Executive Administrative Resume

SUMMARY
Over 15 years of project management and executive administration experience in marketing, customer service and commercial and residential building/design. Managed budgets exceeding $20mm, hired and managed employees/external contractors and developed/managed budgets to ensure timely completion of multiple projects within client expectations and budgeted guidelines.

PROFESSIONAL EXPERIENCE

Confidential, Denver, CO
Executive Administrative Professional 1999 to 2009
Manage projects, communication, budgets and staff associated with administrative function to support Human Resources, Marketing and Supply Chain and Asset Management executives for this Fortune 150 energy provider.

Prepare advanced correspondence including letters, memoranda and reports.
Conduct, synthesize and analyze secondary research. Prepare recommendations.
Hire, direct and lead the work of other administrative professionals and contractors.
Track and analyze gaps for $20mm budget.
Successfully handle customer and vendor contacts and resolve issues
Plan, coordinate and manage events.
Managed company\\\'s recognition award program with outside vendor

Confidential, Englewood, CO
Customer Service Manager 1996 to 1998
Oversee all subdivisions including Canyon Ranch in Highlands Ranch, the #1 selling subdivision in metro Denver (1996 and 1997).

Conduct orientations; supervise completion of work, and pre-walk units prior to movein to ensure quality of construction and installations.
Developed policies and procedures for Quality Assurance which resulted in 50% improvement in turn-around time
Oversee warranty department and serve as liaison between homeowner and outside management on matters relating to quality control.
Handle issues and resolve complaints and problems.
Served on the Board of Directors for the Home Owners Association.

Confidential, Denver, CO
Consultant 1994 to 1996
Completed Brooks Tower Residences renovation for this #1 selling project involving the conversion of 500 apartment units to luxury condominiums.

Developed budget for $15M renovation.
Prepared written specifications, drawings and schedules.
Obtained competitive bids for all phases of the project, purchased materials and scheduled/supervised construction, delivery, and installation throughout the project.
Involved in all aspects of customer relations and problem solving.

Confidential, Alexandria, VA
Owner/Consultant 1981 to 1993
Created successful business devoted to Interior Design specializing in conceptual design and planning for residences costing a million dollars and above.

Confidential, Washington, D.C.
Designer 1979 to 1981
Commercial, Architectural and Interior Design Firm. Responsible for programming, design development, contract administration and construction/design documents.

EDUCATION

Bachelor of Arts in Interior Design

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