Systems Analyst Resume
Objective
To use my programming, database, systems, applications and analytic skills to make a positive impact and a real difference in your company's growth and productivity
Skills
Visio 03 Crystal Reports SQL Navigator 5.5
Oracle 8i, 9i Salesforce.com Reflection
PL/SQL SQL Server 2000 Visual Fox Pro
Access 97, 00,03 Microsoft Office 97, 03, 07
SQL Server 2005
Operating Systems:
Windows XP, Vista, Windows 7, Vista
WORK EXPERIENCE
Confidential, April 2010 - June 2010 Carrollton, TX
CRM Specialist
- Support the roll-out of automated reporting solutions.
- Create of reports, dashboards, and email templates.
- Work with users to understand needs and provide assistance in response to ad-hoc data requests.
- Meeting with Lines of Business to design Data Modeling for systems.
- Customize the application to meet changing business needs.
- Assist with data mapping and data enhancements, recommend new processes.
- Collects data for statistical reporting for all Lines of Business.
- Will maintain data integrity and add information from new data sources.
Confidential, July 2008 - July 2009 Atlanta, GA
Configuration Analyst
- Uses proprietary systems and tools to set up and configure tables/parameters for system.
- Assisting the implementation teams in data migrations and data analysis.
- Analysis and interpretation of data set for all business units.
- Writes configuration, procedural, and technical documentation based on the analysis specifications
- Utilizes relevant problem-solving resources and communication.
- Moving data from one database into another for data entry to maintain data updates.
- Develop, maintains, and ensures quality control of databases.
- Running data integrated checks to verify data was correct before going live date.
- Setting up applications to data cleaning and validation.
Confidential, July 2006 - May 2008 Alpharetta, GA
Systems Analyst
- Monitor data workflow between database and applications.
- Quality control and auditing databases for data accuracies.
- Creating and running SQL Server DTS packages.
- Developed templates for data migration for data analysis.
- Creating logical views and working with database administrators.
- Implementation of Salesforce.com and setting up users and reporting.
- Build and review test data to support test scenarios for CRM systems.
- Develop and execute test plans and test scripts using Oracle from requirements.
- Use Crystal Reports to produce daily, weekly, and monthly for customers.
- Writing scripts to convert data files to comma delimited files for FTP Server.
Confidential, Nov 2004 - July 2006 Sandy Springs, GA
Software Analyst
- Assisted Bridal salon with setting up Credit Card Processing Software.
- Maintained database for customer's transaction and inventory in SQL 2000.
- Setup user id's for ASP.Net login into a Terminal Server in SQL 2000.
- Assist Visual Fox Pro Developer in making updates for Applications.
- Used Asp.net for development of the website functions.
- Query the Visual Fox Pro databases to find applications discrepancies.
- Support Point of Sales Visual Fox Pro software for Bridal Salons.
Confidential, Aug 2003 - Nov 2004 Alpharetta, GA
Programmer
- Developed MS Access application to process the SQL Server Databases.
- Programming modifications for MS Access Databases as required.
- Converted the MS Access database for storage in the SQL Databases.
- Maintaining and updating in MS Access for SQL Server Databases.
- Generated reports to monitor the data entry in databases.
- Indexed acrobat images using SQL Server DTS packages.
Confidential, Aug 2000 - Aug 2002 Nashville, TN
Computer Programmer
- Developed Visual Fox Pro Applications.
- Assist Systems Analyst in a Creating Visual Fox Pro Databases .
- Queried the Visual Fox Pro database for employment and unemployment stats.
- Wrote programs in Visual Fox Pro to retrieve data and increase efficiency of data processing.
EDUCATION
Bachelor of Computer Science