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Sr. Tech Associate(system Administrator) Resume

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Objective:
To build a successful career in the challenging environment of an organization that could utilize my inherent skills to contribute towards the growth of the organization.

Certifications:
Certified in SCSA(SUN Certified System Administrator) for SOLARIS 10 OS.

Summary:

  • Over 6 years of experience in Solaris and Linux as System Administrator.
  • Experience working on Administration and troubleshooting the Linux/Solaris IT infrastructure and application servers across different departments of the bank.
  • Experience in Managing incidents reported through netcool,email and user calls.
  • Experience in resolving user created/automated issues
  • Experience in Enabling/disabling ports according to user’s requests raised through proper channels with managers approvals.
  • Worked on Installations and upgrade of software packages upon user request.
  • Worked on NFS creation and file system maintenance.
  • Escalating net backup issues to backup team upon unsuccessful attempts.
  • Coordinate and implementing s/w rollouts through planned change requests.
  • Worked on Planning and implementing changes through Global Change Management requesting system.
  • Experience in Reporting and documentation of daily activities.
  • Worked on VERITAS volume manager.
  • Experience in Cluster(ing).
  • Worked on VMware tools.

Technical Skills:

  • Operating Systems : UNIX(Solaris and Linux), DOS,Windows 98/2000/XP, Veritas, clustering
  • Tools and Utilities : BMC Remedy and BMC Patrol,TeamQuest and VMware.
  • Database : SQL, UML,
  • Web Technologies : HTML, DHTML, Javascript

Education:

  • Bachelor of Computer Engineering

Work Experience:

Client : Confidential.
Duration : April 2009 – May 2010
Project : EMEA UNIX SUPPORT MERRILL LYNCH
Role : Sr. Tech Associate(System Administrator)

Description:

  • Was working as UNIX System Administrator for MERRILL LYNCH PROJECT.
  • Project Description
    We provide support to the global client which has around close to 3000+ servers, a heterogeneous environment which includes Solaris & LINUX. As a part of ADC we provide L2+ of support spread across all the Data centers in EMEA region. ADC UNIX team provides 24*7.The ADC has setup to handle software as well hardware problem and user raised one. A team of 09 members manages 3000+ servers in heterogeneous environment.
  • Contribution
    Installing RPM s and PKG s on various platforms of websevers like UNIX, IBM HTTP Servers, Solaris and RedHat Linux Servers. Also Deploying policies to Development Environments and to deploy the same policies in QA and production Environments package creation by exporting form development and importing them to QA then to Production. All the processes (Decommissions, Productionisation, etc.) that the project is in need. Handling the various Issues faced by the clients.
  • ROLES : UNIX SA
  • Administration and troubleshooting the Linux/Solaris IT infrastructure and application servers across different departments of the bank.
  • Managing incidents reported through netcool,email and user calls.
  • user creation/management.
  • Enable/disable ports according to user’s requests raised through proper channels with managers approvals.
  • Installation and upgrade of software packages upon user request.
  • NFS creation and file system maintenance.
  • Escalating net backup issues to backup team upon unsuccessful attempts
  • Coordinate and implementing s/w rollouts through planned change requests.
  • Planning and implementing changes through Global Change Management requesting system.
  • Reporting and documentation of daily activities.

Client : Confidential,India
Duration : January 2006 – March 2009
Project : EMEA UNIX SUPPORT MERRILL LYNCH
Role : Unix System Administrator

Description:

  • I have worked for 3 yrs as UNIX SYSTEM ADMINISTRATOR for MERRILL LYNCH PROJECT.
  • Support provided as remote administration for more than 3000+ web servers for UK region(24/7 basis)
  • Installation and maintenance of Linux and Solaris servers.

