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Senior Systems Analyst Resume

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SUMMARY Proven track record for delivering quality products and satisfying clients with clear, understandable communications and customer focus. Solid work ethic. Very knowledgeable of the role Information Technology plays in an organization. Extensive experience in a wide variety of functions within the information technology field, including systems analysis, design, and client, peer, and management interaction at all levels.

EXPERIENCE

12/02 - 10/09 Confidential, Tallahassee, FL

Senior Systems Analyst

Responsibilities included programming and analysis for the Florida and the Washington, DC Medicaid Management Information Systems, which processed Medicaid claims, provider information, and transactions for over 5M Medicaid recipients. Technologies used included Cobol II, VSAM, DB2, CICS, Endevor, Easytrieve, and Fileaid in a mainframe environment. Strong emphasis in Recipient (Front End) systems. Also contributed to several other government contracts.

  • Served as administrator for the in-house Automated Data Dictionary system.
  • Designed, programmed, tested, and implemented software to remove old information from recipient VSAM files.
  • Participated in efforts to keep off-hours production processing running smoothly, by fixing program errors; opening, closing, or verifying VSAM files; or using utility programs to fix data errors.
  • Developed documentation for a variety of audiences, from technical personnel to end-user groups
  • Was principal software developer in a massive effort to modify county information in several hundred programs
  • Participated in data conversion efforts, using in-house and commercial software, to transfer data from one platform to another
  • Developed, tested, demonstrated to the client, documented, and implemented all core software for the Front End (Recipient) portion of the state's compliance with the MMA (Medicare Modernization Act) for the Florida Agency for Health Care Administration (AHCA)
  • Participated in maintenance of several programs in a project implementation using SQL and DB2
  • Participated in software quality testing and reviews using Rational ClearQuest and SQL

6/00 - 4/01 Confidential, Delray Beach, FL

Developer

Responsibilities included building (packaging) and deployment of the Flycheap.com and Flight Attendant software, which are the front ends to two web sites, one for consumer access and the other for industry access, to airline reservation services. Also participated in development of in-house utilities for tracking processing errors and listing folder (directory) contents using Visual Basic 6, ASP, and HTML.

8/98 - 2/00 Confidential, Coral Springs, FL

Contractor

Responsibilities included programming, analysis, technical assistance, system design, and user interface for maintenance of the Debit Back Office Support System, which handles receipt of transmitted data from gateway service providers, processing, reconciliation, and reporting of debit transactions, using Cobol II, VSAM, Easytrieve, Endevor, and Fileaid in a mainframe environment.

  • Participated in efforts to keep off-hours production processing running smoothly, by fixing errors in Cobol programs, reorganizing VSAM files, or using utility programs such as Fileaid
  • Participated in Disaster Recovery efforts when Hurricane Floyd flooded a partner data center by providing alternative processing facilities using IBM and other utilities
  • Participated in the conversion of VSAM files to extended compressed format, thus tripling the files' capacities, using utility programs from IBM and other vendors

EDUCATION

B.S. cum laude, Computer Science

COMPUTER EXPERIENCE

Hardware:

  • IBM 30xx, 4341, 370/168, 158, 3390
  • Amdahl 470/V6
  • IBM PC and clones

Software:

  • MVS/XA/JES3
  • VM/CMS
  • ADS/O (light)
  • TSO/ISPF/DMS
  • VSAM
  • INQUIRE
  • OS/VS2
  • IDMS
  • LOTUS 1-2-3
  • OS/MVS Utilities
  • CULPRIT
  • IBM Advanced Function
  • FILEAID
  • CICS/DLI

Printing (academic)

  • Panvalet
  • IMS DB & DC (light)
  • DB2 (light)
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Access (light)
  • Word Perfect 5.1
  • Information Management (Change Management tool) (IBM)
  • Endevor
  • Lotus Ami Pro
  • Viasoft (light)
  • Librarian

Languages:

  • Assembler
  • COBOL
  • Easytrieve Plus
  • FORTRAN
  • PL/1
  • Mark IV
  • Visual Basic (light)
  • HTML (light)
  • ASP (light)

TECHNICAL TRAINING

Palm Beach Community College

Oracle:

Introduction to Visual Basic

Intro. To SQL and PL/SQL

Advanced SQL and SQL*PLUS

Tallahassee Community College

Oracle 7 for Appl. Developers

Introduction to Java Programming

Database Concepts

Affiliated Computer Services

DB2 [UDB]

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