Summary

• Total Work Experience: 7 Years 7 Months
• Linux/Unix (Redhat/AIX/Solaris/HP-UX/SUSE) Experience: 6 Years 1 month
• IT Work Experience: 6 Years and 4 months
• Electronics Engineering Experience: 1 Year 3 Months
• PostGraduate in IT
• Redhat Certified Architect (RHCA)
• Redhat Certified Datacentre Specialist (RHCDS)
• Redhat Certified Security Specialist (RHCSS)
• Redhat Certified Engineer (RHCE) RHEL 4 & 6
• Redhat Certified Systems Administrator (RHCSA) RHEL 6
• Redhat Certificate of Expertise in
• EX401 Enterprise Deployment, Virtualization and Systems Management
• EX423 Directory Services and Authentication
• EX436 Red Hat Enterprise Clustering and Storage Management
• EX333 Red Hat Enterprise Security: Network Services
• EX429 SELinux Policy
• RH442 Red Hat Enterprise System Monitoring and Performance Tuning
• ITIL education and experience in an enterprise environment.
• Excellent Documentation skills.
• Python and Bash scripting skills.
• CCNA

Employment History:

Linux Experience: 6 years

Employer: Confidential. West Pennant Hills.
Title: Senior Automation Engineer
Department: Technology Innovations
Duration: (14th April 2012 - 16th November 2012 ) [7 months]
Employed as: Contract.

. Duties and responsibilities:

• Assist in defining, installing and maintaining Midrange unix servers.
• Ability to lead from a technical perspective enterprise wide automation projects.
• Lead solution design and development of automation initiatives.
• Undertake lead role in proactive resolution of system related problems.
• Suggests and/or implements solutions to resolve problems and ensure a high level of customer satisfaction.
• Interfaces with 3rd party support vendors for problem resolution.
• Gather information to assist in the analysis of client business requirements.
• Under direction, utilises a proven technology to plan, organise, design, install, operate and maintain complex systems.

Achievements :-

• Certification of Red Hat SOE for Telstra.
• Semi Automate build phase of Red Hat SOE.
• Various script remediation and process automations
• LDAP in POC stage.

Employer: Confidential.
Title: Infrastructure Designer (Linux).
Department: IT hostings
Duration: (17th September 2011 - 18th March 2012) [6 months]
Employed as: Contract.

Duties and responsibilities:-

• The position of the Infrastructure Designer is primarily responsible for design oversight, coordination and services related to an aligned Portfolio within IT hosting's.
• This responsibility has a key focus for providing design governance of the design and engineering artefacts created for projects in the portfolio and for providing as needed technical subject matter expertise to the ESSS Product Management team and other BU stakeholders.
• The responsibility fits within the overall IT hosting's team with accountabilities for ensuring the effectiveness, reliability and optimum performance of deployed solutions.
• Ultimately the efficient delivery of design solution services provides business units and customers with predictable service within acceptable costs.
• Provide support to align IT hosting's Services manager(s) to ensure quality infrastructure & platform solution deliverables, content and outcomes.
• Assist coordination of IPS resources for specific initiatives or projects within the aligned Portfolio.
• Undertake solution design for the technology component of projects, including the identification of opportunities for re-use across multiple programs and initiatives and from previous solution designs, and identification and mitigation of any solution design issues or risks
• Provide technical consulting and advice to projects during the analysis and design phases of projects, such that the solution designs being deployed are aligned to IT&T strategy and architectures
• Ensure effective engagement, quality & timely delivery of Infrastructure designs.
• Ensure Infrastructure designs are delivered to operate effectively to deliver business and cost outcomes & requirements.
• Ensures that IT infrastructure design initiatives are consistent and re-used with the standard catalogue components.
• Promote architecture principles, patterns, standards and guidelines across projects and programmes
• Provide feedback on effectiveness of the target solution architecture, including any comments that impact or change the target solution architecture and standards
• Advise on approach to solution design and recommend alternative approaches where required
• Contribute to the development of design standards
• Work within a team environment and across business units to complete associated tasks
• Enforce the ESSS's Infrastructure design principles and governance in the Infrastructure design stack.
• Demonstrate a commitment to customer service, teamwork, and a high performance culture.
• Delivery of Infrastructure designs to operate effectively to deliver business and cost outcomes & requirements across CBA.
• Enforces the ESSS's Infrastructure design principles and governance in the Infrastructure Design Stack.
• Optimise customer satisfaction with technical support and design.
• Provide a safe working environment for all staff within the Department

