Sr. Network & Citrix Administrator

• Microsoft Certified Engineer (MCSE) and a Certified Citrix Engineer Administrator (CCEA) with eleven years of rock solid experience in IS and R & D.
• Experience in supporting large enterprise environments with up to 60,000 desktops.
• Resourceful and expedient problem-solver. Industrious, enterprising, and analytical.
• Experienced with mid-sized to Enterprise size Active Directory implementations.
• Ability to design an Active Directory implementation as well as develop and detail cost estimates for an Active Directory implementation.
• Proven experiences in migrating from NDS (Zen Works) and Domains into an Active Directory environment
• Ability to plan organizes and leads large-scale migrations.
• Storage Area Network (SAN), host bus adapter (HBA), connectivity knowledge.
• Worked with Data Center Operations or Network Operations Center to Provide 3rd level technical support to end-users and administrators.
• Strong presentation skills and strong organizing skills.
• Act as the technical liaison between project management staff and Technical Support on assigned projects intended to deploy to production.
• Responsible for ensuring that technical infrastructure details are consistently addressed and implemented for new systems and applications, improvement for future releases, and package implementations (Extensive experience with Microsoft SMS design, implementation, and administration).
• Responsible for analyzing, planning, installing configuring, testing, maintaining, documenting, and providing technical support for Microsoft Active Directory and Citrix Metaframe Environment.
• Experience working on large deployments across several geographical locations, implemented multi-language support for Microsoft and Citrix XP international environments

TECHNICAL SKILLS

Windows 2000 Advance Directory, VMWARE, Citrix, Citrix across varying versions (XEN App 4.0, 4.5, and 5) Novell4.x, 5.x, Windows NT 4.0NT/2000 Server, IIS 4.0 & 5.0, Active Directory Server, DNS, TCP/IP, HTTP/HTTPS, LDAP, ODBC, Veritas, Compaq Insight Manager, Microsoft Clustering, MS SQL Server, Citrix MetaframeXP/ XPe, firewalls, Veritas Backup Exec and Tape Libraries Data center design. Exchange 2000, Disaster Recovery, SMS, MSI, TCP/IP, WAN, LAN. Familiarity with NT CMD Shell scripting or Perl scripting Cisco Routers and Firewalls and VPN's. Knowledge of HTML. Java, Javascript, ASP, XML

EXPERIENCE

Confidential, Dec 2006 to present

• Supervise subordinate personnel including: hiring, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.
• Conduct regular and spot check inventories of merchandise, supplies, and equipment.
• Ensure that there is an adequate supply of materials available.
• Order, receive, inspect, and store equipment, merchandise, commodities, materials, and supplies.
• Verify that cash intake matches sales and inventory activity.
• Set up and close cash registers and prepare deposits.
• Receive and fill liquor orders for clubs, restaurants, and hotels as required.
• Display new items and existing stock.
• Assist customers in finding products, making selections and purchasing items.
• Resolve potential confrontational issues when dealing with intoxicated individuals, shoplifters, etc.
• Perform other tasks as assigned.

Sept. 2006 to Dec 2006 Confidential, Citrix Network Engineer (Contract Position)

• Worked under the general direction of the Technical PM and Server Team lead for the Implementation project to develop the Citrix environment.
• Accountable for system(s) and sub-system(s) utilized by the client\'s applications that are deployed via Citrix systems, including the performance of the environment across all enterprise applications accessed via Citrix.
• Leads design of the Citrix architecture to deploy functionality to Client\'s user community, including
• Presentation Server and Access Manager. Work with Citrix across varying versions (XEN App
• 4.0, 4.5, and 5)
  
• Design, install and maintain Citrix, including patches and new releases. Provide best practices and apply best security practices.
• Works with Performance Management Engineer to ensure key performance alerts and monitoring metrics are captured to ensure maximum uptime and performance.
• Configuration and maintenance of Systems including servers, front-end processes, dictionaries, screens and other peripheral components relative to Clinical Information Systems.
• Architects the Citrix environment to support all Epic environments.

