Senior System Administrator Resume

SUMMARY

11 years Overall IT Experience
11 years Networking
7 years Cisco Routers (3745, 2621)
7 years Cisco PoE Switches (3750, 3560, 3550)
5 years Cisco PIX 515E
5 years Cisco Aironet 1200 Access Points
5 years EIGRP
4 years OSPF
5 years Cisco Network Assistant and PIX Device Manager (PDM)
2 years Cisco Security Device Manager (SDM)
7 years Virtual Trunking Protocol (VTP)
7 years Spanning Tree Protocol (STP)
7 years GFI Security Scanner
8 years SNMP
6 years Frame Relay
6 years SolarWinds
8 years WhatsUpGold
8 years Symantec / Veritas Backup Exec
3 years Spiceworks
1 year AdventNet ServiceDesk Plus
11 years TCP/IP
8 years Win 2K Server
4 years Win 2003 Server
11 years DNS/DHCP
11 years WINS
7 years Active Directory
11 years HTTP
11 years OSI Model
11 years Windows Networking
Excellent Communication Skills

PROFESSIONAL EXPERIENCE

Confidential Greensboro, NC July 2008 to May 2009
Senior System Administrator

Manage the acquisition, installation, and maintenance of the organization’s local area network hardware and software
Manage network operations to include: troubleshooting connectivity problems; installing & maintaining routers; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores
Manage and provide support for the Google and Fast Track web servers
Manage, create and implement GPO’s
Manage and maintain production system administration including log monitoring, health checks, maintenance and troubleshooting
Manage escalated help desk tickets using AdventNet ServiceDesk Plus
Manage inventory, licensing, and upgrading of processes and procedures in respect to new software and operating systems
Manage corporate and production anti-virus, software updates, Microsoft WSUS, and necessary environments to test, troubleshoot and deploy the listed technologies
Install, support, and configure software applications running on Windows Server 2003
Administration of server backup and recovery using Back Up Exec 12.5
Provide 2nd and 3rd tier support in troubleshooting server issues
Work with developers and clients to develop strategic solutions using Windows Server technology

Confidential Greensboro, NC Sept 2001 to June 2008
Network Administrator

Maintains contact with outside vendors in the maintenance, service and purchase of technical products
Project management: Implementation of VoIP, and Metro Ethernet
Network Infrastructure Installation
Install, configure and maintain Cisco 3745 and 2621 routers
Install, configure and maintain Cisco 3750, 3560 and 2950 switches
Install, configure and maintain Cisco Wireless Aironet 1200
Administer Cisco 515E PIX Firewall
Maintain network spanning multiple sites
Help define overall security strategies and procedures
Evaluate new and emerging products and technologies
Installed and configured network devices
Support Exchange 5.5 and Exchange 2000
Installed and configured server and workstation hardware and software
Create and administer user and group accounts
Troubleshoot network, logon, printer, software and hardware problems
Provide training to staff on technology
Support Windows NT 4.0, Windows XP Professional and Windows 2000 Professional
Support Windows 2003 Server and Windows 2000 Server.
Configured servers using IIS.
Set up/Install/Configured Active Directory.

Confidential Winston-Salem, NC Sept 2000 to Aug 2001
Desktop/Network Analyst

Provided desktop configuration and maintenance for Dell, Gateway, and IBM Compatible PCs.
Provided laptop configuration and maintenance for Dell, Gateway and Compaq.
Installed hardware and software.
Installed Windows NT/Workstation and Windows 98.
Supported and used Lotus Notes and Microsoft Office 2000.
Installed and maintained HP printers.
Performed troubleshooting for logon, printer and hardware problems

Confidential Albany, NY Sept 1998 to Sept 2000
Network Technician

Create and administer user and group accounts.
Setup and administer network printers.
Backup and restoration of files and directories.
Experience supporting and using Windows NT Server and Workstation 4.0 and Novell 3.12.
Experience supporting and using CCMail, PCAnywhere, ArSc Serve, and Microsoft Office 97.
Installed and configured network servers and workstations.
Installed and configured: hard drives, floppy drives, CD ROM drives, sound cards, modems, Network interface cards, and memory.
Installed and configured: TCP/IP, DHCP, WINS, and DNS.

EDUCATION

Projected graduation date, 2011
Cisco Certified Network Associate Training Course.
Microsoft Windows 2003 Server Training Course.
Microsoft Professional Certification, 1998
Implementing and Supporting NT Server 4.0, Ikon Office Solutions, 1998
Implementing and Supporting NT Workstation 4.0, Ikon Office Solutions, 1998

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