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Systems Analyst Resume

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Objective

To use my programming, database, systems, applications and analytic skills to make a positive impact and a real difference in your company's growth and productivity

Skills

Visio 03 Crystal Reports SQL Navigator 5.5
Oracle 8i, 9i Salesforce.com Reflection
PL/SQL SQL Server 2000 Visual Fox Pro
Access 97, 00,03 Microsoft Office 97, 03, 07
SQL Server 2005

Operating Systems:
Windows XP, Vista, Windows 7, Vista

WORK EXPERIENCE

Confidential, April 2010 - June 2010 Carrollton, TX
CRM Specialist

  • Support the roll-out of automated reporting solutions.
  • Create of reports, dashboards, and email templates.
  • Work with users to understand needs and provide assistance in response to ad-hoc data requests.
  • Meeting with Lines of Business to design Data Modeling for systems.
  • Customize the application to meet changing business needs.
  • Assist with data mapping and data enhancements, recommend new processes.
  • Collects data for statistical reporting for all Lines of Business.
  • Will maintain data integrity and add information from new data sources.

Confidential, July 2008 - July 2009 Atlanta, GA
Configuration Analyst

  • Uses proprietary systems and tools to set up and configure tables/parameters for system.
  • Assisting the implementation teams in data migrations and data analysis.
  • Analysis and interpretation of data set for all business units.
  • Writes configuration, procedural, and technical documentation based on the analysis specifications
  • Utilizes relevant problem-solving resources and communication.
  • Moving data from one database into another for data entry to maintain data updates.
  • Develop, maintains, and ensures quality control of databases.
  • Running data integrated checks to verify data was correct before going live date.
  • Setting up applications to data cleaning and validation.

Confidential, July 2006 - May 2008 Alpharetta, GA

Systems Analyst

  • Monitor data workflow between database and applications.
  • Quality control and auditing databases for data accuracies.
  • Creating and running SQL Server DTS packages.
  • Developed templates for data migration for data analysis.
  • Creating logical views and working with database administrators.
  • Implementation of Salesforce.com and setting up users and reporting.
  • Build and review test data to support test scenarios for CRM systems.
  • Develop and execute test plans and test scripts using Oracle from requirements.
  • Use Crystal Reports to produce daily, weekly, and monthly for customers.
  • Writing scripts to convert data files to comma delimited files for FTP Server.

Confidential, Nov 2004 - July 2006 Sandy Springs, GA
Software Analyst

  • Assisted Bridal salon with setting up Credit Card Processing Software.
  • Maintained database for customer's transaction and inventory in SQL 2000.
  • Setup user id's for ASP.Net login into a Terminal Server in SQL 2000.
  • Assist Visual Fox Pro Developer in making updates for Applications.
  • Used Asp.net for development of the website functions.
  • Query the Visual Fox Pro databases to find applications discrepancies.
  • Support Point of Sales Visual Fox Pro software for Bridal Salons.

Confidential, Aug 2003 - Nov 2004 Alpharetta, GA
Programmer

  • Developed MS Access application to process the SQL Server Databases.
  • Programming modifications for MS Access Databases as required.
  • Converted the MS Access database for storage in the SQL Databases.
  • Maintaining and updating in MS Access for SQL Server Databases.
  • Generated reports to monitor the data entry in databases.
  • Indexed acrobat images using SQL Server DTS packages.

Confidential, Aug 2000 - Aug 2002 Nashville, TN
Computer Programmer

  • Developed Visual Fox Pro Applications.
  • Assist Systems Analyst in a Creating Visual Fox Pro Databases .
  • Queried the Visual Fox Pro database for employment and unemployment stats.
  • Wrote programs in Visual Fox Pro to retrieve data and increase efficiency of data processing.

EDUCATION

Bachelor of Computer Science

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