Dec 2005 to Dec 2006 Confidential
Sr. Microsoft Windows and Citrix Network Engineer (Contract Position)

• Senior Technical Citrix Architect and Microsoft Active Directory Architect, who can architect, implement and support a large Microsoft networks and Citrix Server Pres 4.0 and 4.5 Farm environments.
• Citrix N-Tier Architect consults with other IS teams, internal business partners, and external clients to set technical direction for Citrix and Terminal services based solutions.
• Citrix Project Manager may serve as the project leader or senior project member for the development, programming, and or implementation of major IS infrastructure changes, installations or upgrades related to Citrix and Terminal Services.
• Provide 24x7 on call support for IS Services Citrix support team (point of escalation for internal Citrix Services team). Mentor other associates in project management for small to medium projects.
• Implemented Vmware to cut cost of servers purchases and to consolidate existing server environment.
• Preformed day-to-day administration for ESX farm.
• Performed the cut over of physically servers to Virtual servers with Vmware Tools and management console.

Aug 2005 to Dec 2005 Confidential
Sr. Microsoft Windows and Citrix Network Engineer (Contract Position)

• Network Administration responsibilities included managing and maintaining a local and wide area network within a Windows NT, Windows 2000 and Windows 2003 environments.
• Supported SQL Server, Citrix, Web/IIS, Active Directory and Exchange 2000 and 2003 messaging as administrator.
• Responsible for design, test and implementation for upgrade or migration to Windows 2000 and Windows 2003.
• Project Management responsibilities included management of internal and consultative staff on multiple consecutive projects.
• Demonstrated clear and concise verbal and written communication skills at levels appropriate for the intended audience in a professional manner.
• Configured Vmware server to support Citrix environment
• Experience in Network Operations Center (NOC) operations and/or training
• Responsible for design, test and implementation for upgrade or migration to Citrix Metaframe XPE and Pres Server 3.0
• Installed and administered Citrix products Metaframe XPE and Pres Server 3.0 and 4.0 such as Installation Management Services, Resources Management Services, Secure Gateway Services and Citrix Nfuse.
• Generated reports from information gathered from metrics of the Resource Management Services.
• Provide best practices and apply best security practices
• Installed and configured VMware servers for disaster recover in the production environment.

April 2005 to Aug 2005 Confidential, (Orlando, FL)
Sr. Windows and Citrix Network Administrator (Contract Position)

• Installed and administered Citrix products Metaframe XPE and Pres Server 3.0 such as Installation Management Services, Resources Management Services, Secure Gateway Services and Citrix Nfuse.
• Responsible for design, test and implementation for upgrade or migration to Citrix Metaframe XPE and Pres Server 3.0 with Windows 2003 Active Directory.
• Installed Citrix Presentation Server 3.0 on VMware Servers.
• Installed and configured VMware Server for test Labs with Citrix Products.
• Designed Virtual Lab environment with Vmware to support Project for production.
• Configured Program Neighbor hood settings, for Citrix Metaframe XPE and Pres 3.0 Servers.
• Perform integration of current W2K and Windows 2003 Citrix Metaframe XPe Farm and Pres 3.0 Servers with Active Directory, policies and roaming profiles.
• Provide best practices and apply best security practices.
• Designed and implemented a virtual infrastructure during merger process.

Sept 2004 to Jan 2005 Confidential, (Omaha, NE)
Sr. Citrix Network Administrator (Contract Position)

• Responsible for design, test and implementation for upgrade or migration to Citrix Metaframe XPE with Active Directory.
• Assist with the design, installation and testing of Active Directory, DNS, DHCP and WINS.
• Perform integration of current W2K Citrix Metaframe XPe Farm with Active Directory, policies and roaming profiles.
• Provide best practices and apply best security practices.
• Implement group policies for group sand test integration with Active Directory.
• Prepare server images on CDs.
• Designed and implemented business-driven virtualization solutions. Managed 15 ESX hosts with 50+ virtual servers. Lowered hardware maintenance costs by over $100,000 in the first 12 months of operation by eliminating maintenance and support expenses of physical servers.
• Assisted with the design of Applications run as ASP in the Citrix Server Farm.
• Served as 3rd level support for applications issues.
• Installed and administered Citrix products such as Installation Management Services, Resources Management Services, Secure Gateway Services and Citrix Nfuse.
• Configured ICA browser settings, ICA gateways and load balancing for Citrix Metaframe servers,
• Configure Application Launching and Embedding (ALE) with the ICA Web Clients,
• Monitor and troubleshoot a Citrix Metaframe server.
• Configured Citrix Resource Manager for monitoring of Citrix Metaframe servers.
• Configured Citrix Installation Manager in an enterprise environment for easy deployment of application to Citrix Metaframe Servers.
• Configured TCP/IP, FTP & DNS.
• Generated reports from information gathered from metrics of the Resource Management Services.
• Project Management responsibilities included Hands-on management of internal and consultative staff on multiple consecutive projects.

