SUMMARY

• Configuration and maintenance of Network Services and Security
• Networking Utilities: Active Directory, Group Policy, DNS, DHCP, VPNs, Routing and Remote Access protocols, RAID, SMTP configuration, TCP/IP sub-netting, LAN/WAN, Ethernet
• Security Tools: Firewall and Proxy Server configuration, Antivirus applications, Disaster Recovery and Remote Management, Fault Tolerance tools, Network Hardening via Intrusion-Detection/Prevention systems.
• Proficient in resolving and troubleshooting Microsoft and Linux/Unix based environments
• Microsoft Windows operating systems including: XP Professional & Home, Vista, Windows 7, Server 2003, and Server 2008
• Hardware and driver installations and upgrades
• Hardware: Hard drive and peripheral component installation; RAID; Hubs, Switches, Routers; Firewalls; Workstation set up and configuration including scanners, PCs, servers, routers, networking and troubleshooting printers, wireless devices
• Software / Application configuration, maintenance, and upgrades
• Microsoft Office Suite Word, Excel, PowerPoint, Outlook; Virtual Servers and Networking
• Consistently seeking out and learning new technology
• Experienced in management of over 15 staff members
• Experienced in encouraging and maintaining communication lines within a team environment
• Reliable, Dependable, Professional & Service Oriented
• Effective, multi level communication while discussing technical issues with end users and IT professionals alike.
• Used Quest extensively for:

PROFESSIONAL EXPERIENCE

Confidential,
Norcross, GA
Microsoft Exchange Lead Messaging Consultant July 2011 - Present

• Worked as a lead Microsoft Exchange migration engineer performing migration from 2003 to 2010 for 10,000+ users
• Coordinated with junior team members to check the project status and deal with issues regarding project completion
• Design & planned and executed the Exchange migration phases and co-existence between the legacy and the 2010 environment
• Developed PowerShell script (ps1) files for exporting users, groups, contacts, and distribution list from the legacy Exchange environment
• Developed PowerShell script (ps1) files for importing users, groups, contacts, and distribution list into 2010 environment
• Installed and configured the client access servers with high availability utilizing CAS Array and Load Balancing
• Implemented multiple HUB transport servers with shadow redundancy
• Designed, sized-out and configured High Availability on the Mailbox Servers using a DAG Failover Cluster mail and hub transport server
• Configured transport rules with hub transport server
• Design & establish change management procedures
• Design & implement disaster recovery procedures
• Isolate DMZ and development networks from the production network
• Installed new Blackberry Enterprise Servers,
• Migrated blackberry users from 3.64/4.0 to 4.1 in new Exchange organization,
• Migrated mailboxes, public folders, contacts and distribution lists from Exchange 2003 to Exchange 2010

Confidential,
Indianapolis, IN
Senior Messaging Engineer (Exchange Lead) Aug 2010 June 2011

• Designed & Implemented the Active Directory upgrade from 2003 to 2008 prior to the phase of building, testing and deployment of Exchange 2007.
• Led a 7 member migration team to successfully planning and analyzing of the approx 8,000 user client environment.
• Performed updates to the schema, installing Domain Controllers, DNS, WINS, DHCP, CAS, Hub, clustered Mailbox servers (CCR, LCR) and created build docs.
• Coordinated the migration efforts of this very large global e-mail system from Lotus Notes clients, Exchange 2000 and Exchange 2003 to Exchange 2007.
• Created backup and restore solutions for the exchange databases.
• Supported migration issues 24/7 by configuring & troubleshooting user’s issues with Exchange server, Outlook clients, Black Berry clients, Calendar issues, utilized PowerShell scripting to automate the repeating tasks,
• Performed monitoring Exchange events utilizing Microsoft SCOM and migration related application & other issues.
• Built Windows Server from the scratch, setting up directory structures files on hard disk drives.
• Relocated, installed, built/configured systems, servers, workstations, and printers.
• Installed operating system, application software, and updates.
• Deployed and troubleshooted the TCP/IP (Transmission Control Protocol/Internet Protocol) with tools such as PING, TRACERT, IPCONFIG, NSLOOKUP, among others.
• Established a QA test LAB for Microsoft Exchange 2007 & Exchange 2003 in separate forests for pre migration testing activities, proof of concepts and quick functional fixes. Quest EMW tool was used for migrating Lotus Notes clients

Confidential,
Butler, NJ
Microsoft Exchange Engineer Nov 2008 Jul 2010

• Designed, Implemented and administered a 12-server clustered Exchange 2007 system for 12,000 users interfacing with Lotus Notes system serving 85,000+ mailboxes.
• Created Powershell scripts to automate Exchange administration tasks.
• Prepared servers and users for migration to Lotus Notes as part of acquisition integration.
• Performed security and identity services for users.
• Liaison to parent company for email system integration services.
• Cleared backlog of 200 email system trouble tickets in first week.
• Built Windows Server from the scratch, setting up directory structures files on hard disk drives.
• Relocated, installed, built/configured systems, servers, workstations, and printers.
• Installed operating system, application software, and updates.
• Deployed and troubleshooted the TCP/IP (Transmission Control Protocol/Internet Protocol) with tools such as PING, TRACERT, IPCONFIG, NSLOOKUP, among others.
• Developed processes and procedures for user creation and modification.

