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Technical Support Resume

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OBJECTIVE: To excel in providing excellent customer service.

JOB TITLE:

Teacher/Coach 08/2011 - 08/2012 Confidential Houston, TX
Taught World History plus coached football and basketball.

Teacher/Coach 08/2010- 08/2011 Confidential Sweeny, TX
Taught World History plus coaching football and basketball.

Teacher/Coach 08/2007 - 06/2009 Confidential Alvin, TX.
Taught 7th grade Texas History and 8th grade U.S.History. Coached 8th grade football and basketball.

CSR III 08/2004 - 08/2007 Confidential Houston, TX
Answered inbound calls from clients that needed assistance with processing their passports or visas for international business or pleasure travel overseas. Co-developed the Passport Reservation Department at CIBT.

Technical Support 04/2003 - 07/2004 Confidential Dallas, TX
Answered inbound calls from alarm technicians involving troubleshooting customers\' alarm systems. Scheduled jobs for technicians.

CSR II 01/2001 - 02/2003 Confidential Dallas, TX
Answered inbound calls from business clients requested telephony services and assisted with troubleshooting issues.

EDUCATION:

  • Received Bachelor of Arts degree in History.

SKILLS: Knowledge of Microsoft programs such as Word, Excel, Power Point, and Internet Explorer.

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