Professional Summary:

• Close to 9 years of solid IT experience in wide range of technologies working in Insurance and Finance domains.
• CSM-Certified Scrum Master. Excellent understanding on agile project execution methods.
• Excellent understanding on Servant Leader, Scrum of Scrum, Sprint planning, Product backlog, Remove impediments, Facilitate Meetings, Mediate Disputes, teach scrum, manage the process,Jiggle,protect team from distractions, Communicate with stake holders, Keep track of time.
• Excellent domain knowledge in Insurance and Finance.
• ALMI - Associate, Life Management Institute certified.
• Extensive experience in SDLC, SRLC projects using IBM Mainframe technologies.
• Worked for leader clients as Systems Analyst, IT Team lead, IT Technical lead, Developer.

• Proficiency at various levels of project execution- Requirements capturing, analysis, estimations, Functional presentations, design, construction, unit, system and integration testing, implementation and documentation.
• Worked closely with lines of business/operation areas to identify and specify complex business requirements and processes. Provided 24 x 7 on call support for maintenance and support projects.
• Experienced in using various methodologies in Software Development Life Cycle (SDLC), Software Release Life Cycle (SRLC) with CMM Model and ISO quality standards.
• Excellent customer service orientation and excellent verbal and written communications skills.
• Good Interpersonal skills, team player, commitment, result oriented, hard working with a quest and zeal to learn new technologies and undertake challenging tasks.
• Demonstrated track record of successful in implementing different ideas to add value for clients and solve various business issues.

Skills Profile:

• Requirements Management, Impact analysis and Effort Estimation.
• Design, Build (coding) and Review of Design Documents and Source Code.
• Request Tracking, Project Scheduling, Status Reporting, Issue Tracking and timely escalations.
• Conduct Defect prevention meetings to improve quality.
• Reviewing design specification, Interaction with Data.
• Analyzed, Performed POCs, Planned and implemented various products in insurance industry.
• Acted as a primary liaison between the client department and Information Systems department.
• Prepared and Reviewed System Requirements.
• Reviewed Detailed Test Plan and Test Cases.
• Resolved Developers and Testers issues.
• Created User Acceptance Test Planning documents. Conducted User Acceptance.
• Actively participated in the planning and scheduling of day to day tasks.
• Ensured the completion of all activities / tasks with an acceptable quality and requisite approvals from management.
• Ensured the timely completion of the SIT, UAT testing effort on the project by coordinating with Business SMEs / SIT/UAT Testers and IT Developers.
• Proven leadership skills involving managing, developing and motivating teams, to achieve common objectives.
• Able to work on own initiative and as part of a team.
• Structured Requirement analysis and Design Skills.
• Highly motivated, dependable troubleshooter and problem-solver.
• Customer-focused performer who is committed to quality in every task - from personal interaction with co-workers and users to high level of service provided to company / customer.
• Valued contributor who performs confidently and effectively under pressure and thrives on challenge.
• Good communicator and good listener.
• Enthusiastic learner who quickly grasps concepts and skills on the job.
• Good understanding on Life, Property Causality, Health care and Credit card systems.
• Technical proficiency in IBM mainframes.
• Hands on experience on Project execution tools-Sharepoint, BMC Remedy, Clarity, Comet, Netop.

Skills Profile:
Leadership and Domain
Management and Leadership Skills

• CSM-Certified Scrum Master.
• Performed Systems Analyst, Onsite Coordination roles.
• Performed Team Lead, Project Lead roles.

Domain Knowledge

• Good hands on experience in Insurance and Finance.
• Achieved ALMI certification in Insurance.

Functional

• Good understanding on Life, Property, Health care systems.
• Good understanding on TAX/Payroll, Finance applications.

Technical

OS/390,OS/2,MS-DOS,WINDOWS 98,XP,MS Office, Visio.

Environment

Insurance, US-Tax Payroll, Mainframes.
COBOL-II, JCL, MVS, VSAM, DB2, CICS, Datacom, Pacbase.

Database

DB2, Datacom, IMS DB, SPUFI,QMF

Languages

COBOL-II, JCL, SQL.

Project process tools

Sharepoint,BMC Remedy, Clarity, Comet, Netop,

Other

Tools: CA7, CA11,Endevor,Expeditor, File-aid, Changeman, WINSQL,APA.
ASG-Tools: Insight, Encore, Smarttest, SuperCE, Pacbase, Lotus notes.

Certifications:

• CSM-Certified Scrum Master.
• ALMI - Associate, Life Management Institute certified.
• LOMA280 -Principles of Insurance.
• LOMA290 -Insurance Company Operations.
• LOMA301 -Insurance Administration.
• LOMA311 -Business Law for Financial Services Professionals.
• LOMA320 -Insurance Marketing.
• LOMA356 -Investment Principles and Institutional Investing.
• IBM DB2 UDB V 8.1 Family fundamentals Exam-700.