June 2004 to Aug 2004 1 Confidential, (Omaha, NE)
Microsoft Trainer (Contract Position)

• Microsoft Certified Systems Engineer Windows
• Strong communications skills, both written and oral
• Understanding of technical concepts associated with seat management solutions, as well as
• General understanding of networks, hardware, and software
• A+ Hardware/Software and Network +
• Microsoft Clustering and Exchange 2000 knowledge
• Experience in Network Operations Center (NOC) operations and/or training
• Course taught to students with the knowledge and skills to implement, manage, and maintain a Microsoft Windows Server 2003 network infrastructure. Course intended for systems administrator and systems engineer.
• Responsible for implementing, managing, and maintaining server networking technologies.
• Implemented routing and maintained Dynamic Host Configuration Protocol (DHCP), Domain Name System (DNS), and Windows Internet Name Service (WINS)
• Internet Protocol (IP) traffic with Internet Protocol security (IPSec) and certificates
• Network access infrastructure by configuring the connections for remote access clients and managed and monitored network access.

December 2003 to May 2004 Confidential, (Chicago, IL)
Sr. Citrix Administrator (5,000+ Desktops) (Contract Position)

• Metaframe XPE deployment of 100 Compaq DL380 servers assigning 6 load-balanced server farms.
• Complete ground up installation including hardware, Raid 5, W2KOS, Metaframe XP published applications, Oracle 8 ,SQL 7., IMS/CMC, RMS, Load Balancing, Windows 2000 advanced server.
• Citrix Nfuse installation and configuration.
• Installation of Compaq Insight Manager and all server agents.
• Set up users, group accounts, rights, and permissions. Data management and desktop

June 2003 to Aug 2003 Confidential, (EGAN, MN)
Sr. Citrix Network Administrator (5,000+ Desktops) (Contract Position)

• Responsible for design, test and implementation for upgrade or migration to Citrix Metaframe XPE with Active Directory.
• Assist with the design, installation and testing of Active Directory, DNS, DHCP and WINS.
• Perform integration of current W2K Citrix Metaframe XPe Farm with Active Directory, policies and roaming profiles.
• Provide best practices and apply best security practices.
• Implement group policies for group sand test integration with Active Directory.
• Prepare server images on CDs.
• Assisted with the design of Applications run as ASP in the Citrix Server Farm.
• Served as 3rd level support for applications issues.
• Installed and administered Citrix products such as Installation Management Services, Resources Management Services, Secure Gateway Services and Citrix Nfuse.
• Configured ICA browser settings, ICA gateways and load balancing for Citrix Metaframe servers,
• Configure Application Launching and Embedding (ALE) with the ICA Web Clients,
• Monitor and troubleshoot a Citrix Metaframe server.
• Configured Citrix Resource Manager for monitoring of Citrix Metaframe servers.
• Configured Citrix Installation Manager in an enterprise environment for easy deployment of application to Citrix Metaframe Servers.
• Configured TCP/IP, FTP & DNS.

