Career Summary
12 years of experience in system management analysis, planning, design, testing, security, installation and maintenance of Classified and Unclassified computer-communications networks.

TECHNICAL EDUCATION

Fayetteville Technical Community College - 2 years - AS
Tech Skills Technical College - 3 years - MCSE-CCNA-IWS

COURSE OF STUDIES

Cisco, ICND, BACN, BCMSN, MCSE, Trend Micro
Citrix, Network Instruments, DLP Solutions, Quantum, Barracuda, Cisco UC,
Cisco Security Devices, Cisco Call Manager and Unity system.
Microsoft MCSE. Microsoft Server technologies, Active Directory. Linux and Mac Products.

EXPERIENCE

Senior Network Engineer Confidential, Orlando, FL Oct2009 - July 2012

Worked with many different technologies and platforms during employment with LBG. Managed all aspects of network hardware and software. Managed all network devices including but not limited to Cisco ASA 5505 and 5510's (IPS Device) located at each colo facility. Utilized Cisco 3660 layer 2/3 switches and Cisco 2960 PoE for Cisco phones. The company used 2811 Routers (4PRI's Total) for PRI connections.fManaged Colo In Tampa was Cisco 6500 Core router using Microtech Servers for Firewall and call record storage. Custom built auto dialer (Linux Based) for customer contact solution.

Utilized Cisco ospf and eigrp and BGP for Internal/External routing protocols. Used 3800 Series ISR Routers for Wan and internet connections. Cisco ASA devices were used to Firewall Web Servers and Email Servers and DMZ. Manage and maintain all relationships with all IT Vendors and Service providers for PRI and Internet connectivity (XO, Deltacom (Earthlink), Brighthouse, Centurylink). A Radware Load balancing device was utilized for Internet redundancy. A Kemp Load balancing system was used for accessing servers and providing High Availability to Virtual Server system.The Company used Trend Micro Virus Protection for servers and desktops. The Company used Trend IMHS inbound span filtering and outbound email encryption. The company used Cisco 2504 WLAN Controller for internal Wireless system utilizing RADIUS to Authenticate with Active Directory. A total of 10 Cisco Aironet 1041 AP's.

Each colo incorporates 5 Dell R900 Virtual servers using MS Hyper V (Converted from VMWare V4). Each colo had independent email servers (Imail with spam module) to support each client using MySQL database. Each location had Cisco 3660 Layer 2/3 devices All gigabit network which was connected by a 20 Meg Fiber Metro E connection to the main office. Each location had a Primary and Secondary DNS server (Windows). Each Client Platform was utilized Apache Web Server with MySQL backend to manage directory services data.

Managed Cisco Call manager 6/IPCC system using Release 5. Managed call center pc and phones (30CSR agents and 2 Supervisors) and 26 office personnel.I managed and designed all scripting and ACD design and implementation for each company (19 total). Managed all PRI interfaces and call routing using 2811 Voice routers and 3660 core switches and 2960 PoE switches. Supported Clustered MS SQL and Exchange servers located in main office to support office personnel. A combination of PHP, PERL and .Net were the most used scripting and web platforms.

Office network was a complete AD environment. Primary and Secondary DC's and DNS servers. Windows server 2003 and 2008 R2 are used. Exchange 2007/2010 (Converting)Clustered system is used for company email server. SQL 2005 Clustered environment supporting .Net applications. Internal Web Servers used IIS 7 on a Redundant Hyper V System.The company used a Unix based system for email blasting and customer web servers. The company hosted 80,000+ customer accounts for web directory service and associated email accounts. Company used Citrix Presentation 4.5 for remote client access distributed environment. The platform was upgraded to Xen App 5 in 2011.

Assisted in the designed and managed Web portal. System was design using Microsoft .net platform. All office personnel used platform to access company and customer information for billing and accounts. User Desktops were a Mixed environment of Windows XP, Windows 7 and Mac OSX operating systems.

My job at LBG was to manage and resolve all issues from all users and all network devices and servers. Userbase consisted of 65 users/80,000 customers.

Systems/Network Engineer, Confidential,, Orlando, FL Oct 09 - January 10

Initial Contract before Direct Hire. 6 month Contract was bough out after 3 Months.

Complete revamp of the entire network. Network consisted of a main office location and a Colo facility. Objective was to consolidate entire network into an Active directory domain. Moved exchange server from Colo to main office.

Setup Domain controller and joined all servers to a single domain. Created a VPN tunnel to Colo to add servers to domain also. Segmented Voice and Data traffic into 2 separate VLANs. Setup second DHCP server for Data traffic.

Setup and configured Radware device to load balance multiple ISP connections. Setup DMZ for Web servers. Created ACL's for restricting traffic inbound and outbound. Setup and configure FTP servers for each location.

Reconfigured Cisco Call Manger DID's and internal extensions. Added Dell MD 3000 system for data storage (SCSI).