Confidential,
San Diego, CA
Exchange Administrator May 2007 Oct 2008

• Built 4-server Exchange Server 2003 system and migrated 3000 users from Exchange 5.5.
• Administered Exchange email system and McAfee Webshield Email gateway appliances.
• Administered over 150 terabytes of storage array systems from multiple vendors.
• Deployed 30 terabyte EMC Clariion/Centera SAN system for high-availability medical imaging system.
• Redesigned 2-tier Veritas BackupExec/EMC Clariion enterprise backup system backup system to accommodate rapid server and data growth.
• Developed Disaster Recovery plans for various infrastructure systems.
• Managed server room infrastructure, environmental requirements, power distribution, and layout.
• Redesigned power infrastructure for hospital datacenter with increased remote/lights out capabilities.
• Migrated large fileserver structure to updated hardware for increased capacity.
• Built Windows Server from the scratch, setting up directory structures files on hard disk drives.
• Relocated, installed, built/configured systems, servers, workstations, and printers.
• Installed operating system, application software, and updates.
• Deployed and troubleshooted the TCP/IP (Transmission Control Protocol/Internet Protocol) with tools such as PING, TRACERT, IPCONFIG, NSLOOKUP, among others.
• Project-managed and performed multiple installations and integrations of various vendor systems.
• Managed the server environment of 200+ Windows servers throughout 5 hospitals and remote locations.

Confidential,
Merriam, KS
Microsoft Messaging Engineer Dec 2006 Apr 2007

• Administered Exchange 2003 server system for 1900 users spread across large geographic area.
• Researched and implemented Exchange archiving solution.
• Tuned Proofpoint antispam gateways.
• Installed new Exchange servers for Double-Take replication system.
• Set up SAN storage for Exchange servers.
• Supported all messaging users for enterprise.
• Built Windows Server from the scratch, setting up directory structures files on hard disk drives.
• Relocated, installed, built/configured systems, servers, workstations, and printers.
• Installed operating system, application software, and updates.
• Deployed and troubleshooted the TCP/IP (Transmission Control Protocol/Internet Protocol) with tools such as PING, TRACERT, IPCONFIG, NSLOOKUP, among others.
• Final removal of Lotus Notes connectors after migration.

Confidential,
San Antonio, TX
E-Mail Migration Consultant Aug 2005 Nov 2006

• Responsible for all company\'s network infrastructure.
• Designed, deployed and supported firewall/proxy/VPN systems.
• Designed, deployed and supported mail system based on MS-Exchange Server 2000 among different branches.
• Built MS-Exchange Servers 2000 (Back-End/Front-End) from scratch and installed them.
• Developed and implemented a disaster recovery policy for mail system critical environments, besides backup procedures and network security.
• Maintained the Exchange environment by: updating service pack/hot fix; Active Directory, disk systems (arrays), mailboxes maintenance; server/system baseline determination.
• Configured Active Directory and applied group policy in the company’s Windows 2000 network.
• Designed, implemented, tested, tuned LAN, WAN including NT/2000 servers and deployed desktop systems (Windows 9x/ME/NT/2000/XP).
• Built Windows Server from the scratch, setting up directory structures files on hard disk drives.
• Relocated, installed, built/configured systems, servers, workstations, and printers.
• Installed operating system, application software, and updates.
• Deployed and troubleshooted the TCP/IP (Transmission Control Protocol/Internet Protocol) with tools such as PING, TRACERT, IPCONFIG, NSLOOKUP, among others.
• Installed, configured, and maintained IPMonitor network monitoring software.
• Analyzed, isolated, resolved software and hardware conflicts, hardware failures.
• Maintained a Point of Sale System (Inventory and Cashier Management).

Confidential,
Bethesda, MD
System Administrator May 2003 Jul 2005

• Installed Windows 2003 Server on Proliant Server.
• Responsible for Active Directory design, implementation and administration.
• Administered Exchange Server 2003.
• Created User in Exchange Server and Mail boxes.
• Monitored all NT servers.
• Installed DHCP and DNS through Active Directory.
• Created OU in container using VBS scripts.
• Created users accounts using VBS Scripts.
• Trouble shooting all MQ Series Scripts using Windows 2003 server.
• Monitored all VERITAS Netback up and Backup Exec.
• Basic Knowledge of Cisco Router, 3600, 3750.
• Able to perform basic configuration on Cisco Routers.
• Maintained all Intel Servers and Upgraded patches as required.
• Strong use of Lotus Notes and able to install on client desktop.
• Moderate use of Linux and basic maintenance.

TECHNICAL SKILLS

• MS Exchange Server (2003/2007/2010)
• Windows Server 2000/2003/2008/R2 (x86 & x64)
• Active Directory
• DNS
• DHCP
• EMC and NetApp Storage Solutions
• Virtualization (Hyper-V and VMWare)

CERTIFICATIONS

• Cisco Certified Network Associate (CCNA)
• Microsoft Certified (MCSE) 2003
• Microsoft Certified (MCITP) 2008
• Exchange Certified ( Exchange 2007)
• Exchange Certified ( Exchange 2010 )
• Share Point Service Certified 3.0 (Share Point)

EDUCATION

• Associate Degree in IT Network and Security Management