Objective

To obtain a challenging position using and expanding my skills within a progressive organization that will enhance my leadership skills and dedication to team environments. Fourteen years of IT experience and Military trained in logistics control of inventory/equipment. Active Secret Clearance my highest clearance held Top Secret and I'm open to any training.

• Primary Leadership and Development Course (U.S. ARMY/92Y)
• Northern Virginia Community College (Computer information Systems)
• TESST Electronics & Computer Institute
• MCP/ Security+ / HDI Support Center Analyst Certificate/ ITIL V3 Foundations Course / DISA HBSS VTE course

10/10- 10/11 Confidential, Solutions/IT Specialist (DODIG)

• Responsible for troubleshooting Classified/Unclassified User System Network and Account issues.
• Responsible for onsite/field site Backups using CommVault and Windows Server Backup.
• Responsible for managing restores of Server Apps/User Docs for all Field Site 2008 Server Deployments.
• Network Access NAAR/SAAR (Classified/Unclassified Authorization for Network Access) for new and previous employees working with the DODIG.

6/09 - 4/10 Confidential, Network/Desktop Support Tech (NRC)

• Managing logistics of equipment for shipping receiving in Warehouse and disbursement to NRC site locations.
• Served as Lead Support Technician at the Taft St Warehouse under the Nuclear Regulatory Commission.
• Responsible for providing trouble shooting and maintenance on laptops, computers and printers of Warehouse.

11/03 - 6/09 Confidential, Network /Communications Network Specialist (Pentagon Joint Staff Classroom)

• Implement HP Blade Server/PC maintenance providing security updates, thin client patching and service as needed, CAC installation and configuration.
• Used Dameware to connect to user PC to resolve Microsoft Office or network connectivity issues.
• Update JSAP & DMS programs, Classroom Survey and Templates.
• Manage network and exchange user accounts within Active Directory.
• Provide on the spot technical assistance to trainers for any network or desktop support issues.

10/00 - 10/03 Confidential, Communications Network Specialist (Pentagon Joint Staff)

• Serve as lead tech on second line support of network and software issues for the Joint Chief of Staff contract.
• Receiving, monitoring, and processing trouble tickets in Remedy Help Desk application.
• Install and configure specialized software applications such as Defense Messaging System (DMS), Travel Manager, FTP Voyager, ApproveIT, and Joint Staff Action Processing (JSAP).
• Responsible for troubleshooting, researching and networking on application and network resolutions to present and future Joint Staff Systems support environment issues.

6/00 - 10/02 Confidential, Security Analyst\\ Network Technician (Pentagon ODCSOPS)

• Monitor Intrusion Detection System (Real Secure) and Anti-Virus Alerts.
• Perform network vulnerability analysis and risk assessments.
• Monitor Security News, Hacker Web sites, and Anti-Virus Web sites.
• Daily checks of permissions on Network directory's/Administrator groups and Exchange Servers.
• Check event Logs on Primary Domain Controller.
• Design, configure, test, monitor and react to security alerts.
• Transferred to Army Operations Center (AOC)/ Crisis Action Team (CAT) support for 9/11 network issues.

2/00 - 9/00 Confidential, Network Administrator (U.S. Dept of State)

• Serve as sole computer systems solution provider for the Office of International Conference Administration (IO/OIC/A).
• SMS duties to include creating SMS packages, maintaining SMS servers. Log, report and repair errors, backups.
• Provide computer systems research, analysis, planning, and on site management support for the (IO/OIC/A).
• Provide/setup of small networks and Internet access on all International Conferences supported by (IO/OIC/A).
• Coordinate with local or abroad vendors for purchase of hardware and software needed for conferences.
• Provide support for users Win 95/98 laptops for travel.
• Provide technical support for the timely resolution of unscheduled network outages and disaster recovery.
• Ensure technical safeguards are maintained to provide controlled user access and network security.
• Exchange Administrator for IO/OIC/A users.
• Daily back ups and restores with Backup Exec.

2/99 - 2/00 Confidential, Network Engineer III (U.S. Dept of State)

• Install and upgrade Department of State LAN/WAN systems for US Embassies and Consulates abroad.
• Compaq 3000 Proliant servers using NT 4.0 NOS; SMS CD-ROM Tower; Wang and Compaq workstations Cisco 2514 routers and Cisco 5000 switches, Wang switches, and Motorola (NES) Encryption Devices.
• Configure communication racks to include FIBERPLEX modules, CSU/DSU.
• Various black and red patch panels, and crypto devices.
• Configuration of NT servers for future Classified Lan install sites.
• Integrated hardware components including computers, peripherals and telecommunications.
• Analyze and troubleshoot hardware, software and connectivity issues.
• Install fiber optic cables, twisted pair (CAT3 through CAT5) and coax cable.
• Install conduit, metal duct, ladder racks, equipment cabinets and racks.
• Conduct and submit site surveys and required materials and equipment.

9/95 - 1/99 Confidential,Network Technician (Pentagon-ODCSOPS)

• Directly responsible for providing technical assistance to users for hardware/software issues.
• Managed and maintained Network shared devices, files and peripherals.
• Duties included routine Network Administrator functions.
• Operate customer support desk providing assistance in software/hardware problems.
• Implemented site surveys to insure that office operated at maximum efficiency.
• Creating user accounts for LAN access.
• Responsible for using SMS to push packages to users systems.
• Property Custodian performing requisition and accountability duties for storage room.

HARDWARE: Network Management Hardware, LAN/WAN, Cisco Switches/Routers and Hubs, various IBM PCx86 Pentium and Compatibles, Laptops, various printers, Internal Cards, External Drives, Blade PC/Server, Thin client
SOFTWARE: Windows Server 2008, Active Directory, SCCM, Remote Desktop, ILO, Altiris, Identity Manager, WSUS, VMWARE, Citrix, Windows 7 Enterprise/XP/Windows 2003, Dame Ware, ECM, Microsoft Office 2007/2010, CommVault, Windows Server Backup, Exchange Server 5.5, HTML 4.0, SynchronEyes 6.1, Lotus Notes, Remedy, FootPrints, Microsoft Internet Explorer 8,TCP/IP/NetBEUI/SMTP and DHCP server service, DNS and Various Department of State/Joint Staff in house software.

Summary of skills: A self-motivated individual whose present skills are constantly being refined.