May 2002 to Feb 2003 Confidential, (DALLAS, TX)
Sr. Citrix Network Administrator (30,000+ Desktops) (Contract Position)

• Installed and administered Citrix products such as Installation Management Services, Resources Management Services, Secure Gateway Services and Citrix Nfuse.
• Configured user accounts, user profiles and system policies for full desktop deployment.
• Installed applications in the Citrix Metaframe multi-user environment with the use of the IMS, packaged applications by registry editing, and packaging with Wise, WinInstall, Installshield, and other tools (SMS, MSI technologies).
• Use various Citrix MetaFrame utilities to administer Citrix MetaFrame servers, shadowed ICA connections, measure bandwidth utilization.
• Implement server farms, published applications inside and outside of server farms and migrated published applications.
• Configured ICA browser settings, ICA gateways and load balancing for Citrix MetaFrame servers.
• Configure Application Launching and Embedding (ALE) with the ICA Web Clients.
• Monitor and troubleshoot a Citrix MetaFrame server.
• Configured Citrix Resource Manager for monitoring of Citrix Metaframe servers.
• Configured Citrix Installation Manager in an enterprise environment for easy deployment of application to Citrix Metaframe Servers.
• Generated reports from information gathered from metrics of the Resource Management Services.
• Served as 3rd level support for applications issues.
• Developed detailed network specifications and adheres to standards in support of new project scope of work.
• Recommended strategies for network growth, security, and enhancements by maximizing functionality of network equipment such as routers, switches, and hubs.
• Load balance and cluster servers in an enterprise environment.
• Installed and maintained local area network hardware and software, including servers, peripherals, network nodes, terminals, and wiring.
• Evaluated local area network hardware and software requirements and capabilities and made recommendations.
• Coordinated installation of hardware and software by others.
• Provided server build and installation documentation for hardware.
• Also documented software installation, configuration, and tweaks.
• Communicated professionally at technical and non-technical levels with business groups and peers in the Information Technology group.
• Demonstrated clear and concise verbal and written communication skills at levels appropriate for the intended audience in a professional manner.

May 2001 to May 2002 Confidential, (BARTESVILLE, OK)
Sr. Citrix Network Administrator (60,000 Desktops)

• Network Administration responsibilities included managing and maintaining a local and wide area network within a Windows NT, Windows 2000 and Novell 5.0 environments.
• Installed and configured Windows NT 4.0 servers, Windows NT 4.0 Terminal server, Windows 2000 server, Windows 2000 Terminal server, Windows 2000 Advance servers, Citrix Metaframe 1.8 servers, Citrix Metaframe 2000 servers, Citrix Metaframe XPE servers and Microsoft Back office products (Exchange 5.5, 2000, SMS, SQL, Basic & Visual FoxPro) also the use of Microsoft Proxy server, RAS server.
• Configured TCP/IP & FTP.
• Integrated Windows 2000 and Novell 5.0 with the use of DDNS and NDPS.
• Administered and configured WINS, DNS and DHCP and Active Directory.
• Provided help and guidance for the build out and testing of a Citrix environment.
• Worked with SAP Administrator in integration of the SAP Client, which would run on the Citrix Metaframe XPE (Enterprise Resource Planning (ERP) This process was Internet ready through Nfuse as well.
• Worked in a Windows terminal Server environment and done testing using the Citrix tool set.
• Installed, tested, and evaluated software products in an NT/2000 platform.
• Responsible for architecting, building and maintaining primarily NT/Windows 2000 based production systems.
• Supported SQL Server, Citrix, Web/IIS, Active Directory and Exchange 2000 messaging.
• Researched, designed, and developed computer software applications, applying principles and techniques of computer science and engineering; analyzed software requirements to determine feasibility of design within time and cost constraints.
• Managed and coordinate the information technology services billing information system.
• Supported customers with the installation, evaluation and operation of Firewalls, VPN's products in a moderate to extremely complex network environment; recreated customer\'s network in a lab environment to troubleshoot and debug issues; served as a technical resource to the rest of the call center/bench group.
• Responsible for management of the desktop support staff.
• Provide technical direction and operational support for the desktop environments.
• Responsible for hiring staff, coaching performance, training, and budgeting for a department of approximately 18 associates.
• Developed and maintained strong relationships with the operating managers and gain an understanding of the business functions at the site to provide the highest possible level of service to users.

