Objective

• To obtain employment with an established company where I can utilize my knowledge and 7+ years experience in the field of Computer Science and Network System Administration.

Experience

2006–Present Confidential, Philadelphia, P.A.
Network Systems Administrator II
Senior Citrix Administrator

• Designed and migrated Presentation Server 4.0 farm to XenApp 5.0 FP2 farm on Windows Server 2008
• Upgraded from Presentation Server XP to Presentation Server 4.0
• Expanded Environment from 1 server and 10 concurrent users to 10 servers and over 140 concurrent users daily
• Made a more robust Citrix experience by having over 100 published applications and desktop environments.
• Added Introspect reporting tool to get reports relating to server activity and usage to ROI on licensing.
• Load Balanced heavily used applications using Citrix Load Balancing basic and advanced metrics
• Maintained the Citrix Web Portal and was primary support for all Citrix problems. Updated Web Portal for company announcements as well as publishing links to download clients and documentation.
• Maintained over 99% uptime on all Citrix servers for 5 years consecutively.

EMC Clariion SAN (CX500) and Centera

• Navisphere and Server Sentinal managment of the Array
• LUN and MetaLUN Creation \\ Destroy \\ Migration\\ Concatenation
• Raid Group and Storage Group management (Raid 1, Raid 1+0, Raid 5)
• Upgraded (with EMC) the Array FLAREcode from version 16 to 19.
• Replacement of bad disks.
• Installation of HBAs and Powerpath configuration to Brocade switches. Fibre connections.
• Responsible for Support Contract with EMC and Unisys.

EMC DiskXtender and EmailXtender Implementation and Administration

• Set up EX for over 700 users company wide following corporate standards for archiving, shortcutting and purging emails.
• Did a company wide silent push of the EX client using group policy and batch files
• Set up archiving of public folders
• Set up DX archiving on 2 primary File servers \\ Dictaphone

Built a test domain as an individual domain separate from the primary domain.

• Developed the test domain to replicate the production environment including Exchange, AD, Citrix, Fortis, Zetafax, Trackit, SQL
• Setup of Blackberry BES and Exchange for time zone change testing.

Maintenance Support

• Primary contact for Tozour-Trane A\\C engineering. First response for alarms/alerts triage support.
• Primary Contact for Ancero contract and support for projector and AV equipment
• Iron Mountain relations for sending and receiving backup data to go offsite.
• Responsible for MSVOL and MSDN subscription and requests.

Primary Inter-Departmental Liason

• Work with Development Team and DBA\'s
• Created cross domain shares for testing purposes.
• Sonic Ack jobs and Services for EDI transactions.
• In-House development troubleshooting.
• Primary SYSADMIN contact for all Business Applications Team.
• Client upgrades for Zetafax, Fortis, Cardiff environments
• Server maintenance for all the BusApps servers

Technical Support - Onsite and Remote

• - Acted as Level 3 Tech support as when things would come in that the tech support team could not accomplish, I would then try to see if there was something I could do.

2004–2005 Confidential, Manhattan, N.Y.
Assistant Network Administrator
Responsible for all Level 1 Helpdesk calls for over 150 users.
Formulated and completed entire rollout of new PC’s for the entire company.
Migrated from Exchange 5.5 to Exchange 2003.
Senior HP3000 Administrator.
Main contact for ordering supplies and equipment needed and for inventory.
SME (Subject Matter Expert) concerning data flow between HP3000 and HP9000 computers with clients in regards to operational matter.
Member of AFTRA Customer Service Task Force.
Coordinated and implemented emergency procedures for system failure.

1999–2004 Confidential, Albany, N.Y.
Independent Freelance Contractor
Designed LAN and WAN network for Toywiz Inc.
Assisted in the design of Toywiz.com.
Implemented design changes for updating daytop.org.
Designed and constructed a website for High Tide Gear Inc.
Constructed computers from scratch and installed software and
operating systems.
Designed LAN and WAN networks for individual clients and maintained
them.

Education

Major: Computer Science / Minor: Business Administration
Designed, programmed and integrated a program to link department databases and search components.
A.A.S. Major: Marketing / Minor: Business Administration
Deans List award recipient

Certification

Citrix Systems
CCA XenApp 5.0 for Windows Server 2003

Secondary System Administration Knowledge

Server Building and Support
Print Server administration
File Server Administration

• Group Drives (Public and Semi-Public Shares)
• Administrative Shares
• File Cleanup for unwanted file types
• File Server reporting to show usage trends
• User main profile and terminal services profile storage

Domain Controllers

• Active Directory / OU / Group Policy / Account creation and removal
• DNS Host Entries
• Host file config

Backup Admin using Symantec Backup Exec and 2 IBM DLT tape catalogs and 1 LTO catalog. And responsible for all restores done.
SSL Certificates. New, Renewal, Revocation (Verisign)
Web Server administration \\ IIS\\ Default and Secondary Web Sites
Main Symantec Antivirus 11.5 and 12.1 administrator. Client Pushes, managed server, definitions pushes, automatic updates
ISA Server basic config and proxy configuration
Troubleshooting, installation and configuration of: Dialup/Cable Modems, LAN/WAN routers, HBA Cards, Hard Drives, RAM/SDRAM, Printers, Scanners, Video/Audio Cards, CD/DVD Drives, Monitors
IIS, FTP, TCP/IP, LAN/WAN Router Configuration, SMTP/POP3, Proxies, Firewalls, Telnet, Zone file creation/modification, Drive Partitioning, Server configuration
DOS, UNIX, LINUX, QuickBooks, Photoshop, Dreamweaver, Flash, Front Page, Sun/Solaris
C, C++, Basic, Visual Basic, HTML/XML, SQL, MIPS Assembler
Completed A+ Certification course

Software and Hardware Expertise

Hardware, Software, Language and Networking Skills
Microsoft Windows 3.01/95/98/2000/NT/ME/XP/VISTA/7
Microsoft Server NT/2000/2003/2008 R2
Exchange 5.5/2003/2007 SP3
Microsoft Office 95/2000/XP/2003/2007/2010
Trackwise Coordinator \\ Updating Reporting
Trackit Version 6.0/7.0
Experian QAS ProwebX
Micromedex Web
Great plains 9.0 \\ Gentran Server setup for EDI transactions
ESR Reporting and Discovery Console for SOX reporting
Barracuda Spam Filter
FTP\\SFTP account creation
eTime solution development \\ADP Payroll
VMWARE. ESXi 4.0 Setting Up a host and client machines on a server.
Office Communicator 2007
Symantec PCA versions 9.0 -12.1 Host and Client Management/setup
GotoAssist account setup and implementation for tech Support
Scale Out State Server Professional (Web Server Load Balancing and Session State Utility)
Troubleshooting, installation and configuration of: Dialup/Cable Modems, LAN/WAN routers, HBA Cards,Hard Drives, RAM/SDRAM, Printers, Scanners, Video/Audio Cards, CD/DVD Drives, Monitors
IIS, FTP, TCP/IP, LAN/WAN Router Configuration, SMTP/POP3, Proxies, Firewalls, Telnet, Zone file creation/modification, Drive Partitioning, Server configuration
DOS, UNIX, LINUX, QuickBooks, Photoshop, Dreamweaver, Flash, Front Page, Sun/Solaris
Citrix, Adobe Acrobat, PC Timeclock, Watchdog
C, C++, Basic, Visual Basic, HTML/XML, SQL, MIPS Assembler
Completed A+ Certification course