Education:

• Bachelor of Technology in Computer Science and Engineering

Professional Organizations:

• SPI-Software Paradigms International (Since May'2012).
• Palvai global services (.5 Yrs).
• Capgemini (5.5 Yrs)
• WIPRO (.5 Yrs)
• GE (1 Yr)
• Maintec (9 Months)

Professional Experience

Credit release 12.09
Confidential, Lorain, OH
May 2012 to Present
Technical Lead.

MST uses a mix of Internet, wireless, client/server, midrange, and mainframe technologies to meet Macy\'s business needs. The project objective is to incorporate Citi card compliances into Macy's credit applications.

Responsibilities:

• Working as a Tech Lead and leading offshore team of 10 members.
• Working extensively in analysis, design, development and test phases of 12.09 release project.
• Among many applications, taking care of Authorization, letters and Archival process.
• Working extensively on Batch and online programs (Cobol/JCL/CICS/DB2/Datacom).
• Working on enhancements of these applications for compliance changes.
• The changes are for Factors and Scores, Income Reasonability and Verify 18; MACY's is removing its score model and using the actual bureau scores & factors.
• Providing solutions for different Integration and User acceptance testing issues/bugs.
• Co-ordination with offshore and providing proper analysis and guidance to team.
• Participating in status meetings, calls, bug review meetings and project meetings.
• Worked towards Implementation of the project.

Environment: Credit card system. COBOL-II, JCL, MVS, DB2, CICS, Datacom.

WGS Claims
Confidential, Thousand Oaks, CA
Dec 2011 to April 2012
Systems Analyst.

WGS 2.0 is the health care claims processing system in WellPoint. Contract is coded on eWPD, and once Construction is complete, it is sent to WGS mainframe. Data loaded by mainframe jobs to contract profile DB, which is used by Adjudication Engine to process the health claims.

Worked on performance and scalability to reduce the CPU utilization and SSCRs.

Responsibilities:

• Project coordination, Design, Coding, Testing, Implementation.
• Performance evaluation, Conduct POCs.
• Functional, Technical design presentations.
• Worked as a Tech Lead and leading offshore team of 7 members.

Environment: Claims processing on healthcare insurance, COBOL-II, JCL, MVS, IMS DB, DB2.

TAP- Policy administration
Confidential, Chicago, IL
July 2010 to Sept 2011
Systems Analyst/Team lead.

CNA-Tailored Account Processing (TAP) is the system of 6 LOBs to provide insurance in Property and Causuality.LOBs include Auto, General Liability, Commercial, Inland Marine, Crime and New business having complex operations such as issuance, Cancellations, out if sequence and Financial interface.

Maintaining the TAP application by providing service to customers. Performing database corrections, handling policy errors, providing solutions to remedy tickets, fixing the code flaws in the system, testing the resolutions and implementation.Ensure the adherence of various processes, SLAs, make sure 24/7 application availability to customers.

Responsibilities:

• Acted as a liaison between the business, client and the offshore IT team.
• Coordinated all the development, Maintenance and testing activities.
• Helped in understanding requirements to IT team and offshore teams.
• Reviewed System Requirements.
• Assisted in creation of all design documents and test plans and test cases.
• Involved in design activities.
• Created system test plan and test cases. Helped in system testing.
• Attending the meetings with ISO business representatives to implement the new requirements.
• Created the Runbook, Requirement Traceability Matrix.
• Worked on Project coordination, Design preparation, Implementation.

Environment: Policy administration system on Property & Casualty insurance, COBOL-II, JCL, MVS, DB2,CICS.

Policy Administration
Confidential, Hyderabad, India
July 2008 to June 2010
Systems Analyst/Team lead.

AXA France operates in Life Insurance, Property & Casualty, Asset Management, Assistance, Legal Protection, Banking and Private Management products & Services. The aim of the perimeter extension is to add more perimeters to existing MACAO system.

Perimeter Extension is the group of 11 applications listed below:

Valuation : Claim Valuation; Basile : Data base.
Commissioning : Calculation of Brokers, General Agents commissions.
Referential : Contractual agreements, Delegated management organizations.
SCG : Account Interface Application; FHPE : Premiums Receipts.
FGI : Management of premium (Individual); FTC : Management of premium (Group).
Confidentiality : The right to the environment, RACF, The application level authority.
Distributors : Personal or business client who brought the policies in the insurance society.
Repository : Group of tables with accounting and data transactions are stored.

