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Senior System Engineer & Onsite Coordinator Resume

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Profile

  • Eight years of IT industry experience encompassing a wide range of skill sets, roles and industry verticals.
  • Extensive experience in Analysis and Design, Development, Defect Prevention activities, Quality Control, and Coding Standards Maintenance activities.
  • Proficient in analyzing and translating business requirements to technical requirements and architecture/design.
  • Strong database skills and development knowledge
  • Executed software projects for Telecom, Insurance and Healthcare Services industry.
  • Excellent communication skills, interpersonal skills, self-motivated, quick learner, team player.
  • Enthusiastic to learn new technologies with good participation.
Skill Set

Technology/Environment: Mainframe
Functional Modules: Telecom, Insurance and Health.
RDBMS: DB2.
Languages: COBOL, JCL
O/S: Windows NT/2000, IBM OS-390
Mainframe Tools: ENDEVOR, FILE-MASTER, FILE-AID, QMF, SPUFI, SDSF, XPEDITOR.
Mainframe Utilities: TSO/ISPF, CICS, VSAM.
Processes: IBM’s QMS (Quality Management System).

Education:
  • Bachelor of Engineering - Electronics & Communication Engineering
Professional Experience

May ‘08 – Till date, Confidential,Chicago, USA
Senior System Engineer & Onsite coordinator

Confidential,is a non-investor-owned mutual insurance company that operates through its Blue Cross and Blue Shield divisions in Illinois, Texas, New Mexico and Oklahoma, and several subsidiaries to offer a variety of health and life insurance products and related services to employers and individuals.

As a Senior System Engineer and Onsite Coordinator, I am responsible for interacting with the customer to gathering requirements, preparing high level design, coding and unit testing, and conducting reviews for HealthCare Service Corporation (HCSC). Responsibilities also include ensuring process adherence in the project and implementing process improvements and quality initiatives.

My roles and responsibilities are as follows:

  • Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents
  • Lead analysis sessions, gather requirements and write specification and functional design documents for enhancements and customization; Analyze product impact.
  • Responsible for effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.
  • Translate customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
  • Utilize in-depth knowledge of functional and Technical experience in BARS and STOPLOSS and technology in conjunction with industry and business skills to deliver solutions to customer.
  • Establish Quality Procedure for the team and continuously monitor and audit to ensure team meets quality goals.
  • Establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
  • Involve in Production Support and maintenance for the customer.
  • Key projects handled so far – Monthly Claims on Portal, Home Hospital Exclusion, STfP and ICD-10.

Dec ‘06 – May ‘08, Confidential,Bangalore, India
System Engineer
As a System Engineer, I was responsible for Analysis, design, development and implementation for all the projects in HealthCare Service Corporation (HCSC). Responsibilities also include ensuring process adherence in the project and implementing process improvements and quality initiatives.

My roles and responsibilities are as follows:

  • Understanding the requirements sent by onsite and analyzing all the impacted elements at the high level.
  • Preparing the low level design for all the impacted modules which include the pseudo code and creating of unit test plan as per the quality standards followed in the organization.
  • Establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
  • Involve in Production Support and maintenance for the customer.
  • Responsible for effective communication between the project team and the customer. Provide day to day direction to the team members and regular project status to the offshore Managers/customer.
  • Establish Quality in all deliverables and follow all the organizational quality processes.
  • Key projects handled so far – MSP VDSA Phase II, CMS Shutdown.

Environment: Mainframe - IBM OS-390 and MVS, Windows NT/2000, COBOL, JCL, CICS, DB2, and MVS, Endevor, File-Master, VSAM, GDG, PowerBuilder, Magna and SPUFI.
Processes: QMS (Quality Management System) built upon CMM standards.
Team Size: 30
Achievements:

  • Received a ‘Certificate of Appreciation’ from senior HCSC management, for my contribution in CMS Shutdown Project.
  • Received ‘BRAVO AWARD’ for exceptional performance in CMS Shutdown project – IBM.

Mar ‘06– Dec ‘06, Software Engineer/Module Leader, Confidential,Hyderabad, India

As a Module Lead/Team member responsible for interaction with the customers, gathering requirements, preparing high level design, coding and unit testing, and conducting reviews for Verizon.

Verizon Data Service is a Fortune – 50 company based in the United States. It was formerly known as Bell Atlantic Corporation, which was incorporated in 1983 under the laws of the State of Delaware. It is one of the leading providers of communications services in the US. NPD billing system deals with billing of retail and wholesale customers in New Jersey, Pennsylvania and Delaware regions.

My roles and responsibilities were as follows:

  • Interacted with the Onsite Coordinators and RAD team to analyze the User requirements, identify and resolve issues, and to make enhancements to the systems.
  • Extensively worked for Revenue Reports module, handled many Work Requests which mainly required strong logical skills and Good technical skills.
  • Coding, Preparing Unit test plans, Unit test cases and Unit test reports.
  • Perform Lead Programmer duties for upgrade projects.
  • Communicate activities/progress to project managers and on-shore leads.
  • Involved in the creation of detailed Test Plans, Unit testing, System Integration Testing, and Deployment.

Environment: Mainframe - IBM OS-390,MVS, COBOL, Assembler, IMSDB, JCL, TSO/ISPF, Endevor, Insysn.
Team Size: 3
Achievements:

  • Received ‘Above and Beyond(A & B) – “PAT ON BACK”’ for exceptional performance in Revenue Report Module – Verizon

Jan ‘04 – Mar ‘06, Team Member /Developer, Confidential,Hyderabad, India

As a Developer responsible for analysis, coding and unit testing for GE Employers Reinsurance Corporation (GE ERC).
GE Employers Reinsurance Corporation (GE ERC) is a diverse reinsurance and commercial insurance business entity. GE ERC, located in Overland Park, Kansas, USA, is a world leader in risk management solutions providing risk transfer to insurance companies.

My roles and responsibilities were as follows:

  • Detailed analysis of the larger batch/online programs to get the different functionalities.
  • Interacted with the Client representatives and Onsite Coordinators to analyze the User requirements, identify and resolve issues, and to make enhancements to the systems.
  • Extensively worked for Finance and TRAC module, handled many Work Requests which mainly required strong logical skills and Good technical skills.
  • Preparation of design and technical specifications.
  • Involved in all phases of development including Analysis, Design, Conversion, Programming, and Testing of COBOL batch and ERC online programs
  • Providing end user production support. Communicating with the Business partners and solving the issues raised by them through HELP_DESK.

Environment: Mainframe - IBM OS-390 and MVS, COBOL, CICS, DB2, JCL, TSO/ISPF, VSAM, XPEDITOR, FILE-AID.
Team Size: 15
Achievements:

  • Received ‘Pursuit of Excellence’ for exceptional performance in Finance and HR module – Satyam


Training:

  • Mainframe Application Programming at Maples ESM Technologies LTD.
  • Six Sigma Program (E-learning) at Satyam Computer Services Ltd.
  • IBM certified Database Associate DB2 Universal Database V8.1 Family at IBM
  • IBM Certified Application Developer -- DB2 Universal Database V8.1 Family at IBM
  • America’s Healthcare Management: An Introduction (AHM 250) at IBM

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