*Contract was for 4 Months

Systems/Network Engineer, Confidential, Orlando, FL Feb 08 - September 09

Maxis is a MSP for Medical, Law and small business customers.
Complete network cutovers including T1, PRI, MPLS and Metro Ethernet service connections.

VPN, Firewall and Security planning and implementation. IDS, IPS system setup and implementation. Complete IT and Security Audits for LAN, Wireless, WAN which included testing of each network component.

Equipment installed and configured; Cisco, Adtran, ASA, Sonic wall, 3com, Watchguard, Checkpoint and Windows Servers and Desktops.

Install and configure complete wireless networks up 50 Plus AP's utilizing the most up to date security practices (Radius, TACACS) with Cisco 4400 series WLAN Controllers.

Microsoft 2003 to 2007 Exchange migrations up to 800 users. Managed 800 user lotus notes email that utilized Trend Micro inbound and outbound encryption.
VM Ware, Xen Server and Hyper V setups virtual machine setup and configuration.Citrix Presentation Server 4.5 and Citrix Desktop.

Interactive Intelligence/Vonexus VoIP Phone Systems (Polycom Phones).
Complete installs of Cisco Unity and Call Management systems also including UC500 Unity Express systems for small business PBX solution. The company used Level Platforms MSP management software.

Network (LAN, WAN, Wireless) and Security Assessments.Security Compliance Assessments (PCI, HIPPA).

*Supported many other software and hardware platforms.

Network Engineer, Confidential,Orlando, FL March 05 - Feb 08

Volo Communications was a VoIP service provider that terminated converted TDM traffic to IP using SS7 gateways.

Responsible for installation and implementation of network and VoIP hardware for network expansion projects and Vendor termination points.

Performed protocol-level traffic shaping to successfully integrate NetRake and Acme Packets VoIP Session Border Controllers, Sonus and Brook Trout TDM to IP media gateways and other devices with layer 2 and 3 infrastructure throughout the national core backbone. Microtech Servers were used for Storage of CDR records.

Administration of all Cisco Call Manager V4.1 and Unity Servers and devices for PBX system for 60 + users. The company used 4400 Series WLAN controllers utilizing RADIUS Authentication with Active Directory.

Communicate with a staff of 8-12 NOC Technicians on network issues related to Customer or Vendor escalated issues. Work with Telco Vendors (Peer to Peer) to setup for termination of VOIP traffic. (Testing and Production Traffic)

Configure and maintain Windows ISA 2006 and Cisco 7206 for Internet and VoIP traffic processing. Systems were also used for VPN connections for Users/Vendors and SIP signaling between each POP. Maintain proprietary .net 2.0 and Asterisk sip servers for VOIP communications and call routing.

Analyze IP traffic at the packet level using ethereal/wire shark.
Infrastructure consisted of 8600, 8000, 3000 Series Riverstone layer 2/3 switches to carry OC12 privates backbone for each POP location. Cisco 12008 Core Router for Gig Internet connection, also using all gigabit 4006 and 4912 for SBC Internal-External connectivity. Cisco 3550 devices were used for all connectivity of network and production servers.

Maintain all cabling structures throughout Network Operations Center and in remote locations (DAL, LA and NYC) around the US. Maintain Windows VPN and Cisco VPN equipment. Design and assist in the design of network infrastructure.
Maintain and configure all Windows DC and Exchange Servers. Multi OS network. Windows, Mac, Linux, UNIX.

Network Engineer (Contract), Confidential, Raleigh, NC September 2004 - May 2005

Worked as a consultant with the AOC State Court Administration to upgrade the WAN equipment in 27 different counties, which connected their statewide backbone to their Main office in Raleigh N.C.

Migrate a point-to-point T-1 WAN and Ethernet/ Fast Ethernet LAN to a 10 Meg Ethernet WAN and Gigabit Ethernet LAN backbone using Cisco 3550 Gigabit and 10/100 switches and 3745 routers.

Installed and connected wireless hardware with LAN switches using Cisco Aironet 1100 and 1200 series access points.

Integrate complete Cisco Call Manager and Unity VoIP system.

Network Admin, Confidential, Orlando, FL, May 02 - September 04

Network engineer responsible for configuring and managing a 1500 user network consisting of 3 resort properties and a main administration facility
utilizing Cisco Gigabit Ethernet multilayer switches with a redundant-core architecture. Environment was WIN2003 Server and WIN 2000 desktops.

Network consisted of a Gigabit fiber ring around Universal Studios, which connected their internal backbone with all properties.

Developed implementation plans for equipment placement, and performed test to insure sound integration of networking components.

Designed Bandwidth Allocation system using Cisco BBSM hardware that utilized a public /24 address space.

Install and manage server upgrades including DC (Windows), Mail Servers (Lotus), and network connectivity.

All cable installations were done in house by our technicians.

Assistant to the director of IT with Infrastructure design/changes during the Royal Pacific Resort Construction Phases.