Stash with JIRA and Bamboo in order to access related code changes and builds when browsing a build result and a JIRA issue.
• Worked on Setup and configured Fisheye with Crucible to connect to mercurial repositories and index code changes along with the option to perform code reviews and integrated with JIRA.
• Worked on Setup Git revision control system on Atlassian Stash and local development environments.
• Worked on Atlassian maintenance support for - Atlassian JIRA, Stash, Agile, Tempo Time Tracking, Confluence, Service Desk, Fisheye, Crucible, Bamboo, Service Desk, SVN, and GIT.
• Customized Atlassian JIRA 6.2.2 and Atlassian Confluence 5.5.6 by developing various plugins, event listeners and scripts in Java, JavaScript, Groovy Script, Jelly Script and JSON.
• Worked with cross-functional teams to support JIRA and Tempo in ways that will help them improve their business process.
• Ability to write Java and Java Script for custom JIRA development work
• Worked on Integration of Tempo Time Tracking Tools in JIRA.
• Worked on Add on such as Tempo, Jira Capture, Jira Agile, Service desk, Portfolio and Zephyr, QA Symphony.
• Used Groovy scripts on Script Runner plugin to write custom scripts for Jira.
• Installed various Jira plugins such as Jira client, Jira importer plugin, Jira Charting Plugin, the connector for Microsoft project and Jira Misc Custom fields.
• Installed Add-ons such as Craftware Search linked issues for Jira, Gliffy Confluence plugin, Jira Capture, Zephyr, Tempo, Service Desk.
• Worked on Add on such as Tempo, Jira Capture, Jira Agile, Service desk, Portfolio and Zephyr, QA Symphony.
• Enforced inclusion of JIRA ticket ID in commit messages to ensure mapping of each feature to the corresponding feature branch in Stash.
• Configured secure database in PostgreSQL and MySQL, create database users with appropriate privilege on the database and perform database performance tuning.
• Installed and Integrated MySQL database on master database server
• Setup Single Sign on between Jira and Crowd
• Developed server-side scripts to customize GIT and integrate it with tools like Gerrit, Bugzilla, JIRA and Jenkins.
• Integrated the Rally connector so that defects can be tracked in both JIRA and Rally.
• Modified all screens and add custom fields to better align with current process
• Defined and managed release planning and branching strategy of GIT servers.
• Worked on Automation of scripts, software builds, and deployments.
• Worked on Atlassian maintenance support for - Atlassian JIRA, Stash, Agile, Tempo Time Tracking, Confluence, Fisheye, Crucible, Bamboo, Service Desk, SVN, and GIT.
• Coordinated with different teams before and after the production deployments.

TECHNICAL ENVIRONMENT: Jira 5.x/6.x, ANT, Maven, Stash 2.x, Crowd 2.x, Confluence 3.0.x, Bit Bucket, Fisheye, GIT, UNIX, Linux, J2EE, iLog JRules, PERL, Shell Scripts, SQL Server, Windows/NT

Confidential, DALLAS, TX

JAVA DEVELOPER

Responsibilities:

• Redefined processes and implemented tools for software builds, patch creation, source control, and release tracking and reporting, on UNIX platform.
• Worked with Subject Matter Expert to Build and Release Management methodologies, hands-on experience creating and managing the various development and build platforms, and deployment strategies.
• Built and deploys J2EE application in Web Sphere.
• Built and maintain SQL scripts and execute different scripts for different environments.
• Assisted with maintaining current build systems, developed build scripts, and maintained the source control system.
• Managed the source codes repository of multiple development applications using SVN version control tools.
• Merged release branches to the trunk after the production release and resolved the conflicts if any during the merge in Subversion.
• Created analytical matrices reports for release services based on Remedy tickets.
• Trained offshore team members and responsible for knowledge transfer.
• Performed weekly and on-call deployments of application codes to production environments.

TECHNICAL ENVIRONMENT: Java, J2EE, UNIX, Gradle, GIT, SVN, ANT, Jenkins, Web Sphere.