Achievements :-

• Automated Linux Patching via Satellite
• Automated System registration process, with RHN Satellite Server.
• Capacity Plan, Backup and DR design for RHN Satellite.
• Designed HA cluster for various projects on Virtual and Midrange environments.
• Cloud (IPAAS) level automations.
• Designed IPAAS SOE in build phase.
• Provided performance turning solutions for both virtual and physical RHEL systems.
• Designed Security (iptables and selinux policies) on paas SOE.

Employer: Confidential, Mascot NSW
Title: LINUX SYSTEMS ENGINEER
Department: Infrastructure and Operations
Duration: (20th October - 20th September) [2 Years 11 months]
Employed as: Permanent - Full Time

Duties:-

• Network environment over a 100+ Linux (Redhat) and 60+ Unix (AIX) servers
• Work with developers, project managers, engineers other BIS technical teams on various Projects.
• Work with other BIS technical teams to proactively research, locate and deploy necessary tools and processes to identify troublesome trends as they develop.
• Primarily responsible for design, implementation and support of all Linux/Unix operating systems and application systems that run on Linux/Unix environment.
• Managing all Redhat Linux systems centrally through Redhat satellite server and patching all Redhat Linux systems.
• Automation of daily processes, such as deployments, patching, system build and other BAUs.
• Manage backup and data integrity infrastructure and applications.
• Monitor and manage the production environment to ensure that it is performing to defined service levels.
• Management of system availability through CE monitoring tools (Nagios, Cacti, Urchin).
• Coordination in development of strategies of production systems redundancy/availability levels including DR requirements.
• Deploy effective operating systems, databases and application patch strategies to ensure all production services are kept current and supportable.
• Troubleshoot systems, quickly and effectively.
• Adhere to change, incident and problem management processes.
• Determine technical and non-technical requirements and makes recommendations to Management.
• Participates in the acceptance of Linux/Unix application systems into the production environment and ensure that requirements have been met in order to support the initiative and to facilitate day to day administration.
• Develop and manage appropriate support strategies to ensure the effective operations of all CE production systems to defined service standards.
• Define and administer the appropriate processes, tools and procedures to ensure that systems/applications are backed up and data retained in accordance with business requirements.
• Develop processes, policies and documentation.
• Operational checks of key systems.

Achievements :-

• Automated build of an in-house tier1 system using RHN and Chef server.
• Planned, designed and implemented Redhat Linux patching process and procedures across 100+ servers using RHN. Improved processes on the Linux patching cycle.
• Designed and implemented high availability cluster suite for in-house applications of 2 nodes using Redhat cluster suite.
• Compiled and implemented SELinux Policy on CNET data downloads for an in-house system.
• Integrated Monitoring Application Nagios for multifunctional ability with RHN, Inventory system (Assyst), centralized logging system (Splunk) and mobile messaging.
• Assisted with methods for analysing system and networking performance, and tuning configurations for specific application loads to co-develope strategies and implementation procedures for the migration of Physical Machines to VMs. Currently 100% Redhat Linux systems are virtualized.
• Used the methodology of performance tuning and capacity planning to assist in the migration of SAP from AIX to Redhat. Currently 100% SAP systems run on Redhat Linux.

