Summary:

• Resourceful, results-driven IT Professional with 10+ years of experience in supporting/optimizing Windows Server environments and LAN\\WAN network infrastructures for mid to enterprise level companies such as United Health Insurance, Wells Fargo, Bank of America and Charles Schwab.
• Strong communication skills, excellent work ethic, self-motivated and resourceful team player. Customer focused while working well with management and co-workers.

Technical skills:
Operating Systems: Hyper V, Windows 2008, 2003, Citix Presentation 4.5, Hyperion Financial  9, Share point 2007,Vmware ESX server Certificate
Hardware: Dell, IBM, HP and Compaq servers, Cisco router, Switches and hubs. 
Messaging: Exchange 2003 & 2007, MS Outlook 2007, Lotus Notes 5.0, SMTP, 
Certifications: CNE 4.12, MCP Win2K Advance server
Miscellaneous: Active Directory Connectors, Exchange 5.5 Connectors, MSI, Wise solution software Package, Concordance, PC Anywhere, Ghost, Netmeeting, SMS  and Tivoli - 8 years experience, leading teams of four and six on two projectsHardware: Dell, HP Compaq, IBM

Confidential
Network System Aministrator Nov 2010 to Present

• Responsible for Domain Migration, Network trouble shooting for the new hospital.
• Working with Hyper V.
• SCCM, SCOM, Windows 2008 servers and Active Directory support.
• Terminal Servers, Netbackup, HP Servers, Group Policy object, OU Administration, Symantec Ghost Images, VMware.
• Troubleshooting and root cause analysis techniques, Patch management. Some Desktop/User Support.

Windows Server Administrator

• Install application for Citrix servers, Publish Application and setup printer’s drivers.
• Windows 2008 server, Active Directory, SCCM, SCOM.
• Setup group policies on local servers and GPO.
• OU, Groups/Files and resources permissions.
• VMware ESX server, Setup guest machine, Data center, Snapshot, backup restore.

Windows Server Administrator

• Responsible for Server 2008 installs, configure and support Active Directory, DNS, DHCP, WINS.
• Exchange 2003 admin support, VERITAS backup/restore.
• Citrix 4.5 Presentation server install and support.
• Hp Openview to monitor severs/hardware.
• MESS support and configuration, Windows IIS 6.0 support
• Share Point 2007 install, configuration and Administration
• IBM servers 3650, Dell Power edge. Cisco routers and switches.
• Application servers, Print servers, Symantec Manager.
• OU, Groups/Files and resources permissions. VMware ESX server.

Sr. Windows Server Administrator

• Responsible for Migration team, 600 severs for county of San Diego.
• Migration of Windows 2000 servers to Windows 2003 severs.
• Gathering all the resources and installed application information, rebuilding of the new servers.
• Back/Restore, Exchange 2003 support, Blackberry support.

Confidential (support a Investment Bank and Trust Client in Sacramento) Jan 2006 to Sep 2006 

Information Technology Specialist

• Support the QA team with server 2003, Exchange 2003, Domino server install, testing, Palm Hotsync.
• Computer accounts and users, OU’s,file shares assign rights and permissions
• Build servers install patches, updates, Documentation, support Blackberry,
• DHCP, DNS, WINS configuration and support, Data backup and restore.
• Troubleshoot server hardware and software, networking.
• Exchange 2003 admin and SMS 2003 support, Image creation using Ghost.
• Windows 2000 to XP migration and SAN experience.
• Windows 2003 servers administrator Enterprise level, maintain Active Directory

Environment: Windows 2003 server, XP operating system, Lotus Notes 5.0, AD.

Confidential, Palo Alto (Contract) Sep 2005 to Jan 2006 

Information Technology Specialist

• Responsible for Windows 2003 servers administrator Enterprise level, maintain Active Directory
• Computer accounts and users, OU’s,file shares assign rights and permissions
• Build servers install patches, updates, Documentation, support Blackberry,
• DHCP, DNS, WINS configuration and support, Data backup and restore.
• Troubleshoot server hardware and software, networking.
• Exchange 2003 admin and SMS 2003 support, Image creation using Ghost.
• Windows 2000 to XP migration and SAN experience.
• Back up, Restore Using Veritas, Backup Exec, Arcserv.

Environment: Windows 2003 server, XP operating system, Lotus Notes 5.0, AD

Confidential, San Francisco, CA Nov 2004 to Sep 2005

Information Technology Specialist

• Responsible for Windows 2003 servers administrator Enterprise level, Create, delete and maintain Active Directory.
• Install and support RightFax.
• Computer accounts and users, OU’s,file shares assign rights and permissions
• DHCP, DNS, WINS configuration and support, Data backup and restore.
• Troubleshoot server hardware and software, networking.
• Citrix Metaframe, Terminal server, Lotus Notes 6.0 migration to Outlook.
• Novel to Windows 2003 migration, Blackberry and Palm support.
• Exchange 2003 admin and SMS support.
• Windows 2000 to XP migration and SAN experience.

