Systems Analyst Resume

SUMMARY OF QUALIFICATIONS

Versatile team-player with more than six years of valuable, hands-on and international experience in improving processes and implementing systems across corporate and non-profit sectors.
Strong background in operational process design, ERP system implementation and personnel training.
Outstanding skills in communication, building relationships with clients, colleagues and partners, and building consensus.

EMPLOYMENT HISTORY

Confidential Jul. 2010 – Oct. 2011
MICROFINANCE CAPACITY BUILDER AND TECHNICAL ADVISER – Full-Time Position

Developed operations at this grassroots microfinance organization, whose goal is making sustainable livelihoods financing accessible to those living in the urban slums and rural fringe areas of Kisumu, Western Kenya.
Redesigned the end-to-end client on-boarding, loan operations and credit evaluation processes. Trained 11 local staff and implemented loan and financial Management Information System, thus greatly improving accountability and productivity.
Expanded outreach from 800 to 1,200 clients and more than doubled total loans disbursed from USD 45K (KSH 4M) to USD109K (KSH 9M) by making client and loan oversight, evaluations and interventions more effective and sustainable.

Confidential– Los Angeles, CA May 2007 – Apr. 2010
MANAGEMENT AND TECHNOLOGY SENIOR CONSULTANT – Full-Time Position

Gathered requirements and prototyped an ‘Electronic-Sell-Through’ interface to distribute 300K digital media assets to customers of Fox Entertainment. Liaised with client groups, customers, and developers to integrate 3 repositories and consolidate existing websites, thus creating a scalable and low-cost solution that reused existing technology investments.
Created a film-vault recovery plan and group as part of business continuity to maintain NBC Universal Studios’ demand fulfillment of movies and episodic shows to its TV and Cable Networks customers, and to replace over 60K assets destroyed in the aftermath of a fire. Worked with the client Strategy, Tech. and Vault Operations teams to estimate asset replacement costs of more than $50M for the corporate insurance settlement.
Streamlined inventory ‘future-state’ processes to track and ship news footage tape-assets for NBC News by consolidating existing tape inventory and archive processes in Los Angeles and New York. Integrated processes into the existing asset management system for Universal Studios, thus bringing greater asset visibility, control and availability.

Confidential– Los Angeles, CA Apr. 2005 – Apr. 2007
HUMAN CAPITAL CONSULTANT – Full-Time Position

Redesigned archaic, inflexible and complex legacy budget control processes, thus enabling a very large west-coast K-12 school district, with over 746K students, to cost-effectively manage $4B in annual Human Resources budgets for over 1K schools and central offices in SAP-HR. Worked with the client Budget Director, contractors and offshore developers to roll-out a ‘Position Budget Control’ solution that improved efficiency and offered robust and flexible reporting.

Confidential– Los Angeles, CA Jul. 2003 – Mar. 2005
SYSTEMS ANALYST – Full-Time Position

Designed an automated supply chain management solution in SAP between Nissan USA and FedEx, in order to manage 5K dealer-to-dealer daily shipments of 250K SKUs across all dealerships, representing part of a $7M automated b2b supply chain solution. Collaborated with client operational leadership, contractors, FedEx IT.

EDUCATION
B.Sc. in BUSINESS ADMINISTRATION, MINOR in INTERNATIONAL RELATIONS