April 1998 to May 2001 Confidential, (FORT SMITH, AR)
Sr. Network Administrator ( 5000+ Desktops)

• Installed and configured Windows NT 4.0 servers, Windows NT Terminal server, Citrix Metaframe 1.8 and Microsoft Back office products (Exchange 5.5, SMS, and SQL) also the use of Microsoft Proxy server, RAS server.
• Integrated Windows 2000 and Novell 5.0 with the use of DDNS and NDPS.
• Administered and configured WINS, DNS and DHCP.
• Performed system upgrades, performance monitoring and trouble shooting.
• Trouble shooting WAN connections DSU/CSU.
• Configured TCP/IP, FTP.
• Perform 3rd level support, as required.
• Project Management responsibilities included Hands-on management of internal and consultative staff on multiple consecutive projects from requirement definition to support.
• Advised upper management regarding all corporate networking decisions.
• Engineered and developed a corporate thin client solution which included eighty Citrix Metaframe 1.8 servers and 5000 client workstations.
• Managed and coordinate the information technology services billing information systems.
• Connected more then 600 sites by via satellite.
• Engineered and deployed the corporate Checkpoint firewall V4.0 solution and secure remote.
• Developed written procedures for installation, and solving problems of communications hardware and software.
• Directed and coordinated work of others to develop test for installs and modifications of programs.
• Performed major equipment repairs to all servers Dell, Compaq, HP and IBM.

Oct1996 to Aug1998 Confidential, (DALLAS,TX)
Network Administrator

• Responsible as network administrator for installing, implementing and supporting network configuration (Window 95/98/NT, Novell Netware) and administration functions.
• Install and configured Citrix Winframe Servers for publishing applications for users.
• Maintained and monitored procedures to ensure network communications with devices (including patch panel hubs, servers, print servers, bridges, routers, HPJetDirect box, printers, modems, workstations and other peripheral devices) and sustained connectivity to LAN and WAN.
• Created NDS objects and maintained user groups, accounts, passwords, individual login scripts, container login scripts, profile login scripts, directory rights, permissions, drive mappings, account balances, login names, volumes, etc.
• Configured TCP/IP, FTP, DLC, NetBEUI, NWLink, DNS, DHCP, NetBIOS, WINS, IPX/SPX.
• Edited and supported various server batch and startup files.
• Determined proper use of NetWare and NT network utilities such as NETADM1N, NetWare Administrator, FILER, PCONSOLE, SALVAGE, RCONSOLE, CONFIG, EDIT, LanAnalyzer, performance monitor, network monitor, disk administrator, and others.
• Responsible for Windows 95 rollout for 700+ users on 40 servers.
• Responsible for troubleshooting connectivity, interoperability, and workstations issues.

May 1995 to Oct 1996 Confidential, (ST. PAUL, MN)
Network Communication

• Responsible for the maintenance of NetWare 4.1 servers.
• Implemented LAN and WAN solutions at both the server and workstation level.
• Installed server components such as VRAM, DRAM, SRAM, Disk Arrays, Controllers, NICS, Printers, hard disks, etc.
• Resolved software, hardware and LAN connectivity conflicts by configuring and or troubleshooting various types of cabling.
• Configured TCP/IP, FTP, DLC, NetBEUI, NWLink, Client 32, DNS, DHCP, NetBIOS, WINS, IPX/SPX, Vim\'s, NETX, Token, Ethernet, LANSUP, ODI, ODISUP and other networking protocols to connect PC\'s/laptops to the network and IBM midrange and mainframe computer systems.
• Configured servers with, X.25, RLN, SHIVA, Dial up Networking, and the various Internet protocols.

EDUCATION

• 1997: Installing and Deploying Windows NT Workstation 4.0 (MOC)
• 1996: Mastering Windows Seminar, Covey\'s Seven Habits Series
• 1995 Computer Sciences University of Nebraska
• 1993-4 Computer Sciences University of Maryland
• Windows NT 2000 Administration Windows NT Workstation 4.0
• Windows NT Server 4.0 Windows NT 4.0 Enterprise
• Windows NT Server 4.0 TCP\\IP Windows Exchange 5.5
• Windows NT Terminal Server 4.0 Windows 2000 Terminal Server
• Novell 5.0 Administration Novell 4.11 Administration
• Citrix Metaframe 1.8, Citrix Metaframe XPE
• Citrix Installation Management Services Citrix Nfuse
• Citrix Resource Management Services Citrix Gateway Services
• Microsoft BackOffice Products (SQL, ISA, EXCHANGE 2000)