Employer: Confidential, Mount St, North Sydney.
Title: SYSTEMS ADMINISTRATOR
Duration : (8th January ­­2007 - 17th October 2008) [1 Year 10 months ]
Employed as: Permanent - Full Time

Duties:-

• Network environment has 20 servers (12 CentOS servers) and over 180 client computers
• Support to all windows and MAC machines.
• Support to MS word, excel, power point applications.
• Setting up all kinds of mail clients.
• Creating mail accounts in Eudora mail server.
• Setting up MFDs and giving support on them.
• Network environment has 18 servers and over 180 client computers
• Administering 4 routers.
• Performed Design, Implementation and support on Linux servers.
• Administered Learning Management System (Moodle ).
• Administered Document management System (Knowledgetree) .
• Administered Web document Management System (Alfresco) .
• Administered Nagios Network Monitoring tool.
• Administered Wireless Network using Apple Airport Extreme.
• Administered DansGaurdian (Internet Content Filter) on Squid Servers.
• I also maintain 4 Mac X servers and ADS support on 2 Windows 2003 servers.
• Administering centralized authentication of Linux systems through Fedora Directory Server.
• Administering web servers by Web Host Manager and cpanel.
• Installed, Configured and Administered Squid proxy server.
• Incident and problem resolution.
• Maintaining up to date system documentation.
• Performing backups for web servers and backup shell scripting.
• Shell Scripting in various applications and automations.
• Provide on-call / after-hours support, with remote access to network and servers.
• Setup the remote access from my home connection to the office network.
• Administered backup software (Amanda).
• Creating mail accounts in sendmail.
• Administering the GLPI Inventory system
• Documenting all procedures in an illustratable manner while troubleshooting and installing.

Achievements :-

• Designed and Implemented Linux Gateway security system. (Linux Router) .
• Installation and setup of Fedora Directory Server for ADS synchronisation of 50+ AD users to Redhat clients.
• Implemented Web Content Management System (Joomla) .
• Implemented Learning Management System (Moodle ).
• Implemented and configured Document management System (Knowledgetree) .
• Implemented and configured Web document Management System (Alfresco) .
• Designed and Implemented Nagios Network Monitoring tool.
• Implemented Wireless Network using Apple Airport Extreme.
• Implemented IDS/IPS snort.
• Designed and Implemented backup software (Amanda).
• Implemented DansGaurdian (Internet Content Filter) on Squid Servers.
• Implemented Bear printing system.

Employer: Confidential, Chatswood.
Duration: (13th September 2006 - 26th December 2006) [3.5 months]
Employed as: Freelance - Contract - Full time
Title: SOFTWARE TESTER and TECHNICAL SPECIALIST

• Testing software products developed by the company
• Develop test plan/test cases
• Produce reports and documentation
• Provide customer on-site installation and support
• Provide technical/user training support, pre-sale and post-sale support
• Support administration for Network and systems at office.
• Performance testing on companies software products over varies computer configurations
• Provided technical support to customers of phone and messengers
• Testing products in office and installing them at site
• Training clients with our products.
• Documenting improved methods of Installation and Troubleshooting.
• Administering web (apache), file (nfs & samba) and mail (sendmail) servers at office.
• Supporting Windows and CentOS Linux machine's at office.

Employer: Confidential
Duration: (24th July 2006 - 12th August 2006) [3 weeks]
Employed as: Contract - Full time
Title: TECHNICAL HELPDESK SUPPORT

It was a one month project on E Census Specialist-Project for 2006 census outsourced to.
Role : Customer Service Representative for its eCensus department.

• Providing census related solutions and technical solutions to Inbound calls
• Provide telephone support for both Census Inquiry and Technical Help Desks
• Offer information and solutions with regard to issues based on the census paper form and internet based response form
• Electronic census number allocation, complaints escalation, technical issues, collector enquiries
• Research database for elucidation to query
• Provide resolutions on any IT problems presented.