Responsibilities:
Project Lead Backup

• Capacity Planning, Query log inferences, Issue and Risk log maintenance.
• Metrics, Dashboards and Project plan updating.
• Team Lead for Perimeter Extension application

• High level Estimations, Project and task level scheduling, tracking and reporting.
• Handle the critical tickets, Mentor the team to meet the deadlines.
• FAST team member, SPOC for Group life team on:

• Client interactions, Knowledge management and sharing.
• Update the team on Process, Functional, Technical knowledge, checklists, POCs and update the documents.
• PDA group member and Review member

• Perform the Pre-Delivery Audit on Group life deliverables for Quality.
• Perform the Construction and testing reviews on critical components for Group life deliverable.

Environment: Policy administration system on Life, Property & Casualty insurance, COBOL-II, JCL, MVS, VSAM, DB2,CICS,PACBASE.

EDI claims
Confidential, Hyderabad, India
Feb 2008 to June 2008
Systems Analyst/Team lead.
EDI claims process to integrate the claim credit requests. The software will have to be able to take care of the credit requests passed on via ADS flow (v2.4 ), but also manage the reception of DCS flow (in v1.4 et v2.3). These processing necessitates the reception of the data transferred by the delegates, the control of this information's, If need arises a facilitation of the transferred data, by the management servicesof AXA, the creation of invoices in the management delegated application.

Responsibilities:

• Team Management, Task Allocation and monitoring, Design, Construction, and Testing.
• Escalation of issues and risks up front CUT on Pacbase components, TAT on EDI, Mentor team members in critical CUT.

Tax Engine Restructure
Confidential, Dimas, CA
Nov 2007 to Jan 2008
Developer.

Performed an end to end system testing on IDAHO state Efiling process components. Using ASG tools the new programs should be thoroughly tested to attain at least 75% TCA coverage. All the modifications for existing programs should be tested with 100% TCA coverage.

Responsibilities:

• Idaho efile system testing.
• Discuss with SMEs on test requirements.
• Create and execute the test cases by using Lotus notes.
• Coordinate with development teams to fix the defects.

Tax Engine Restructure
Confidential, Hyderabad, India
Feb 2006 to Oct 2007
Developer.

ADP-Pays 1-in-6 private sectors in the US. Handles employer-related functions that require extensive processing, record keeping, Technology and Up-to-date best practices- Payroll, Human Resources, 401K Retirement Services, Expense management, Professional Employer Organization, Time & Labor management Benefit Administration, Screening and Selection services.

ADP is global; it is single source of employee administration in 26 countries around the world. Overcoming the Development and testing challenges, necessitates an overhaul Of the Core Tax Application." Tax Engine Restruction" Project Use ASG tools to:

Responsibilities:

• Generate Program Complexity Metrics, Construction, testing.
• Identify Programs that need cleanup, restructure and Modularization (CRM).
• Automate the CRM Process.
• Perform White-box testing (Using ASG-Smast test)
• Understand Test Coverage (Generate TCA Reports).

Norwich Union (Aviva) is the world\'s sixth-largest insurance group and the biggest in the UK.It is one of the leading providers of life and pensions products in Europe and has substantial businesses elsewhere around the world. Its main activities are long-term savings, fund management and general insurance.

Functionality Specification:

Currently the scheme file on the Lenci platform enables the schemes to be identified by a field, which is of size 3-digits and character 'Numeric'. This results in a limit of 999 schemes that can be processed on the system. Business requires the system to be able to allocate unique numbers for up to 5000 schemes.

Responsibilities: Design, Construction and testing.

Environment: Life Insurance, IBM-Mainframes, COBOL-II, JCL, MVS, VSAM, DB2,CICS.

Confidential
Confidential, India
Sept 2004 to Sept 2005
Application support specialist.

The main objective is to ensure that respective System's batch jobs runs on time as per the schedule without any delay and all the respective CICS online regions up on time without affecting business. Maintain the four mainframe systems i.e. Sy3, Olive, Dandelion and Teal.

Sy3 : GE Consumer Products; Olive : GE insurance solutions.
Dandelion : GE Transportation ; Teal : NBC Universal.

Responsibilities:

Took the role of a Team Member, and the responsibilities involved:

• Ensuring the timeliness of the batch cycle is one of the important CTQ's.
• Ensuring the timely availability of online regions.
• Timely execution of one time RFS (Request for Service) request on web based tool.
• Performing the maintenance work at weekly, monthly and yearly processing.
• Interact with Onsite personnel at Cincinnati, USA to analyze, Implementation of the requests.
• Monitoring special critical processes during the Week, Month, Quarter and Year-end cycles.
• Assisting in the reporting work which normally done weekly and monthly basis.
• Working with application support teams to resolve abends.
• Ensure the adherence of the process to the SEI CMM and SIX SIGMA Quality standards.