Projects Profile:

Environment(with skill versions)Languages: NA
Database :MySQL
Tools :BMC Remedy and BMC Patrol
O/S :Unix (Solaris,Linux)
Hardware : Sun SPARC & Intel

  • Project Description:

We provide support to the global client which has around close to 3000+ servers which includes Solaris & LINUX. we provide L2+ of support across all the Data centers in EMEA region. UNIX team provides 24*7. The team handle software as well hardware problem and user raised one. A team of 12 members manages 3000+ servers in heterogeneous environment.

  • Contribution:
    Installing RPM s and PKG s on various platforms of web severs like UNIX, IBM HTTP Servers, Solaris and RedHat Linux Servers as per requests. Also Deploying policies to Development Environments and to deploy the same policies in QA and production Environments package creation by exporting form development and importing them to QA then to Production. All the processes (Decommissions, Productionisation, etc.) that the project is in need. Handling the various Issues faced be the clients.

ROLES :UNIX SA

  • Administration and troubleshooting the Linux/Solaris IT infrastructure and application servers across different departments of the bank.
  • Managing incidents reported through netcool,email and user calls.
  • User creation/management.
  • Enable/disable ports according to user’s requests raised through proper channels with managers approvals.
  • Working from Citirx.
  • Managing servers in VMware tool.
  • Performing releases and upgrade of packages in Veritas servers.
  • Installation and upgrade of software packages upon user request.
  • NFS creation and file system maintenance.
  • Escalating net backup issues to backup team upon unsuccessful attempts
  • Coordinate and implementing s/w rollouts through planned change requests.
  • Planning and implementing changes through Global Change Management requesting system.
  • Reporting and documentation of daily activities.

Client : Confidential,India
Duration : March 2005 – Dec 2005
Project : Unix support
Role : Team Member

Description :

We provide support to the global client which has around close to 500+ servers, a heterogeneous environment which includes Solaris & LINUX.

Roles & Responsibilities:
Installing RPM’s and PKG’s on various platforms of web severs like UNIX, IBM HTTP Servers, Solaris and RedHat Linux Servers. Creating/Deleting user accounts in development, QA and Production servers. Maintaining the documentation. Handling the various Issues faced by the clients. Maintaining the internal sites of the company. Pushing the releases, which are required by the servers as per the requests. Coordinating with other teams.

Client : Confidential,India
Duration : Oct 2004 – Feb 2005
Project : Bug Zero and Test Cases
Role : J2EE Developer

Description:

This project is a web based bug tracking, defect tracking and issue tracking system which is used in a distributed environment to report and track bugs of different projects via a shared central resource. The data is stored centrally on the server, which makes it especially suitable for distributed teams, who can use just the web browser to access it. No local software needs to be installed on the client and all web browsers are supported. The project Bug Zero provides a cost effective enterprise grade solution and is user friendly and powerful. It has all the practical functions of professional issue tracking software, yet offers an intuitive, simple & straight forward user interface that requires no end user training at all.

We are in full control of the tool, using this project any developer with minimal knowledge can easily check for the correctness of the code with out any errors. The Administrator is responsible for the maintenance of this system, based on the category of the Admin, Users or Guest. The various parts of the system are made available to the User.
Technologyused: Servelets, Jsps (J2EE) andOracle as back end.

Client : Confidential,India
Duration : Feb 2004 – Oct 2004
Project : Testing
Role : Tester
Description:
This project is a web based tracking system which is used in a distributed environment to report and track bugs of different projects via a shared central resource. The data is stored centrally on the server which makes it especially suitable for distributed teams, who can use just the web browser to access it. It is user friendly and powerful. It as all the practical functions of professional issue tracking software, yet offers an intuitive, simple & straightforward user interface that requires no end user training at all. We are in full control of the tool, using this project any developer with minimal knowledge can easily check for the correctness of the code with out any errors. The Administrator is responsible for the maintenance of this system, based on the category of the Admin, Users or Guest the various parts of the system are made available to the User. And we will perform testing when the bugs/issues occurred will correct them and will inform the Admin for checking and making any corrections from there end.


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