Electronics Engineering Expirence: (Total 1 Year 3 Months)

Employer: Confidential. Ahmedabad
Duration: (7th April 2003 - 30th July 2004) [1 Year 3 months]
Employed as: Permanent - Full time
Title: SALES AND SERVICE ENGINEER
Semitronics engineer's automation in industrial machinery.

• Business to Business marketing and sales of products (electronic instruments, software packages, engineering solutions).
• Service the electronic instruments for automations in industrial machinery.
• Install and configure software applications (Database applications, Instrument monitoring applications).
• Erecting and commissioning electronic automation instruments
• Upgrading electronic instruments and software applications.
• Linking electronic instruments with computer networks.
• Training users about our products

Education:

• Masters in Information Technology (MIT)
• Graduate Diploma in Information Technology
• Diploma (Electronic systems and design)
• Diploma (Electronics and communication)

Vendor Professional Certifications:

RHCA ( Red Hat Certified Architect )
RHCDS ( Red Hat Certified Datacentre Specialist )
RHCSS ( Red Hat Certified Security Specialist )
RHCE
RHCSA
CCNA (2003 -2006) Expired

Technical Exposure
Note: These Exposures were acquired via professional experience and/or
Professional course Lab exposure

Proxy servers

Squid - Excellent

SKILLS

• RH401 Deployment, Virtualization, and Systems Management - Excellent (Certified)
• RH423 Directory Services and Authentication - Excellent (Certified)
• EX436 Clustering and Storage Management - Excellent (Certified)
• RH442 System Monitoring and Performance Tuning - Excellent (Certified)
• RHS333 Security: Network Services - Excellent (Certified)
• RHS429 SELinux Policy - Excellent (Certified)

Programming/Scripting/SQL Languages:

• Bash - Excellent
• Python - Good

Server OS

• RHEL 3,4,5 and 6 - Excellent
• CentOS 4,5 - Excellent
• AIX 5 - Good
• Solaris - Good
• HP-UX - Good
• MS windows 2000 - Good
• MS windows 2003 - Good

Client OS

• Fedora - Excellent
• Open SUSE - Excellent
• Ubuntu - Excellent
• Microsoft Windows XP/ Vista/ 7 - Excellent
• MAC OS 10.3 (Panther) / 10.4 (Tiger) - Very Good

Mail Servers

• Sendmail - Very Good
• Postfix - Very Good
• Eudora - Very Good

Creating Certificates

• ssl - Excellent

Project Management

• Microsoft Project 2002 - Very Good
• PMBOK - Good

Web server

• Apache Server Configuration - Excellent
• Apache Access Configuration - Excellent
• Apache Encrypted Web Server - Excellent
• IIS - Very Good
• Virtual Hosts - Excellent
• DansGaurdian (Internet Content Filter) - Excellent

IDS/IPS

• Snort - Very Good

Network Devices

• Cisco 1300,1600,1900 series routers and switch's - Good
• Netgear, SpeedTouch, Dlink routers - Excellent
• Apple Airport Extreme - Excellent

Monitoring

• Nagios - Excellent
• Cacti - Excellent
• Urchin - Very Good
• Splunk - Very Good

Routing

• Linux as a Router (Gateway) - Excellent

Monitoring

• Nagios - Excellent
• Cacti - Excellent
• Urchin - Very Good
• Splunk - Very Good

Routing

• Linux as a Router (Gateway) - Excellent

Monitoring

• Nagios - Excellent
• Cacti - Excellent
• Urchin - Very Good
• Splunk - Very Good

Routing

• Linux as a Router (Gateway) - Excellent

Monitoring

• Nagios - Excellent
• Cacti - Excellent
• Urchin - Very Good

Competencies

• Communication - Oral: Expert
• Communication - Written: Expert
• Customer Engagement: Sound
• Influence / negotiate: Sound
• Process Design & Improvement: Sound
• Team work and cooperation: Sound
• Analyse/make decisions: Sound
• Adaptability and innovation: Sound
• Results focus: Sound
• Bpay Business Knowledge: Basic