SUMMARY:

• Seasoned customer focused director and individual performer in Information Technology and Software Engineering with twenty years of expertise in diverse range of technologies.
• Most recently, DevOps delivery and global development.
• Internal consultant between Lines of Business, IT leadership and technical teams.
• Demonstrated success in architecting and delivering Agile transformational programs, projects as well as application development, Disaster recovery and Business Continuity.
• Results driven problem solver that employs persuasive communication to get results.
• Analytical, creative, organized, technologically savvy Individual that never stops learning.
• Well - organized, proactive change agent that transitions technology into results.
• Proven ability to implement change, procedures and processes that improve business functionality.
• Capable leader that motivates individuals to maximize their levels of productivity while forming cohesive team environments.
• Exceptional communicator. Focused on building strong client relationships (internal\external).

SKILLS PROFILE:

• Program Management Cloud Technologies Agile (Scrum\Kanban)
• Agile Transformation Change Management Technology Integration
• Incident Management Datacenter Management Infrastructure Management
• On Premise to Cloud Migration Solutions Delivery Vendor Management
• Software Engineering (SDLC) Infrastructure Support Product Development
• Technology Delivery Disaster Recovery IT Governance
• Technology Consulting Stakeholder Engagement Budget Development
• Strategic Planning Enterprise Operations Strategic Planning
• Enterprise Content Management (ECM) Requirements Analysis Solution Architecture
• Business Process Improvement Team Management Executive Management
• Roadmap Development Operations Management IT Management
• Enterprise Architecture Business Continuity Risk Management
• IT Security Information Security Management Scrum and Kanban
• Enterprise Resource Planning (ERP) Portfolio Management IT Service Management
• Software Development Life Cycle (SDLC) Operations Management Datacenter Strategy

EMPLOYMENT HISTORY:

Confidential

DevOps Manager

Responsibilities:

• Managing DevOps for Reservoir Engineering and Subsurface groups.
• Working with diverse groups in Azerbaijan, Jakarta, London and the USA.
• Deploying and supporting resources on a global scale via Azure, VSTS and VSTS GIT.
• Building Agile teams and acting as a consultant for Scrum teams.
• Confidential is in the beginning stages of Agile Transformation and I am using my previous experience as an Agilest to ensure the transformation goes smooth.

Confidential

Senior IT Delivery Lead, Master Application Programmer, Vice President, Manager of Network Operations

Responsibilities:

• Managed teams accountable for 7x24 support of 500 branches, ~1100 servers and ~620 circuits
• Teams consisted of Network, Application, DB, Server, Hardware and Desktop support. 5-30 FTEs
• Provided 3rd level support for 75% of application portfolio
• Provided project guidance on all projects passed through the PMO
• Developed 3- and 5-year plans and guided the technology direction
• Accountable for system uptime across the enterprise
• Kept business units abreast of beneficial new technology
• Developed and maintained budget for all support services
• Led projects with Process Owners on project development, vendor selection and process implementation.
• Created project plans and led meetings to give timely status and collaboration to Process Owners
• Chaired Change Management group and revamped Change Management processes
• Managed departmental budget that included maintenance, payroll, licenses and contracts
• Managed vendor relationships and software licensing to manage short\long term costs
• Manage project/program risks, issues, and escalations through appropriate mitigation strategies.
• Ensure IT solutions are delivered on time, within budget, and within specified quality parameters.
• Established, facilitated, and managed change control process throughout the project lifecycle by effectively managing trade-offs between cost, schedule and customer benefit.
• Developed and implemented new ECM\ERP systems and upgraded existing ones depending on project needs.
• Review RACF Mainframe reports for proper security authorizations
• Performed system set up and configuration activities for open source ECM
• Performed workflow analysis and implementing workflow automation
• Managed telecom team that oversaw operations, implemented upgrades and MACs
• Successfully directed Bank Disaster Recovery operations in Shreveport, LA during Hurricanes Katrina and Rita
• Designed, implemented and monitored key performance indicators to insure consistent delivery of services
• Recovered 1.7 M in savings by decommissioning storage and implementing a new archive solution.
• Spearheaded cross-functional datacenter consolidation effort to achieve 2.7M in savings.
• Designed, developed and implemented proof of concept open source ECM platform on AWS that has been adopted by Commercial IT for storing commercial customer loan documentation resulting in faster loan approvals (30%) and higher customer satisfaction.
• Established processes on AWS (Amazon Web Services) to reduce server downtime by 35%.
• Performed as a key contributor to building engineering, service and support infrastructure.
• Implemented innovative programs to increase employee loyalty and reduce turnover by 30%.
• Revamped relationship between the Network Operations Center, Helpdesk and Desktop services.

Confidential

Site Supervisor, Sr. LAN/WAN Engineer

Responsibilities:

• Peoplesoft Developed, managed and implemented technology upgrade projects (20M).
• Served as lead IT technologist, program manager, conduit and relationship manager between IT and management.
• Led support teams in 7x24 support for all LAN / WAN networking devices (2400+).
• Established a Microwave Gulf of Mexico Cisco data network connecting production platforms to onshore resources reducing information transfer time by 500%.
• Accelerated engineering efficiency through implementation of high-speed fiber network for Exploration & Development Department, resulting in 30%-time reduction in 3D seismic transfers.
• Spearheaded planning and organizational changes to set account related priorities based upon business objectives and service level agreements.

Confidential

LAN \ WAN \ Desktop Support Technician

Responsibilities:

• Served as the LAN manager and administrator, responsible for the installation and maintenance of networks
• Provided technical assistance and resolved issued for a site of 300 users.
• Optimized servers and workstations for peak performance.
• Provided LAN, WAN and Desktop Support to a 300-user site. Including 10 locations in the Gulf of Mexico.
• Implemented microwave Cisco data network in the Gulf of Mexico for 123 platforms