Environment: Windows 2003 server, XP operating system, Lotus Notes 5.0, AD.

Confidential (SEC), San Francisco, CA July 2004 to Nov 2004 

Information Technology Specialist

• Computer hardware, Software, LAN based application software; including trouble shooting network operating system problems in Windows XP operating systems and in network protocols including Microsoft and Active Directory.
• Outlook 2003 migration, Citix support,
• Using SMS, PC Anywhere, and Tivoli for Remote access.
• Support Citrix Terminal Server.
• Support Exchange 5.5, 2003, Export PST files, routers, switches and network printer.
• Coordinate large-scale integrations, deployments and upgrades IT equipments.
• Troubleshooting and end user application problems and Tivoli support.

Environment: Windows 2003 servers, XP operating system, Office 2003, Exchange 2003

Confidential, Pleasanton, CA Feb 2004 to July 2004 

Microsoft Exchange and Active directory support

• Installed, configured and maintained Exchange Server 5.5 and Windows 2003 operating systems, Support SMS, Tivoli.
• Performed administrative support functions, analyzed and resolved problems associated with Exchange application software and Windows 2000 operating system.
• Using Wise for Windows installer to add and manage user and sever installation.
• Assisted in troubleshooting hardware and operating system problems. Using Tivoli to push application.
• Assisted in troubleshooting Active Directory issues that relate to MS Exchange
• Supported mixed environment Exchange 5.5, Export PST files, Exchange 2003 and Active Directory 2003 for Access Management department.
• Created users objects, groups, and container and set permissions under Active Directory.
• Created users mailboxes, functional mailboxes, distribution groups and assign ownerships and permissions to these objects.
• Environment MS Exchange 5.5, Exchange 2000, Windows 2003, MS Exchange Server, Windows NT

Environment: Windows 2003 severs, Exchange 2003, Exchange 5.5, Active Directory, XP

Confidential, San Francisco, CA Jul 2003 to Feb 2004

• Provided Windows XP migration using Bank Novo migration tool.
• Support Novel 4.12 and NDS structure.
• Using SMS and Tivoli to push application doing inventory.
• Image control and scripting. Apply Microsoft upgrade and patches, Documentation,
• Created, modified and deleted network resources, network accounts, mailboxes. Blackberry hand held/Palm for setup and configuration.
• Provided network security, and managed the global group membership.
• Installed, configured and supported Market Data Applications like (ILIX, Market link XP, Hogan).
• Analyzed and resolved problems related to MS Exchange 2000 objects, Access, permission.
• Analyzed email problems, both sending receiving.
• Setup network connectivity and troubleshooting TCP/IP and DNS setting.
• Updated print drivers on NT 4.0 servers to XP compatible.
• Installed and configured Outlook 2002, Export PST files, Install bank applications using SMS.
• Installed and configured VPN and RAS for remote laptop users.
• Troubleshoot TCP/IP and DNS setting.
• Updated print drivers on NT 4.0 servers to XP compatible.
• Installed and configured Outlook 2002 and other bank applications using SMS.
• Installed and configured VPN and RAS for remote laptop users.

Environment: XP, windows 2000 servers, Exchange 2000, Outlook XP.

Confidential, Pleasant Hill, CA Dec 2002 - Jul 2003

• Worked on a Windows 2K/Terminal Server and Exchange 2K Migration for 10,000 users. Provided support and deployment of Windows 2000/2003 Advance server migration from NT 4.0, Domain preparation. Setup and installed Active Directory and DNS server
• Installed and maintained web servers, SQL servers, IIS 5.0. Blackberry Hand held/Palm Setup/configuration, Supported Domino server and Lotus Notes 5.0. Designated MS Exchange member servers for different location using routing groups under domain controller. Added Exchange 2K server to the same site and moving mailboxes from Exchange 5.5 sever also upgrading Exchange 5.5 to Exchange 2k. Setting up, routing group, managing storage groups and setting up OWA, IMAP and SMTP Virtual server.
• Environment: Windows 2000, Exchange 2000, Windows NT, Lotus Notes, Active Directory, IIS, SMTP, TCP/IP, DNS, servers

Environment: Windows 2000, windows 2000 severs, Lotus Notes, Exchange 5.5, Exchange 2000

Confidential, Walnut Creek, CA Sep 2002 to Dec 2002

• Worked on a Windows 2000 server migration and a XP rollout for 5000 users. Rolled out XP/Win2k server and a Windows 2000 Advance server migration from NT 4.0 Provided support and maintained Web Servers. IIS 5.0, Exchange 5.5 to Exchange 2000 upgrade. Responsible for an XP rollout and Outlook 2000 support for 5000 end users. Install and configure Oracle application for end users and making sure they are connected.
• Environment: Windows 2000, workstations and servers, IIS, Web servers, Windows NT, MS Exchange 5.5, Exchange 2000

Environment: XP, windows 2000 servers, Exchange 2000, Outlook XP.

Confidential, Alameda, CA Jul 2002 to Sep 2002

• Migrated Windows 4.0 to Windows 2000 Advance servers and end user migration to windows 2K and Windows XP, eight servers, 600 users Setup and maintained Web Servers. IIS 5.0. Setup groups, distribution for Windows NT, Exchange server, and Outlook 2000. Blackberry Hand held/Palm Setup/configuration.
• Imported contact, address books files from Excel, and ACT program. Provided new user support over the phone, using Tivoli and NetMeeting to remotely connect the users desktop and troubleshoot the problems at hand. Install and configure Oracle application for end user and test the connection.
• Environment: Windows 4.0, Windows 2000 Advance servers, Windows 2000, Windows XP, Exchange, Outlook 2000, Tivoli, Net Meeting, MS Word, Excel, PowerPoint

Confidential Concord, CA Jan 2002 to May 2002

• Worked on a Windows 2000 migration which included Windows 2K/AD and Lotus Notes 5.0, Exchange 2K, Windows NT 4.0, Exchange 5.5, Exchange 5.5 connectors and Outlook 2000, Active Directory Connectors, Novell 4.12 for 10,000 employees
• Responsible for migrating an average of 30 Users/Employees per week to BAND 2000. Blackberry Hand held/Palm Setup/configuration Performed backup restores, data moves from NT domain to join CORP domain on W2K servers, Outlook setup, MS Office 2000, VPN, dial up setup. Provided new user support over the phone, u Environment: XP, windows 2000 servers, Exchange 2000, Outlook XP.
• Using Tivoli and NetMeeting to remotely connect the users desktop and troubleshoot the problems at hand. Added and removed files and installed software using Tivoli and Net meeting. Supported TCP/IP, DNS, POP3, IMAP, RAS and DHCP, SMTP. Provided domain/account administration, Active Directory, back up and restore user\'s data, Lotus Notes 5.0. Configured and moved using user\'s profile, and performed security administration, system maintenance, project management and HW/SW upgrade.

Environment: XP, windows 2000 servers, Exchange 2000, Outlook XP.

Admin/Project Lead

• Led a Windows NT migration project to a Windows 2000, and Exchange 2000 migration for 500 employees. Migration included Windows 2000 with Advanced Windows XP, server infrastructure, Exchange 2K, Windows NT 4.0, Exchange 5.5 and Outlook 2k. Migrated 25 users/employees average per day from NT to WIN2K servers. Audit Exchange 5.5, Windows NT servers and make documentation to prepare for migration, Setup Exchange Server 5.5/Outlook 2000, Provide domain/account administration, Active Directory, back up tapes using Arcserv IT, file restore, security administration, system maintenance.

Environment: Windows NT, Windows 2000, Exchange 2000,Windows XP, Exchange Server 5.5, Outlook 2000 Active Directory, Arcserv

Confidential, Santa Clara, CA May 2000 to Jun 2001

• Set up lab for 250 engineers to do testing on mail servers Exchange 5.5, Exchange 2K, ccMail, and Domino server including implementation and design. Supported Lotus Notes and MS Exchange 5.5
• Support the QA team with windows 2000, 2003, Exchange 2003, Domino server install and testing devices, Palm Hotsync.
• Worked on a migration for 1,400 employees including setup mailboxes and import export mail. Administered Windows W2K/AD sever infrastructure, Exchange 2000, Windows NT 4.0, Windows XP, Exchange 5.5 and Outlook 2K. Provided support for TCP/IP, DNS, POP3, IMAP, RAS and DHCP. In charge of setting up NT 4.0 servers, Windows 2K Advance servers, Exchange 5.5 servers, Exchange 2000 servers, ccMail servers, Domino servers, Hot synchronize servers, SQL servers. Provided domain/account administration, Active Directory, backed up tapes using Arcserv IT, file restore, security administration, system maintenance, problem, /change management and HW/SW upgrades Also responsible for product Certification/Deployment of bug fixes/patches, in line releases, major upgrades and new products as needed.

Environment: Exchange 2000 servers, 5.5 servers, Active Directory Connectors, Windows NT 4.0 servers, Windows 2000 servers

Associate Degree
CNE-Certification program, Cisco Router Interconnections
Coursework on: NT 4.0 Admin., NT 4.0 Core Technology, TCP/IP under NT, MS 2K Advance server, Active Directory, MS Network projects, MS Exchange 5.5, 2000 & MS Network Essentials